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Pro Tools Ultimate 2019.10 Mac, crashing, reproducable
I run Pro-Tools Ultimate 2019.10 on Mac, Sierra, 6 core X 2.66 Mhz, SSD systems drive, internal ESATA for video, USB3 for audio.
Pro Tools session (medium size) with Pro-Res Proxy video. End of day back up: save copy in (copy all audio but no video or plugin settings). Leave machine copying overnight. Since I upgraded to 2019.10 after the back up (save copy in) is done, the entire computer will shut down and for some crazy reason re-boot itself with message 'machine did not shut down correctly'. Re-boot after unplugging form wall (warning apple messages) Open the master Pro-Tools session (the one where the copy was made from and NOT the copy session), and Pro-Tools will crash as soon as I hit play and shut the entire computer down. Re-boot computer (messages again including the different languages that would suggest hardware problem). Make brand new ProTools session and put on desktop. Make 1 audio track blank, and press play. Pro Tools will play without crashing. Close session and save. Re-open original session, and Pro-Tools will play normally until the video engine freezes (put video off line and then back on line fixes problem), then play for a while until video engine starts playing wrong segment of video in a loop. When the machine shuts down, on its own after Pro-Tools back up is made, it sometimes ejects the drive where the video was playing from. I ran disk utility in all drives, machine diagnostics, all passes. This has to be Pro-Tools issue. Removed all non-essential drives. I only have the systems SSD, the ESATA for video, and the USB3 for audio. In my machine this has happened 3 times exactly the same conditions, so it seems that it can be reproduced. |
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