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#171
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Re: PT 2024.3 | Released
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#172
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Re: PT 2024.3 | Released
I've been having issues since the upgrade, before it was running smoothly.
Running PT on a PC windows 10. Since the update I've have issues with my Google Chrome crashing if Pro Tools is open. Also, Pro tools just crashes for no apparent reason. I was having issues with the update installation and the Plugins. I need another update asap |
#173
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Re: PT 2024.3 | Released
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-Tope To create a support case with Avid Support, go to https://www.avid.com/learn-and-suppo...-music-support www.topedomingo.com |
#174
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Re: PT 2024.3 | Released
Yes, missing M-Audio protocol here as well! (Mulligan user..)
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#175
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Re: PT 2024.3 | Released
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I created a case for this - 04775207 but as Tope recommended, specifications would be great to add to your profile. Also, it's helpful to have crash logs and reports handy so when the techs ask, you can send them in. Here is how...... Pro Tools crash reports: Pro Tools log files: Hope that helps Marianna
__________________
Marianna Montague Sr. Dir. CX and Community | Customer Advocate [email protected] cell +1 (813) 493-6800 AOL IM avidmarianna Twitter Avidmarianna We're Avid. Learn more at www.avid.com |
#176
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Re: PT 2024.3 | Released
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#177
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Re: PT 2024.3 | Released
Hi Eric! Please let me know what the company and the affected users are. We need to inform our team about these crashes so we can investigate and solve the issue asap. Thanks!
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#178
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Re: PT 2024.3 | Released
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UPDATE: For those interested the loss of functionality is limited to the MIDI transport control. The Audio Keyboard is still able to control virtual instruments from the testing I have performed both pre and post upgrade. Here are two related and potentially helpful resources to consider the first one is the Keyboard shortcut reference for those wanting to use use the keyboard in place of a control surface or a MIDI controller replacement https://resources.avid.com/SupportFi...uts_12.8.2.pdf and the second is the MIDI programming guide to have the controller send the necessary MIDI signals for the transport among other things. Note I have not invested the time in setting up the MAudio interface as I opted for the more straightforward route of keyboard shortcuts https://duc.avid.com/showthread.php?t=381063 Good luck! Steve Last edited by steved5514; 03-25-2024 at 03:18 PM. |
#179
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Re: PT 2024.3 | Released
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I sent you a DM so please check it if you can. Thanks Marianna
__________________
Marianna Montague Sr. Dir. CX and Community | Customer Advocate [email protected] cell +1 (813) 493-6800 AOL IM avidmarianna Twitter Avidmarianna We're Avid. Learn more at www.avid.com |
#180
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Re: PT 2024.3 | Released
Responded. Thank you!
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