Artist Control and Mac Pro 2019 (7.1)

[mcnichols]

Hi. I am currently upgrading to a Mac Pro 2019, which has 10G ethernet ports. I've read about possible issues with these ports and the Artist series, and sure enough my MC Control 'surface' isn't recognised at all. It's plugged into Ethernet port 1 via a Netgear switcher, just as it was on my old cheesegrater 5.1, with static IP set on the surface (11.0.0.3) and on the Mac (11.0.0.1). Ethernet port 1 shows as 'connected' in System prefs/Network.

The Mac Pro is on Monterey 12.5.1 with PT 2022.7 and latest Eucon, all fresh installs, no system/user migration at all.

Is there a way around this issue, please? Am I missing something obvious?

I think I've seen PCIe cards with Ethernet ports, or possibly a USB-C adaptor/dock - anyone tried these options with success?

Thanks in advance.