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Pro Tools 10 will not open
I am running pro tools 10 along with an mbox mini on a windows 7 32 bit platform in an hp x8200 workstation 3.60 GHz proccessor. 4.00 GB of RAM. Peripherals: besides mbox mini: behringer ms16 monitor speakers, hp lv1911 display monitor. mBOX MINI CONNECTED TO USB ms16 monitor speakers connected to mbox mini. using all original equipment that came with each product. 3 ata harddrive: HDS725050KLA360, IBM-DTLA307075, ST31000520AS, all formats are NTFS all are being used for recording and playback. have done all the optimizations that can possibly be done as specified in the help us help you thread. I have uninstalled the pro tools 10 program using the control panel uninstall remove program feature and tried re installing pro tools 10 to no avail. so i uninstalled again then installed the Pro Tools 10.3.3 version from the www.avid.com/downloads web site. after what i think was a successful install and acquiring the necessary quick time program i am still not able to open the pro tools program. I have tried to troubleshoot compatibility using recommended windows xp sp2 and got an error message "only one copy of pro tools can run at a time". I have tried to right click on the pro tools 10 shortcut icon and select run as administrator still not seeing anything but the usual widows screen with shortcuts all over it. what is the problem can anyone help me out?? SiSoftware Sandra
ID Host Name : Recording Workgroup : WORKGROUP Computer Model : HP hp workstation xw8200 Serial Number : 2UA54***** Chassis : HP Mini Tower Mainboard : HP 08B4h Serial Number : 2UA54***** BIOS : HP 786B8 v2.10 05/31/2006 Total Memory : 2GB ECC DIMM Registered DDR2 Processors Processor : Intel(R) Xeon(TM) CPU 3.60GHz (3.6GHz, 2MB L2) Socket/Slot : OOI PGA423 Chipset Memory Controller : HP E7525 Workstation Memory Controller Hub (C4) 4x 200MHz (800MHz), 2x 1GB ECC DIMM Registered DDR2 400MHz 128-bit Memory Module(s) Memory Module : Samsung M3 93T6553BZ3-CCC 512MB ECC DIMM Registered DDR2 PC2-3200R DDR2-400 (3-3-3-8 2-11-3-2) Memory Module : Samsung M3 93T6553BZ3-CCC 512MB ECC DIMM Registered DDR2 PC2-3200R DDR2-400 (3-3-3-8 2-11-3-2) Memory Module : Samsung M3 93T6553BZ3-CCC 512MB ECC DIMM Registered DDR2 PC2-3200R DDR2-400 (3-3-3-8 2-11-3-2) Memory Module : Samsung M3 93T6553BZ3-CCC 512MB ECC DIMM Registered DDR2 PC2-3200R DDR2-400 (3-3-3-8 2-11-3-2) Memory Module : Integral Memory 256X64M-80E 2GB DIMM DDR2 PC2-6400U DDR2-800 (5-5-5-18 3-23-6-3) Video System Monitor/Panel : Hewlett Packard HP LV1911 (1600x1200, 18.5") Video Adapter : NVIDIA Quadro FX 3450/4000 SDI (Microsoft Corporation - WDDM) (12 PS3.0, 5 VS3.0 425MHz, 256MB DDR3 2GHz 256-bit, PCIe 1.00 x16) Graphics Processor Storage Devices Seagate ST31000520AS (1TB, SATA300, 3.5", 5900rpm) : 932GB (C:) Hitachi HDS725050KLA360 (500.1GB, SATA300, 3.5", 7200rpm, 15MB Cache) : 466GB (E:) IBM-DTLA-307075 (76.9GB, ATA100, 2MB Cache) : 72GB (D:) HTC Android Phone (8GB, USB2) : 7GB (H:) _NEC DVD+-RW ND-3450A (ATAPI, DVD+-RW, CD-RW, 2MB Cache) : N/A (F:) HTC Android Phone (USB2) : N/A (G:) Logical Storage Devices Hard Disk (C:) : 932GB (NTFS) @ Seagate ST31000520AS (1TB, SATA300, 3.5", 5900rpm) System Reserved : 100MB (NTFS) Hard Disk (D:) : 72GB (NTFS) @ IBM-DTLA-307075 (76.9GB, ATA100, 2MB Cache) Removable Drive (H:) : 7GB (FAT32) @ HTC Android Phone (8GB, USB2) Hard Disk (E:) : 466GB (NTFS) @ Hitachi HDS725050KLA360 (500.1GB, SATA300, 3.5", 7200rpm, 15MB Cache) Optical Drive (F:) : N/A @ _NEC DVD+-RW ND-3450A (ATAPI, DVD+-RW, CD-RW, 2MB Cache) Optical Drive (G:) : N/A @ HTC Android Phone (USB2) Peripherals LPC Hub Controller 1 : Intel 82801EB/ER (ICH5/ICH5R) LPC Interface Bridge LPC Legacy Controller 1 : SMSC LPC47B397-NC Audio Device : HP 82801EB/ER (ICH5/ICH5R) AC'97 Audio Controller Serial Port(s) : 1 Parallel Port(s) : 1 Disk Controller : HP 82801EB/ER (ICH5/ICH5R) EIDE Controller Disk Controller : HP 82801EB (ICH5) SATA Controller Disk Controller : HP LSI53C1020/1030 PCI-X to Ultra320 SCSI Controller Disk Controller : HP LSI53C1020/1030 PCI-X to Ultra320 SCSI Controller USB Controller 1 : HP 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #1 USB Controller 2 : HP 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #2 USB Controller 3 : HP 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #3 USB Controller 4 : HP 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #4 USB Controller 5 : HP 82801EB/ER (ICH5/ICH5R) USB 2.0 EHCI Controller FireWire/1394 Controller 1 : HP TSB43AB22 1394a-2000 OHCI PHY/Link-Layer Controller SMBus/i2c Controller 1 : Intel ICH SMBus Printers and Faxes Printer : Microsoft XPS Document Writer (600x600, Colour) Fax : Microsoft Shared Fax Driver (200x200) Peripherals Media Player : HTC Android Phone (7.4GB) Network Services Network Adapter : Intel(R) PRO/1000 MT Network Connection (Ethernet) Network Adapter : PdaNet Broadband Adapter (Ethernet, 1Gbps) Operating System Windows System : Microsoft Windows 7 Home 6.01.7601 (Service Pack 1) Platform Compliance : x86 |
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