Bounce Display Freezing in Protools LE 8.03/8.04 Win 7 x64

[Jnokia]

One time that I start the Bounce in protools LE 8.03 or 8.04, the display freeze and I don't get to stop when I type the key ESC of my Keyboard. Is there somebody with this problem?





My system is Motherboard Asus M3N78-PRO, Video card Nforce 9600GT, RAM memory 8 gb, HD system 500gb Seagate 7200Rpm, 3 Work HD 250gb/ 500gb/ 160gb all 7200Rpm, Windows 7 x64.

[DigiTechSupt]

We're going to need more info, like a Sandra report for starters. The Help Us Help You thread has all the details...

[Jnokia]

Originally Posted by DigiTechSupt

We're going to need more info, like a Sandra report for starters. The Help Us Help You thread has all the details...

Hi, I'm sending my Sandra reporte.


< Processor >
Model: AMD Phenom(tm) II X4 955 Processor
Speed: 3.2GHz
Cores per Processor: 4 Unit(s)
Threads per Core: 1 Unit(s)
Type: Quad-Core
Integrated Data Cache: 4x 64kB, Synchronous, Write-Back, 2-way,
Exclusive, 64 byte line size
L2 On-board Cache: 4x 512kB, ECC, Synchronous, Write-Back, 16-
way, Exclusive, 64 byte line size
L3 On-board Cache: 6MB, ECC, Synchronous, Write-Back, 48-way, 64
byte line size, 4 threads sharing

< Computer >
Mainboard: Asus M3N78 PRO
BIOS: Phoenix Technologies, LTD ASUS M3N78 PRO ACPI
BIOS Revision 1402 12/04/2009
Bus(es): X-Bus PCI PCIe USB FireWire/1394 i2c/SMBus
Multi-Processor (MP) Support: No
Multi-Processor Advanced PIC (:No
Total Memory: 7.75GB DIMM DDR2

< Chipset >
Model: AMD F10h Athlon 64/Opteron/Sempron HT Hub
Front Side Bus Speed: 2x 2GHz (4GHz)
Total Memory: 8GB DIMM DDR2
Memory Bus Speed: 2x 400MHz (800MHz)

< Memory Module(s) >
Memory Module: Corsair CM2X2048-8500C5C 2GB DIMM DDR2 PC2-
8500U DDR2-1066 (5-5-5-18 3-23-6-3)
Memory Module: Corsair CM2X2048-8500C5C 2GB DIMM DDR2 PC2-
8500U DDR2-1066 (5-5-5-18 3-23-6-3)
Memory Module: Kingston 9905316-132A01LF 2GB DIMM DDR2 PC2-
6400U DDR2-800 (5-6-6-18 3-24-6-3)
Memory Module: Kingston 9905316-132A01LF 2GB DIMM DDR2 PC2-
6400U DDR2-800 (5-6-6-18 3-24-6-3)

< Video System >
Video Adapter: NVIDIA GeForce 9600 GT (64 SM4.0 1.65GHz, 1GB
DDR3 2x900MHz, PCIe 2.00 x16)

< Graphics Processor >
Adapter: NVIDIA GeForce 9600 GT (64SP 8C 1.65GHz,
1005.2MB 2x900MHz)
Adapter: NVIDIA GeForce 9600 GT (64SP 8C 1.65GHz,
1005.2MB 2x900MHz)
Adapter: NVIDIA GeForce 9600 GT (64SP 1.65GHz,
1005.2MB 2x900MHz)
Adapter: NVIDIA GeForce 8300 (16SP 1.5GHz, 237.6MB,
Integrated Graphics)

< Storage Devices >
Seagate ST340810A (40GB, ATA10:37GB
Seagate ST3500418AS (500.1GB, :466GB (G:) (I:)
Seagate ST31000528AS (1TB, SAT:932GB (E:) (H:)
Seagate ST3160811AS (160GB, SA:149GB (F:)
Seagate ST3250310AS (250GB, SA:233GB (D:)
Seagate ST3500418AS (500.1GB, :466GB (C:)
HL-DT-ST DVDRAM GSA-H42N (ATAP:N/A (J:)

< Logical Storage Devices >
Hard Disk (G:): 331GB (NTFS) @ Seagate ST3500418AS (500.1GB,
SATA300, 3.5", 7200rpm, NCQ, 16MB Cache)
Jairo5 (E:): 466GB (NTFS) @ Seagate ST31000528AS (1TB,
SATA300, 3.5", 7200rpm, NCQ)
Jairo3 (F:): 149GB (NTFS) @ Seagate ST3160811AS (160GB,
SATA150, 3.5", NCQ, 8MB Cache)
Jairo1 (D:): 233GB (NTFS) @ Seagate ST3250310AS (250GB,
SATA300, 3.5", NCQ, 8MB Cache)
Hard Disk (C:): 466GB (NTFS) @ Seagate ST3500418AS (500.1GB,
SATA300, 3.5", 7200rpm, NCQ, 16MB Cache)
Jairo 4 (I:): 135GB (NTFS) @ Seagate ST3500418AS (500.1GB,
SATA300, 3.5", 7200rpm, NCQ, 16MB Cache)
Jairo6 (H:): 466GB (NTFS) @ Seagate ST31000528AS (1TB,
SATA300, 3.5", 7200rpm, NCQ)
3.5" 1.44MB (A:): N/A
Optical Drive (J:): N/A @ HL-DT-ST DVDRAM GSA-H42N (ATAPI, DVD+-
RW, CD-RW, 2MB Cache)

