*******Temp fix for EUCON 23.6 slowdown********

[EddieJones]

EDIT: No longer needed with EUCON 23.11.0 release. The plist enter is ignored so it doesn't need to be removed.

We have found what we think is causing the slowdowns and a way to turn off the offending issue(greater than 10 wide meters) until we get a fix out. You need to add a new line to a Mac plist or the Win registry and reboot.

!!!!! Please be careful editing these files as you can cause other issues if you change the wrong thing. If you are at all unsure do not attempt this, get help or wait until we release a fix !!!!!

Windows Registry:

HKLM/SOFTWARE/Avid/EuControl/RuntimeFlags/EuNodeMC2

DWORD value called EnableMeterVisHack set to 0

If you don't have the folders, Add them.

Mac plist:

/Library/Application Support/Avid/EUCON/com.avid.eucon.plist

<key>EuControl/RuntimeFlags/EuNodeMC2/EnableMeterVisHack</key>

<string>0</string>

For Mac users, here's the easiest way to do this:

In Terminal.app copy and paste the following into the Terminal. Double check it matches the text exactly and is not missing the end or has extra at the beginning. Press Return.

/usr/libexec/PlistBuddy -c 'Add :EuControl/RuntimeFlags/EuNodeMC2/EnableMeterVisHack string 0' /Library/Application\ Support/Avid/EUCON/com.avid.eucon.plist

After doing this you can check to see if the new line has been added. Copy and paste the following and press Return.

/usr/libexec/PlistBuddy -c 'Print' /Library/Application\ Support/Avid/EUCON/com.avid.eucon.plist

And you should see output that includes stuff like below, the one in bold is the newly added line. If it's not there it didn't work. There may be more or less additional lines, just ignore those.

Dict {
EuControl/RuntimeFlags/EuNodeMC2/EnableMeterVisHack = 0
Discovery/ExternalWorkstationsEnabled = 0
}

[uptheoctave]

Eddie,

Should we add EUCON/timeouts/NetworkingDebuggingTimeouts in too?

For people who don't know, you can use Xcode to make this edit.
You can download if from the App Store.

[EddieJones]

Originally Posted by uptheoctave

Eddie,

Should we add EUCON/timeouts/NetworkingDebuggingTimeouts in too?

For people who don't know, you can use Xcode to make this edit.
You can download if from the App Store.

No! Please stick to the text I posted.

[jeremiahmoore]

Hi Eddie - I tried the plist quick-fix, and was able to work with stability, with tablet on, for a few hours this afternoon.

It's hard to compare since I can't easily go back, but I think there are slight slowdowns with certain operations. Again as I mentioned, I'm still on Mojave on this machine... so no longer a supported config, in case this might be an issue (beyond the graphics bugs.)

Thx to the team for the quick fix.

-jeremiah

[jeremiahmoore]

...and BTW folks... I simply:

• opened the .plist file in my favorite text editor, which happens to be BBEdit
• added the two lines taking care to format them exactly like the other lines in the file
• saved and rebooted.

-jeremiah

[thesoundguy77]

this fix worked for me too. thx!!

[cunninghamaudio]

I tried the temp fix as well and it had made a significant improvement. I was able to mix all day today with tablets and surfaces functioning very efficiently in a pretty large post session. 5.1 with multiple stems, verbs, large track count, etc.

Thanks for posting the fix so quickly!


Sent from my iPhone using Tapatalk

[jamesa5454]

I too have had success with this temporary fix. The initial 23.6 update was frankly unusable, but after modifying the plist file I only had 1 dropout all day.

[Frank Kruse]

The tweak seems to have fixed the constant disconnects and erratic behaviour on my setup. No issues in 2 hours. Also spilling large folders is back to normal and snappy again. The latter was a 100% disconnect and app-freeze before.

[uptheoctave]

Working for me but I've noticed I have to quit out of Avid Control on iPad (swipe up) and go back in every morning.

I didn't have to do that before but might be a coincidence?

Edit- let me correct myself.
It appears I have to restart the iPad for it to be reliable.