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Old 02-14-2024, 09:23 AM
iljunegate iljunegate is offline
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Join Date: Sep 2015
Location: Milan Italy
Posts: 24
Default pro tools ultimate 2023.12.1 freeze and crash

Hi everyone,
I have a problem with the latest version of pro tools 2023.12.1 (also with 2023.12)
Here I have an HDX system on Sonnet expansion connected via Thunderbolt to a Mac Mini with the latest Monterey version.

For a few weeks it has been happening to us that closing a project or duplicating a pro tools track goes into freeze (classic rainbow pinwheel).

It's happening to me randomly but constantly every day 4-5 times a day.
I'm forced to quit
Do any of you encounter this problem?
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Mac Studio M2 Max 64gb ram 2tb
Monterey (last version)
Pro tools Ultimate 2023.12.1
Avid HDX card | 2x Avid HD I/O 16i/o | Avid MTRX studio
Api 1608 | Avid S1
Dolby Atmos certified 7.1.4 with Amphion Speakers
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  #2  
Old 02-14-2024, 10:47 AM
cvicente22's Avatar
cvicente22 cvicente22 is offline
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Join Date: Jan 2018
Location: Philippines
Posts: 438
Default Re: pro tools ultimate 2023.12.1 freeze and crash

Hi iljunegate,

This article regarding optimization might help to make sure that your computer works efficiently with Pro Tools.

https://avidtech.my.salesforce-sites...oting/en367983
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Charles
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