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#1
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help installing PT 9 crossgrade -ilokked out
Where on earth is the help section for fresh installations?
I cant find the word crossgrade anywhere. I have PT9 box / crossgrade from 7.4 hung up on ilok authorization have new ilok - new account working and empty online my purchase from Avid store does not show up in "my account" even though i bought a box crossgrade to PT9 and an ilok 2 from Avid. how to i get the auth code generated from the serial on the box? ---and get it into the ilok so i can boot? I did not load 7.4 under the PT upgrade disc. thanks in advance. Win 7/ 64 EOE |
#2
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Re: help installing PT 9 crossgrade -ilokked out
"A. Pro Tools 9 requires an iLok USB for authorization—the iLok will hold your authorization on the key, which can be moved between computers should you want to work on a different system. When making your purchase you will be asked for your iLok ID, which is your iLok user name—not the serial number printed on the iLok. You will need to set up an iLok account at www.ilok.com before making your purchase."
heres a quote from the FAQ area OK, Most if not all PT9 LE crossgraders are new ilok adopters. buy the ilok before the upgrade ? I ordered mine together from Avid at the same time. Avid doesnt have my box vs of crossgrade in my account. I guess i will have to call support Monday. |
#3
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Re: help installing PT 9 crossgrade -ilokked out
If you're crossgrading from an LE system, at some point you would need to enter the serial number of the LE hardware you have (003, Mbox 2, etc.).
Also, once you get the box, I think it should have a yellow card with it that has an activation code. You would enter that code here, I'm pretty sure: http://www.avid.com/US/support/register/audio |
#4
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Re: help installing PT 9 crossgrade -ilokked out
funny how that page has no instructions for what to do with my "Activation Code"
Tech Writers.... |
#5
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Re: help installing PT 9 crossgrade -ilokked out
to clarify:
i have an activation code - came on a card in the PT9 box i need to find a way to get it into the ilok or have it submitted to ilok by avid? the link above does not address this problem but thanks! how does one go from activation code to ilok? Thanks |
#6
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Re: help installing PT 9 crossgrade -ilokked out
You need to create an account at iLok.com
You don't need an iLok to do that. You then include your iLok login name along with the serial number from your Mbox2/002/003 during the registration/activation process. That's how the iLok asset gets to your iLok account. Then you download the license to your iLok by logging into your account with the iLok attached to your internet computer.
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Pro Tools 10.3.3 | HD Native | HD I/O 8x8x8 | Mac Pro 8 Core Westmere | 24GB RAM | OSX Lion 10.7.4 | API 3124 | Chandler TG-2 | UA 4-710d | Empirical Labs Distressor EL8X | Kemper Rack | |
#7
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Re: help installing PT 9 crossgrade -ilokked out
Step ONE
First, make sure you have an iLok account. You will need to know your iLok user name for the next step Log into your Avid account. Click on the Activate and download your product link. You will be taken to a page where you will enter the Activation Code that was on the card in the box. You will then be asked to enter the Serial Number from your Avid/Digidesign interface along with your iLok user name. You'll then get a message informing you that your iLok license is ready to be downloaded. Plug in your iLok and go to www.ilok.com and you will be able to download the license to your iLok...
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X Note that all opinions, observations, whatever, in this post are mine, unless I'm being mean or am wrong, in which case it's somebody else's fault. I do not work for Avid (their loss)...my only relationship with Avid is that of a customer (when I'm not too poor to buy stuff, like now)...and that hot administrative assistant...that's more of a "thing" than a "relationship" (that should keep them guessing for a while...) Just rockin'...what more is there? Bill in Pittsburgh |
#8
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Re: help installing PT 9 crossgrade -ilokked out
Before plugging your iLok into computer, make sure you've downloaded and installed ilok driver & client software.
http://www.ilok.com/download-ilok-software.html
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Too much blood in my drugstream Motherboard: Gigabyte Z690 AERO D CPU: Intel Alder Lake Core i9-12900K CPU Cooler: Noctua NH-D15S RAM: Corsair Vengeance DDR5 64GB (2x 32gb 5200MHz) Drives: 2 x Samsung 980 Pro 2TB NVME PCIE 4.0 M.2 SSD (Record & Samples) 1 x Samsung 980 Pro 1TB NVME PCIE 4.0 M.2 SSD (OS Win 11 Pro) GPU:Gigabyte GeForce RTX 3060 12GB GDDR6 PCIE 4 PSU: Corsair HX Series HX850 Platinim CASE: Fractal Define XL R2 PT 11HD (v11.3.2) Omni s/pdif <> AxeFxIII HD 96I/O |
#9
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Re: help installing PT 9 crossgrade -ilokked out -solved
Nobody ever mentioned that i had to find the original registration card that shipped in the 003 rack box to find my registration ID# POSTCARD
and all of my authorization codes are not for the ilok. and the serial # for the 003 printed on the regisration card is NOT the same as the sticker on the unit so the unit # will not work. Nobody mentions that the website automatically handles the ilok registration of protools when data is input correctly. Got through it . EOE |
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