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  #1  
Old 12-14-2010, 04:47 PM
adyerson1 adyerson1 is offline
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Angry Pro Tools won't launch after install

I purchased Pro Tools 9 and installed all software, ilok that came with it. When I go to open up PT, it starts to load up plug-ins and then comes to the BF-3A, Classic Compressor, Broadband Noise and Reduction, and Cosmonaut Voice. None of these are authorized for some reason. When I quit them to continue install, it loads a little further, comes to digirewire and then "quits unexpectedly". I have tried everything and I'm getting nowhere. I'm going to include the mumbo jumbo error message and maybe someone can help me.

Here is what I'm running PT on.

Model: MacPro1,1, BootROM MP11.005C.B08, 4 processors, Dual-Core Intel Xeon, 2.66 GHz, 5 GB, SMC 1.7f10
Graphics: NVIDIA GeForce 7300 GT, NVIDIA GeForce 7300 GT, PCIe, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.10.131.36.1)
Bluetooth: Version 2.3.8f7, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en2
PCI Card: NVIDIA GeForce 7300 GT, Display, Slot-1
Serial ATA Device: WDC WD2500JS-41SGB0, 232.89 GB
Parallel ATA Device: SONY DVD RW DW-D150A, 7.01 GB
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0xfd400000
USB Device: External USB HDD, 0x0930 (Toshiba Corporation), 0xa002, 0xfd420000
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0xfd410000
USB Device: USB Audio CODEC, 0x08bb (Texas Instruments Japan), 0x2904, 0xfd411000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8206, 0x5d200000
USB Device: iLok, 0x088e, 0x5036, 0x1d200000
FireWire Device: built-in_hub, Up to 800 Mb/sec

Here is what I keep getting as I load up PT for the 1st time. PLEASE HELP!!!

Process: Pro Tools [693]
Path: /Applications/Digidesign/Pro Tools/Pro Tools.app/Contents/MacOS/Pro Tools
Identifier: com.digidesign.ProTools
Version: 9.0 (9.0f121)
Code Type: X86 (Native)
Parent Process: launchd [154]

Date/Time: 2010-12-14 18:22:08.674 -0600
OS Version: Mac OS X 10.6.5 (10H574)
Report Version: 6

Interval Since Last Report: 11083 sec
Crashes Since Last Report: 16
Per-App Interval Since Last Report: 2214 sec
Per-App Crashes Since Last Report: 16
Anonymous UUID: E8C383B3-F148-459D-B314-E8D01DEC64B8

Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 16


Thread 16 crashed with X86 Thread State (32-bit):
eax: 0x1d06ed50 ebx: 0x23313988 ecx: 0x05c823c4 edx: 0x1d069b40
edi: 0x05c823c0 esi: 0xb0844000 ebp: 0xb0843f48 esp: 0xb0843f1c
ss: 0x0000001f efl: 0x00010206 eip: 0x00000000 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
cr2: 0x00000000
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  #2  
Old 12-15-2010, 01:30 AM
crizdee's Avatar
crizdee crizdee is offline
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Posts: 10,696
Default Re: Pro Tools won't launch after install

Quote:
Originally Posted by adyerson1 View Post
I purchased Pro Tools 9 and installed all software, ilok that came with it. When I go to open up PT, it starts to load up plug-ins and then comes to the BF-3A, Classic Compressor, Broadband Noise and Reduction, and Cosmonaut Voice. None of these are authorized for some reason. When I quit them to continue install, it loads a little further, comes to digirewire and then "quits unexpectedly". I have tried everything and I'm getting nowhere. I'm going to include the mumbo jumbo error message and maybe someone can help me.
Hi,

First issue with plugins!! you must have installed the BF classic compressors and cosmonaut voice etc, but you must have the ilok auth for these to run? so unless you own the ilok auths for these plugins then remove them from the plugs folder. or what should happen is when booting PT it should ask if you want to move them to the unused folder?


Second issue with rewire!!! sounds like you have an out of date rewire app installed. try going to the propeller heads site and downloading the latest version of rewire. if this doesn't work then try removing the rewire plugin from the plugs folder... system drive/library/app support/digidesign/plugins

You don't mention if you had a previous version of pro tools installed? or if this is a complete fresh install.

Chris
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  #3  
Old 12-15-2010, 10:47 AM
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DigiTechSupt DigiTechSupt is offline
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Default Re: Pro Tools won't launch after install

Quote:
Second issue with rewire!!! sounds like you have an out of date rewire app installed. try going to the propeller heads site and downloading the latest version of rewire. if this doesn't work then try removing the rewire plugin from the plugs folder... system drive/library/app support/digidesign/plugins
Neither of those solutions will fix the ultimate problem, which is that they have an old or incompatible ReWire capable application installed - most likely Melodyne.

The true solution is to download and install the latest versions for any ReWire capable applications (Live, Melodyne, Reason, etc).
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