< Peripherals >
LPC Hub Controller 1: ASUS GeForce 8200 (MCP78S) LPC Bridge
LPC Legacy Controller 1: ITE IT8716F
Audio Device: ASUS M3N72-D
Audio Codec: Realtek Semiconductor 888 High Definition
Audio
Serial Port(s): 2
Disk Controller: ASUS GeForce 8200 (MCP78S) IDE
Disk Controller: ASUS GeForce 8200 (MCP78S) AHCI Controller
USB Controller 1: ASUS GeForce 8200 (MCP78S) OHCI USB 1.1
Controller
USB Controller 2: ASUS GeForce 8200 (MCP78S) EHCI USB 2.0
Controller
USB Controller 3: ASUS GeForce 8200 (MCP78S) OHCI USB 1.1
Controller
USB Controller 4: ASUS GeForce 8200 (MCP78S) EHCI USB 2.0
Controller
FireWire/1394 Controller 1: ASUS IEEE 1394a Firewire Controller
SMBus/i2c Controller 1: nVidia MCP5+ SMBus 1
SMBus/i2c Controller 2: nVidia MCP5+ SMBus 2

< Printers and Faxes >
Printer: Microsoft XPS Document Writer (600x600,
Colour)
Fax: Microsoft Shared Fax Driver (200x200)
Printer: EPSON Stylus TX400 Series (360x360, USB,
Colour)
Printer: Epson ESC/P-R (360x360, USB, Colour)

< Network Services >
Network Adapter: NIC Gigabit Ethernet PCI Realtek Família
RTL8169/8110 (NDIS 6.20) (Ethernet, 100Mbps)

< Power Management >
Mains (AC) Line Status: On-Line

< Operating System >
Windows System: Microsoft Windows 7 Ultimate 6.01.7600
Platform Compliance: x64

< Windows Experience Index >
Current System: 5.9

< Performance Tips >
Warning 100: Large memory sizes should be made of
Registered/Buffered memory.
Tip 2546: Large memory modules should be ECC/Parity.
Tip 2: Double-click tip or press Enter while a tip
is selected for more information about the
tip.

<<< Processor Arithmetic >>>
--------------------------------------------------------------------------------
Digi 002R, protools 8.04, focusrite penta.
Thank you.

[sw rec]

Hey CW, you really need to start your own thread. Camping onto some else's just adds to the confusion because the answeres are likely to be VERY different for each of you.

[DigiTechSupt]

Besides the Sandra report, I was hoping you would read the Help Us Help You thread and provide ALL the information asked for, in detail - like which hardware you using, which troubleshooting steps you've tried, etc.

That thread is there for a reason - supplying only bits and pieces of the info we need means more back and forth and makes it more difficult to troubleshoot properly.

If you're using a firewire interface, it appear that neither of you have a compatible TI chipset for the firewire controller, which may be a cause of this problem.

Things like knowing which drive you're bouncing to, if you've tried with a different drive, etc. also help.

Jnokia - in your case, I'm wondering if RAM may be at fault since you have mis-matched pairs. Have you tried pulling 2 sticks and testing again?

[sw rec]

"Done it twice already with no replies. Seems to me the more info you have on an issue the better which is why I posted my specs."

ABSOLUTELY true. But you need to post it on your own thread still.

[Jnokia]

Originally Posted by DigiTechSupt

Besides the Sandra report, I was hoping you would read the Help Us Help You thread and provide ALL the information asked for, in detail - like which hardware you using, which troubleshooting steps you've tried, etc.

That thread is there for a reason - supplying only bits and pieces of the info we need means more back and forth and makes it more difficult to troubleshoot properly.

If you're using a firewire interface, it appear that neither of you have a compatible TI chipset for the firewire controller, which may be a cause of this problem.

Things like knowing which drive you're bouncing to, if you've tried with a different drive, etc. also help.

Jnokia - in your case, I'm wondering if RAM may be at fault since you have mis-matched pairs. Have you tried pulling 2 sticks and testing again?

No because this problem is only in Win 7 x64, in Win Xp Professional i don't have this problem. Thank you.

[cwsand]

Originally Posted by sw rec

"Done it twice already with no replies. Seems to me the more info you have on an issue the better which is why I posted my specs."

ABSOLUTELY true. But you need to post it on your own thread still.

Ok, I deleted my info - sorry it wasn't helpful.