Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support

Avid Home Page

Go Back   Avid Pro Audio Community > Pro Tools Hardware > FireWire & USB Audio Interfaces (Mac)

Thread Tools Search this Thread Display Modes
Old 07-14-2013, 03:24 PM
BDJ1229 BDJ1229 is offline
Join Date: Jul 2013
Location: Quincy, MA
Posts: 1
Default MBox Pro, PT 10 New User - Problems

Let's see if I can keep this succinct. I've tried searching the forums, and I'm sure some (or all) of this has been addressed, but it's a bit overwhelming, so I'm hoping someone can either help me point-by-point, or if there is a "fixall" solution point me in the right direction. Here goes:

I just got a student bundle which was the MBox Pro w/ PT 10.
- I have a MacBook Pro that I got new in 2011
- I installed PT 10
- I then installed the MBox Pro just like the directions said (software first, then hardware) with my computer off
- First time I turned my computer on, with the MBox already on as instructed, computer crashed (wouldn't even boot, just got a long script of white text with a bunch of stuff I don't understand)
- Went through that process a few times, then finally unplugged the MBox and reinstalled the drivers CD that came with the Mbox (same CD came with PT but during PT installation it never told me to install it so I didn't)
- After that, things "appeared" to work, in that my Mac recognizes the Mbox Pro, all of the audio for my computer will run through it to my monitors no problem, and PT also recognizes that it's there.

However, I still had these problems:
- Plugging into an input (guitar, microphone, etc) got me nothing. Well, that's not true, with my acoustic guitar plugged into input 1, I can get some motion on the gain indicator, however, I get no audio out, and the gain control knob does nothing.
- PT recognizes the Mbox pro as a device, and will use it as an output for audio, but it's not there as an input. The only inputs available are "built in inputs".
- When I opened up the Mbox Pro software and looked at the control panel, all of the hardware inputs are "greyed out", in that I can't toggle them, move the sliders, pan, etc. They're just not there.
- Using the Mbox "standalone" doesn't work at all. No sound - not to the monitors, not in the headphones, nothing.

I found this forum looking for answers and read the stickies, which made me realize that I don't know how long this bundle has been sitting in the computer support center of my school - so I figured I would follow the advice and install all of the updated drivers that were available for download.

- I installed all drivers and now - we're back to crashing the computer every time I try to boot up / restart with the Mbox plugged in.

Any and all suggestions would be really appreciated. Thanks in advance.
Reply With Quote

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
New user problems WolfyGK Pro Tools M-Powered (Win) 2 10-06-2010 07:22 AM
MBOX Noise Blasts-user warning? mbox recall? doubtful guest 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) 0 01-03-2007 01:47 AM
New Mbox User having Problems Vay 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) 2 01-18-2005 05:37 AM
NEW MBOX LE USER HAVING PROBLEMS NeXuS LE 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) 3 07-07-2004 08:19 AM
New MBox user-upgraded from AMIII-having problems Release 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) 2 06-19-2004 02:03 PM

All times are GMT -7. The time now is 03:00 AM.

Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com