|
Avid Pro Audio CommunityHow to Join & Post • Community Terms of Use • Help Us Help YouKnowledge Base Search • Community Search • Learn & Support |
#1
|
|||
|
|||
need help"Pro Tools Application has stopped working"
Just picked up pt9 and an mbox3, after i purchased a new 'gaming' computer(everything else runs very smoothly and fast, games/movies/web/music/editing software). PT9 won't launch it gives the error below. I've tried all the optimizing stuff and removing then reinstalling pt9/drivers. Still no luck...getting fed up. (i have no idea what all those letters and numbers stand for, so if someone could shed some light on this). Also I had pt8 on here for a short amount of time, but deleted all that. dunno if there could be some hidden files, and i have sessions from pt8 in my documents.
By the way i can pull up the mbox interface and hear it through my monitors/headphones, so that doesn't seem to be a problem, and no ilok errors either. Problem Event Name: APPCRASH Application Name: ProTools.exe Application Version: 9.0.2.74 Application Timestamp: 4d6f1c20 Fault Module Name: ntdll.dll Fault Module Version: 6.1.7601.17514 Fault Module Timestamp: 4ce7ba58 Exception Code: c0000005 Exception Offset: 00046cf4 OS Version: 6.1.7601.2.1.0.256.48 Locale ID: 1033 Additional Information 1: abcc Additional Information 2: abcc8f7853b48d9807d6d51eb1fa5df9 Additional Information 3: abcc Additional Information 4: abcc8f7853b48d9807d6d51eb1fa5df9 < Processor > Model: Intel(R) Core(TM) i7 CPU 950 @ 3.07GHz Speed: 3.2GHz Cores per Processor: 4 Unit(s) Threads per Core: 2 Unit(s) Type: Quad-Core Integrated Data Cache: 4x 32kB, Synchronous, Write-Thru, 8-way, 64 byte line size, 2 threads sharing L2 On-board Cache: 4x 256kB, ECC, Synchronous, ATC, 8-way, 64 byte line size, 2 threads sharing L3 On-board Cache: 8MB, ECC, Synchronous, ATC, 16-way, Exclusive, 64 byte line size, 8 threads sharing < Computer > Mainboard: Asus P6X58D-E BIOS: AMI 0405 10/04/2010 Bus(es): ISA X-Bus PCI PCIe IMB USB FireWire/1394 i2c/ SMBus Multi-Processor (MP) Support: No Multi-Processor Advanced PIC (:Yes Total Memory: 12GB DIMM DDR3 < Chipset > Model: ASUS X58 I/O Hub Front Side Bus Speed: 2x 2.41GHz (4.82GHz) < Chipset > Model: Intel Core Desktop (Bloomfield) UnCore Front Side Bus Speed: 2x 2.41GHz (4.82GHz) Total Memory: 12GB DIMM DDR3 Channels: 3 Memory Bus Speed: 2x 536MHz (1GHz) < Memory Module(s) > Memory Module: SanMax ModulePartNumber00 4GB DIMM PC8500U Memory Module: SanMax ModulePartNumber02 4GB DIMM PC8500U Memory Module: SanMax ModulePartNumber04 4GB DIMM PC8500U < Video System > Video Adapter: NVIDIA GeForce GTX 560 Ti (256 SM5.0 1.8GHz, 1GB, PCIe 2.00 x16) < Graphics Processor > OpenCL Processor: NVIDIA GeForce GTX 560 Ti (256SP 8C 1.8GHz, 961.6MB) CUDA Processor: NVIDIA GeForce GTX 560 Ti (256SP 8C 1.8GHz, 961.6MB) Compute Shader Processor: NVIDIA GeForce GTX 560 Ti (256SP 1.8GHz, 993.4MB) < Storage Devices > WDC WD1002FAEX-007BA0 (1TB, SA:932GB (C:) Seagate ST332062 6Q:298GB (E:) TSSTcorp CDDVDW SH-S243D (SATA:N/A (D:) < Logical Storage Devices > System Reserved: 100MB (NTFS) Stuff (E:): 298GB (NTFS) @ Seagate ST332062 6QF2 (320GB, USB, 3.5") Hard Disk (C:): 931GB (NTFS) @ WDC WD1002FAEX-007BA0 (1TB, SATA600, 3.5", 7200rpm, NCQ) Optical Drive (D:): N/A @ TSSTcorp CDDVDW SH-S243D (SATA150, DVD+- RW, CD-RW, 2MB Cache) < Peripherals > LPC Hub Controller 1: ASUS LPC Interface Controller LPC Legacy Controller 1: T0 A5-13 Audio Device: ASUS HD Audio Controller Audio Codec: Realtek Semiconductor High Definition Audio Audio Device: EVGA 0E0Ch Audio Codec: nVidia 0016h Audio Codec: nVidia 0016h Audio Codec: nVidia 0016h Disk Controller: ASUS 4 port SATA IDE Controller Disk Controller: ASUS 2 port SATA IDE Controller Disk Controller: