I/O Error Regarding Output Paths

[Kyle Splittgerber]

Originally Posted by jakub_hribik

Hi Kyle,

I'm encountering the same issue, but unfortunately trashing the Preferences Folder kinda fixes it for like 15 minutes or so and then Im back to the same issue. Btw, is the Power On Button LED supposed to be light green (I believe it is supposed to be white when ON, pls see the attached image). It's driving me crazy and I've already lost at least a week of paid work due to this - it's super annoying during tracking. Even if I don't use the DSP armed tracks, it keeps disabling my main outputs and forces me to disable the main MON LR in Hardware tab and default all the Ouputs like you advised just to get going for another 30 minutes. My AUDIO MIDI Setup looks like img #3 and it's been like that for a year. Since I upgraded Pro Tools to 2021.7.0 along with the Carbon firmware update it all started acting weird. Thank you for your prompt response...I am unable to work this way. Used to have and HD I/O and an HDX card and never had this many problems and PT crashes..Im trying really hard to like this Carbon thing but it's failed me so many times during the last year.

Hi Jakub,

Sorry you're hitting this issue. Let me speak with the team about additional troubleshooting steps you can take.

Regarding the LEDs, we currently have a bug where the Power button is the wrong color (should be white) and Avid logo is too bright. These will both be resolved via firmware update in the next Pro Tools release.

Thanks,
Kyle