Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Legacy Products > 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac)
Register FAQ Today's Posts Search

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 08-29-2004, 09:27 AM
soundstudio315 soundstudio315 is offline
Member
 
Join Date: Dec 2003
Posts: 27
Default Lost authorization codes for PT LE 6.0! HELP

I've been running into a consistant problem the last couple of days. I've been using a G4 dual processsor OS X 10.2.8, Mbox w/PT LE 6.2.1 for the last year. Well It started crashing at the start up of the PT launch program. (the unexpected quit msg) I trashed all the preferences and just about everything Digidesign forums says to do.
Last resort was to uninstall PT and reinstall. Well I got the authorition code (sticker inside my getting to know PT) but is the code for PT LE 5.x the version that came with the MBOX, I got the PT LE 6.0 upgrade disk at time of purchase. I can't find the envelop it came in where I think I stuck the authorization code on. So I can't upgrade to at least back to where I was at 6.2.1 and guess what I bought it year ago exactly on 8/27/03 so I'm out of getting free support any ideas please help.
Reply With Quote
  #2  
Old 08-29-2004, 09:33 AM
SimpleNatureSpirit SimpleNatureSpirit is offline
Member
 
Join Date: Apr 2004
Location: Oregon, USA
Posts: 876
Default Re: Lost authorization codes for PT LE 6.0! HELP

Since you are a registered user of PTLE 5, DigiDesign should be able to provide you with the 6.0 codes. Just call their customer service on Monday. They will verify your account and validate the validity of the 6.x software. Your serial number on the MBox will probably allow them to know what your original serial number was. Good luck.
__________________
Share the gift gifted to you
Reply With Quote
  #3  
Old 08-29-2004, 10:08 AM
ltaber ltaber is offline
Member
 
Join Date: Aug 2002
Location: Sacramento, CA
Posts: 24
Default Re: Lost authorization codes for PT LE 6.0! HELP

I had a similar problem happen to me. I needed to reinstall my PT 6 LE software and I couldn't find my "Getting Started With Pro Tools" guide. I called CS, they verified my registration information and they gave me a new code over the phone. It was quick and painless. Give them a call first thing Monday morning and you'll be using Pro Tools in no time.
__________________
Tabes
- Sue me if I play too long
Reply With Quote
  #4  
Old 08-29-2004, 10:32 AM
Avid's Avatar
Avid Avid is offline
Administrator
 
Join Date: Apr 1998
Location: Worldwide
Posts: 9,600
Default Re: Lost authorization codes for PT LE 6.0! HELP

soundstudio315,
Check your email.
__________________
Administrator
Avid Pro Audio Community
Reply With Quote
  #5  
Old 08-29-2004, 11:08 AM
soundstudio315 soundstudio315 is offline
Member
 
Join Date: Dec 2003
Posts: 27
Default Re: Lost authorization codes for PT LE 6.0! HELP

A big THX to DIGI WEBMASTERS! They saw my post and were able to email me my authorization codes! Did the downloads and I'm back in business!

Big thanks to all
Reply With Quote
  #6  
Old 08-29-2004, 12:33 PM
SimpleNatureSpirit SimpleNatureSpirit is offline
Member
 
Join Date: Apr 2004
Location: Oregon, USA
Posts: 876
Default Re: Lost authorization codes for PT LE 6.0! HELP

Way to go Digi... Wonderful service indeed
__________________
Share the gift gifted to you
Reply With Quote
Reply


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Authorization codes bilug 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) 1 03-10-2012 11:43 PM
Has anyone ever lost their authorization codes? Woz 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) 0 10-12-2007 02:55 AM
Lost my authorization codes for LE 6.8.1 (help) Sticky Icky Ent 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) 2 01-06-2007 08:56 AM
Lost my authorization codes for LE 6.7(help) kendricks1wh 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) 3 11-29-2006 12:07 PM
Lost my authorization codes for LE 6.9(help) skawcore 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) 4 10-15-2006 08:43 PM


All times are GMT -7. The time now is 05:10 AM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com