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  #41  
Old 01-13-2022, 07:50 AM
dominicperry dominicperry is offline
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Default Re: Carbon - How to renew? Perpetual or subscription?

Quote:
Originally Posted by abc1mce2 View Post
Mark from Avid is where I got it from (it's in this thread).
Though it's not functioning as expected in the MyAvid account just yet, This is the way Avid intends for it to be.
I'll email an Avid rep. again to get more answers for you.
I strongly suspect that when it defaults back to a perpetual parachute, it will be the same version as it was when you got the parachute. But I could be wrong.

One thing I'm sure of is that it doesn't clearly explain it in that post.

Dominic
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  #42  
Old 01-13-2022, 07:59 AM
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MCorbin MCorbin is offline
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Default Re: Carbon - How to renew? Perpetual or subscription?

Hey all!

So the Perpetual Parachute has been fixed in the Dev side. We need to test it, but it should be ready for prime time soon, albeit late. Thank you for all of your patience AND questions.

Quote:
Let's say you are on 2021.12 perpetual parachute.
In 2026 you pay for one year of subscription on that license, get 2026.3 (or whatever).
In 2027 you let the subscription run out...
What version will your perpetual license be - 2021.12 or 2026.3?
So let's play the above scenario out as it currently stands....

Jan 2021
Purchase PT | Carbon (I see you early adopters)
Pro Tools Subscription with Perpetual Parachute activated with Carbon registration

Jan 2022
Pro Tools Subscription with Perpetual Parachute expires
Pro Tools Subscription turns into a Pro Tools Perpetual license (currently broken)
You can continue to use your Carbon with the last PT release. PT 2021.12
You loose access to access to the Avid Complete Plugin Bundle, HEAT, Melodyne 5 essential, UVI Falcon 2, the sound library, & support.

Jan 2026
You decide to renew your Subscription because you miss us and we've added a ton of great features to Pro Tools
Pro Tools Perpetual Parachute Subscription is only available as an annual commitment
You get access to software updates for the year and all the goodies that went away when the subscription lapsed... to the Avid Complete Plugin Bundle, HEAT, Melodyne 5 essential, UVI Falcon 2, the sound library, & support.

Jan 2027
Pro Tools Subscription with Perpetual Parachute expires
Pro Tools Subscription turns into a Pro Tools Perpetual license
You can continue to use your Carbon with the last PT release. PT 2026.12
You loose access to access to the Avid Complete Plugin Bundle, HEAT, Melodyne 5 essential, UVI Falcon 2, the sound library, & support.

Rinse & repeat...

In this manner you are never unable to use your Carbon and we hopefully incentivize you to keep an active Subscription.

Let me know if you still have questions!

Mark
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  #43  
Old 01-13-2022, 08:10 AM
dominicperry dominicperry is offline
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Default Re: Carbon - How to renew? Perpetual or subscription?

Thanks Mark.

I was wrong about the Parachute, and very happy to be wrong on this occasion.

Dominic
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  #44  
Old 01-13-2022, 08:29 AM
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abc1mce2 abc1mce2 is offline
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Default Re: Carbon - How to renew? Perpetual or subscription?

Thanks once again, Mark.
That's clear as can be.
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  #45  
Old 01-13-2022, 09:33 AM
martthie_08 martthie_08 is offline
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Default Re: Carbon - How to renew? Perpetual or subscription?

thanks for clearing this up, this is good news!
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  #46  
Old 01-13-2022, 02:05 PM
alberti1 alberti1 is offline
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Default Re: Carbon - How to renew? Perpetual or subscription?

Thank you Mark for clearing this up. This is good news indeed.
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  #47  
Old 01-13-2022, 05:56 PM
makeller makeller is offline
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Default Re: Carbon - How to renew? Perpetual or subscription?

Here is my situation... And then a question.

August 2021
Enjoying the use of my longstanding PT Vanilla perpetual license

September 2021
Bought Carbon
Activated PT Ultimate perpetual license
Activated PT Carbon subscription license

December 2021
renewed my PT Vanilla perpetual license for $199

September 2022
Let my PT Ultimate perpetual license expire
Let my PT Carbon subscription lapse

October 2022
Can I use my longstanding PT Vanilla perpetual license to run Carbon???


Does Carbon run on Vanilla? I ask because I don't see much of an advantage running Carbon on Ultimate vs Vanilla for a $200/yr premium ($399 vs $199).

Thanks!
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  #48  
Old 01-14-2022, 09:13 AM
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MCorbin MCorbin is offline
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Default Re: Carbon - How to renew? Perpetual or subscription?

makeller

Yep, Carbon runs on PT Vanilla (need a better name... vanilla is delicious).

The Carbon PT Subscription w Perp Parachute is vanilla flavored as well.

So if your longstanding PT Vanilla perp license fits your needs, than you are good to go!
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Avid
Sr Product Manager
Professional Audio Systems

For immediate assistance:
Pro Tools & Eucon Surfaces - +1 888-456-3444
Venue Support - +1 978-275-2557

Find out how to create, manage, and edit cases online now HERE
It's fast, easy, and effective!
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  #49  
Old 01-15-2022, 07:59 AM
trimix trimix is offline
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Default Re: Carbon - How to renew? Perpetual or subscription?

Progress! I got a perpetual license added to my iLok account with a release limit of the day before my original subscription expired, so the iLok end of things is now functioning as described. Looks like just the Avid - My Products account page hasn't been updated yet to reflect the license and resubscribe options yet.
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  #50  
Old 01-15-2022, 01:40 PM
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K Roche K Roche is offline
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Default Re: Carbon - How to renew? Perpetual or subscription?

OK so it sounds like that has been better clarified
(note I had a current support plan and Ultimate license long before I bought my Carbon So I opted for the 1 year extension on that ) so that is fine

But I have a new wrinkle.......
When I open my account I get this warning



When I open My Products page > PT Ultimate I get this


So is Jan 30- 2023 ,,"Soon", in Avids universe ?
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