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Old 01-21-2014, 11:55 PM
jeanfdem jeanfdem is offline
Join Date: Dec 2013
Location: La Seyne sur Mer FRANCE
Posts: 5
Default Still unable to open with PT 11.1

I had problem with PT11.0 on my lap top (refer to my previous post in the thread "trouble" from jvilla)

Performing the various optimisation as per manual did'nt solve the problem.

I just loaded the 11.1 release expecting that it could work this time.

that is the case, but the error mesage has changed:

Impossible de créer un document car Une violation d'accès s'est produite, impossible de lire l'emplacement[bleep]: 0x0000000000000010.

Can somebody give me an indication of what to seeach for?

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Old 01-22-2014, 05:47 AM
popajoe popajoe is offline
Join Date: Mar 2013
Location: Natchitoches,La
Posts: 126
Default Re: Still unable to open with PT 11.1

Hi' to fix this you will need to reinstall your OS then update it fully then used Avid installations and opt setting's ; then install 10.38 first it will install the i-lock correctly do not have your key plug in then install 11. now install key and open i-lock manager log in and do a sync/repair after updating i-lock manager ;then open PT 10.38 then PT 11.

Have Fun Not Problems : popajoe

do not reinstall third party plugs or programs like DVD suite etc' until you have open PT first an make sure they work then install one plug at a time then open PT that way you can see if one of them may be involve remember i do not know what you have or don't have install .
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