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#1
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Lost authorization codes for PT LE 6.0! HELP
I've been running into a consistant problem the last couple of days. I've been using a G4 dual processsor OS X 10.2.8, Mbox w/PT LE 6.2.1 for the last year. Well It started crashing at the start up of the PT launch program. (the unexpected quit msg) I trashed all the preferences and just about everything Digidesign forums says to do.
Last resort was to uninstall PT and reinstall. Well I got the authorition code (sticker inside my getting to know PT) but is the code for PT LE 5.x the version that came with the MBOX, I got the PT LE 6.0 upgrade disk at time of purchase. I can't find the envelop it came in where I think I stuck the authorization code on. So I can't upgrade to at least back to where I was at 6.2.1 and guess what I bought it year ago exactly on 8/27/03 so I'm out of getting free support any ideas please help. |
#2
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Re: Lost authorization codes for PT LE 6.0! HELP
Since you are a registered user of PTLE 5, DigiDesign should be able to provide you with the 6.0 codes. Just call their customer service on Monday. They will verify your account and validate the validity of the 6.x software. Your serial number on the MBox will probably allow them to know what your original serial number was. Good luck.
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#3
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Re: Lost authorization codes for PT LE 6.0! HELP
I had a similar problem happen to me. I needed to reinstall my PT 6 LE software and I couldn't find my "Getting Started With Pro Tools" guide. I called CS, they verified my registration information and they gave me a new code over the phone. It was quick and painless. Give them a call first thing Monday morning and you'll be using Pro Tools in no time.
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#4
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Re: Lost authorization codes for PT LE 6.0! HELP
soundstudio315,
Check your email.
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#5
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Re: Lost authorization codes for PT LE 6.0! HELP
A big THX to DIGI WEBMASTERS! They saw my post and were able to email me my authorization codes! Did the downloads and I'm back in business!
Big thanks to all |
#6
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Re: Lost authorization codes for PT LE 6.0! HELP
Way to go Digi... Wonderful service indeed
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