iLok License Surrender Issues

[Bruce Paine]

Originally Posted by JWalkerPostAudio

I don't understand why there had to be two different crossgrades to PT11HD, one from PT10+CPTK and the other from PT9/10+CPTK. Both cost the same and yield the same licenses in the end. If it were simply a single choice, or at least integrated into the Avid store to check which license you own in your account prior to purchase, it would have eliminated many surrender issues for dummies like myself who were to anxious to buy into PT11HD to check if they were doing it right.

-Justin

I don't disagree, and I asked the same question. It might seem like a simple thing to do, but is not, so there have to be separate processes setup depending on which license you have to surrender.