Discounts for Ultimate Perpetual Renewals

[glogulus2003]

When can you apply the license? I have auto-renewal active and it says it will auto renew on a certain date. I don't have a link to use my activation code. Will it show up near the expiration date of my current plan? Does it matter that I have auto-renewal active? When I go to deactivate auto renewal I get a scary message about cancelling my plan altogether.

[DontLetMeDrown]

Originally Posted by glogulus2003

When can you apply the license? I have auto-renewal active and it says it will auto renew on a certain date. I don't have a link to use my activation code. Will it show up near the expiration date of my current plan? Does it matter that I have auto-renewal active? When I go to deactivate auto renewal I get a scary message about cancelling my plan altogether.

I received the code immediately by email. The instructions they gave weren’t correct. I entered the code in the My Products section then clicking Pro Tools Ultimate opened up and showed I had 53 days left but had a field to enter the code.

[JamesG602]

Just picked mine up! I still had 80 days left, but I'll grab the savings when I can.

[glogulus2003]

Originally Posted by DontLetMeDrown

I received the code immediately by email. The instructions they gave weren’t correct. I entered the code in the My Products section then clicking Pro Tools Ultimate opened up and showed I had 53 days left but had a field to enter the code.

I think if you have auto-renewal active you don’t have the ability to add a code. I’m worried if I turn off auto-renewal that it will cancel my whole license for perpetual. I’m going to ask support before doing it.

[DontLetMeDrown]

No it won't cancel. Mine was set to not auto-renew for the past year and was still active before I entered the code. Now it shows I'm good through December 2023.

[glogulus2003]

Originally Posted by DontLetMeDrown

No it won't cancel. Mine was set to not auto-renew for the past year and was still active before I entered the code. Now it shows I'm good through December 2023.

Welp. I got conflicting information from Avid support that said because I am on auto-renewal. If I disable auto-renew I won’t be able to use a code from a reseller and if I disable it I won’t be able to renew it at the end of the term. True or not, I don’t have time to figure this out so I’m going to err on the side of caution and just see if Thomann will refund my purchase..

Edit: We’ll see if Thomann has any other information when they reply to me. It seems like this should work but who knows with Avid.

[massivekerry]

Y'all are tempting me. I'd just have to remember to turn my auto-renewal back on afterwards.

[DontLetMeDrown]

I didn’t turn mine back on. Says “expired card” actually. That’s pathetic that Avid support said that. Have to turn off auto-renew in order for the code entry field to appear.

[JFreak]

Originally Posted by huzzam

Just wanted to chime in that Thomann is a thoroughly reputable company, think of it like the Sweetwater of Europe. If you *do* have any problems, they'll take care of you.

Plus a million. Never ever had trouble with them.

[Dizzi45Z]

Originally Posted by DontLetMeDrown

I didn’t turn mine back on. Says “expired card” actually. That’s pathetic that Avid support said that. Have to turn off auto-renew in order for the code entry field to appear.

Yeah, that's weird. I have my account in a similar state-with an expired card. I just want to shop better deals than the full price that Avid charges. I was able to still enter a code in my account even with it looking like it was set-up for AutoRenew. But maybe that is because I had less than a month left to expire. But when you put the code in, it is smart enough to add the year from the expiration, not from the day you enter the code.