ASUS 88SE91A3 SATA-600 Controller USB Controller 1: ASUS USB UHCI Controller #4 USB Controller 2: ASUS USB UHCI Controller #5 USB Controller 3: ASUS USB UHCI Controller #6 USB Controller 4: ASUS USB EHCI Controller #2 USB Controller 5: ASUS USB UHCI Controller #1 USB Controller 6: ASUS USB UHCI Controller #2 USB Controller 7: ASUS USB UHCI Controller #3 USB Controller 8: ASUS USB EHCI Controller #1 FireWire/1394 Controller 1: ASUS VT6306 VIA Fire II IEEE-1394 OHCI Link Layer Controller SMBus/i2c Controller 1: Intel 801xx/63xx SMBus < Printers and Faxes > Printer: Send To Microsoft OneNote 2010 Driver (1200x1200, Colour) Printer: Microsoft XPS Document Writer (600x600, Colour) Fax: Microsoft Shared Fax Driver (200x200) < Network Services > Network Adapter: Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller (Ethernet, 100Mbps) < Power Management > Mains (AC) Line Status: On-Line < Operating System > Windows System: Microsoft Windows 7 Ultimate 6.01.7601 (Service Pack 1) Platform Compliance: x64 < Windows Experience Index > Current System: 5.9 <<< Processor Arithmetic >>> -------------------------------------------------------------------------------- < Benchmark Results > Aggregate Arithmetic Performan:78.3GOPS Dhrystone iSSE4.2: 91.86GIPS Whetstone iSSE3: 66.73GFLOPS Results Interpretation: Higher scores are better. < Windows Experience Index > Current Processor(s): 7.5 Results Interpretation: Higher scores are better. < Performance vs. Speed > Aggregate Arithmetic Performan:23.39MOPS/MHz Dhrystone iSSE4.2: 27.44MIPS/MHz Whetstone iSSE3: 19.94MFLOPS/MHz Results Interpretation: Higher scores are better. < Performance vs. Power > Processor(s) Power: 130.00W Aggregate Arithmetic Performan:602.25MOPS/W Dhrystone iSSE4.2: 706.58MIPS/W Whetstone iSSE3: 513.34MFLOPS/W Results Interpretation: Higher scores are better. < Performance Test Status > Result ID: Intel(R) Core(TM) i7 CPU 950 @ 3.07GHz (4C, 8T, 3.35GHz, Turbo, 2.14GHz IMC, 4x 256kB L2, 8MB L3) Platform Compliance: x64 NUMA Support: No SMP (Multi-Processor) Benchmar:Yes Total Test Threads: 8 Multi-Core Test: Yes Cores per Processor: 4 SMT (Multi-Threaded) Benchmark:Yes Threads per Core: 2 Processor Affinity: P0C0T0 P0C1T0 P0C2T0 P0C3T0 P0C0T1 P0C1T1 P0C2T1 P0C3T1 System Timer: 3MHz Number of Runs: 64000 / 640 < Processor > Model: Intel(R) Core(TM) i7 CPU 950 @ 3.07GHz Speed: 3.35GHz Peak Processing Performance (P:51.33GFLOPS Adjusted Peak Performance (APP:15.4WG Cores per Processor: 4 Unit(s) Type: Quad-Core Integrated Data Cache: 4x 32kB, Synchronous, Write-Thru, 8-way, 64 byte line size, 2 threads sharing L2 On-board Cache: 4x 256kB, ECC, Synchronous, ATC, 8-way, 64 byte line size, 2 threads sharing L3 On-board Cache: 8MB, ECC, Synchronous, ATC, 16-way, Exclusive, 64 byte line size, 8 threads sharing < Memory Controller > Integrated in Processor: Yes Speed: 2.14GHz < Features > SSE Technology: Yes SSE2 Technology: Yes SSE3 Technology: Yes Supplemental SSE3 Technology: Yes SSE4.1 Technology: Yes SSE4.2 Technology: Yes AVX - Advanced Vector eXtensio:No FMA - Fused Multiply/Add eXten:No SSE4A Technology: No FMA4 - 4 Operands Fused Multip:No HTT - Hyper-Threading Technolo:Yes[/SIZE][/SIZE] |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
"Pro Tools Application has stopped working" | badjack | Windows | 1 | 05-16-2013 06:57 PM |
"Pro Tools application has stopped working" Sandra report inside... | JLiRD808 | Windows | 2 | 09-15-2012 08:27 AM |
"Pro Tools Application has stopped working" | mikeh001 | Windows | 8 | 08-09-2011 08:41 PM |
"Pro Tools Application Has Stopped Working"... | shanex100 | Windows | 0 | 03-08-2011 02:33 PM |
"Pro Tools application has stopped working" | NShukla | Pro Tools M-Powered (Win) | 1 | 03-19-2009 07:43 PM |