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Paid for ebook never arrived
Maybe the wrong place but I paid for Pro Tools 101 ebook on Acids Website, have the receipt through PayPal, but it never showed up in order history or products not yet downloaded in my Avid account. Chat bot would not connect me to a rep. No other recourse. Any advice
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#2
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Re: Paid for ebook never arrived
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I checked your MyAvid account at account.avid.com and the Pro Tools 101: Pro Tools Fundamentals I 2020/21 ebook is listed there. Log in at account.avid.com using your email address and password you created. Then select My Account > View My Products > Pro Tools 101: Pro Tools Fundamentals I 2020/21 ebook There will be a URL listed you want to open in a browser and you can also select VIEW Software Download Links & Product Details to get the Download and activation instructions. Hope that helps but if still stuck, email me directly at [email protected] Marianna
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Marianna Montague Sr. Dir. CX and Community | Customer Advocate [email protected] cell +1 (813) 493-6800 AOL IM avidmarianna Twitter Avidmarianna We're Avid. Learn more at www.avid.com |
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Re: Paid for ebook never arrived
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