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#1
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iLok PACE error message
As of last night I started getting these messages:
Error, missing PACE authorization for "Pro Tools". Please re-insert your iLok or re-connect to your cloud session in the next 5 minutes or you must save and quit. I changed nothing, did nothing... All I had was an open session, left to go out to dinner, came back and that was the message waiting for me. This morning I fired up a session and got the same message. I followed this KB: https://avid.secure.force.com/pkb/ar...ols&popup=true And my license is active and on-line and valid until 12/21... Why would this have staretd all of a sudden last night? Internet issues?
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5K Retina 27" (2020) iMac OS 13.6.5 Ventura 3.3 GHz 6-Core intel Core i5 AMD Radeon Pro 5300 4 GB 64 GB 2667 MHz DDR 4 Internal 2TiB SSD Pro Tools 2024.3 EuCon 4.8.6.41 / 2023.11 UA Luna UAD 11 UA Apollo Twin X Avid S1 / Fire10 - 21.8.1.0 PreSonus DigiMax FS 8-input ADAT Dynaudio Monitors PreSonus Temblor 10 Sub Check my Music out here: Paul G YouTube Paul G Bandcamp |
#2
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Re: iLok PACE error message
Now I'm getting a pop-up telling me I have to activate my license?? I've been using it for 6 months?
Popup says - "Restore your iLok Cloud Session, The most recent uso of this software as authorized by a lices on the iLok Cloud for iLock account "my account name", if you need to activate or purchase a license lcick the activate button...".. Why is this happening? I have changed nothing and it's been running fine since december 2020... Only thing I did was last week upgrade to PT 2021 and Big Sur.
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5K Retina 27" (2020) iMac OS 13.6.5 Ventura 3.3 GHz 6-Core intel Core i5 AMD Radeon Pro 5300 4 GB 64 GB 2667 MHz DDR 4 Internal 2TiB SSD Pro Tools 2024.3 EuCon 4.8.6.41 / 2023.11 UA Luna UAD 11 UA Apollo Twin X Avid S1 / Fire10 - 21.8.1.0 PreSonus DigiMax FS 8-input ADAT Dynaudio Monitors PreSonus Temblor 10 Sub Check my Music out here: Paul G YouTube Paul G Bandcamp |
#3
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Re: iLok PACE error message
If you want reliability use an iLok.
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#4
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Re: iLok PACE error message
Same here. This has happened to me several times in the recent past. I believe that the issue lies with iLok's servers.
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#5
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Re: iLok PACE error message -HELP!!!!
I am now dead in the water... PT will not open at all...
__________________
5K Retina 27" (2020) iMac OS 13.6.5 Ventura 3.3 GHz 6-Core intel Core i5 AMD Radeon Pro 5300 4 GB 64 GB 2667 MHz DDR 4 Internal 2TiB SSD Pro Tools 2024.3 EuCon 4.8.6.41 / 2023.11 UA Luna UAD 11 UA Apollo Twin X Avid S1 / Fire10 - 21.8.1.0 PreSonus DigiMax FS 8-input ADAT Dynaudio Monitors PreSonus Temblor 10 Sub Check my Music out here: Paul G YouTube Paul G Bandcamp |
#6
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Re: iLok PACE error message
I am getting the same message. I also have a physical ILok in my Mac. Any ideas? On ILOK account it is saying old cloud session is being closed and a new one is being opened and the licenses are being chosen. This may take some time. I have 44 licenses. Why is this happening now? Everything was fine. Are the ILOK servers having issues? Dead in water...
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IMAC 4 ghz Quad Core Intel i7. 512 SSD Internal + 512 external SSD drive for sessions. 32 gigs ram UAD 2 Apollo Quad core Pro Tools 2021.7 MAC OSX Big Sur Last edited by mspin; 04-03-2021 at 12:29 PM. |
#7
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Re: iLok PACE error message
Same error here. Mid Premix for a dub Tuesday. sigh. Forget cloud - am now attempting to transfer onto my ilok - and its saying "server error" and won't transfer the licenses. PACE sh***ing the bed again. Not PT related, even non PT lic's stuck.
Dead in the water swell.. sigh.
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PT2020.11 w/ S4_16-4 | 7.1 Mix Room PT2020.11 w/ 24Fdr DCommand ES | 5.1 Mix Room PT2018. w/ 48Fdr DualMain DCommand | 9.1.4 Theatre Dolby & THX certification & IMAX. |
#8
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Re: iLok PACE error message
Quote:
Well, at least I'm not the only one... I guess that's comforting to some degree.
__________________
5K Retina 27" (2020) iMac OS 13.6.5 Ventura 3.3 GHz 6-Core intel Core i5 AMD Radeon Pro 5300 4 GB 64 GB 2667 MHz DDR 4 Internal 2TiB SSD Pro Tools 2024.3 EuCon 4.8.6.41 / 2023.11 UA Luna UAD 11 UA Apollo Twin X Avid S1 / Fire10 - 21.8.1.0 PreSonus DigiMax FS 8-input ADAT Dynaudio Monitors PreSonus Temblor 10 Sub Check my Music out here: Paul G YouTube Paul G Bandcamp |
#9
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Re: iLok PACE error message
Quote:
__________________
5K Retina 27" (2020) iMac OS 13.6.5 Ventura 3.3 GHz 6-Core intel Core i5 AMD Radeon Pro 5300 4 GB 64 GB 2667 MHz DDR 4 Internal 2TiB SSD Pro Tools 2024.3 EuCon 4.8.6.41 / 2023.11 UA Luna UAD 11 UA Apollo Twin X Avid S1 / Fire10 - 21.8.1.0 PreSonus DigiMax FS 8-input ADAT Dynaudio Monitors PreSonus Temblor 10 Sub Check my Music out here: Paul G YouTube Paul G Bandcamp |
#10
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Re: iLok PACE error message
I use physical iloks, but had this same thing happen to me recently. Had to re-sync the iloks in ilok license manager.
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https://www.thirdeyerecording.com/ |
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