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#11
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Re: Carbon - How to renew? Perpetual or subscription?
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The Pro Tools Ultimate license is located in your Avid account under Products Not Yet Downloaded. If it's not there contact Avid.
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What is more relaxing than Music? Pro Tools Carbon for macOS 12.7.4 My HDX for Windows11. Gigabyte Z490 Vision D - BIOS F21b Intel Core I9 10850K Windows11 / macOS 12.7.4 Hackintosh / 32GB of Rams Avid Carbon/HDX 2024.3 Ultimate - 8x8x8 HD I/O - PT Dock - PT Control - Artist Mix (1) Universal Audio Apollo Twin|X - UAD2 Pci-E and Satellite USB Octo v.11.0.1 - SOLO 610 - Twin-finity Bricasti M7 (2) Lexicon PCM96 Neumann KH805 - KH310 Yamaha NS-10M Avantone Mixcubes Grace Design M905 Etc, etc, etc. |
#12
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Re: Carbon - How to renew? Perpetual or subscription?
Dude.. this was big. It was actually there, and since I never activated it, I seem to have a 1 year Ultimate subscription from NOW.
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Alberto Lombardi Carbon - Pro Tools Mac Mini M1 Ferrofish 16 I/O www.albertolombardi.com facebook - instagram - youtube |
#13
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Re: Carbon - How to renew? Perpetual or subscription?
This is strange. Mine expires in 2 days and I'll let you know if parachute opens.
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Alberto Lombardi Carbon - Pro Tools Mac Mini M1 Ferrofish 16 I/O www.albertolombardi.com facebook - instagram - youtube |
#14
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Re: Carbon - How to renew? Perpetual or subscription?
This is the reply I got from Avid:
"Since your license is expiring in 3 days, you may purchase a Pro Tools | Carbon Pro Tools Subscription renewal. Since you have purchased from a reseller, you should purchase a renewal through a reseller as well. " So it looks like until the subscription expires you don't have a perpetual, you're actually under the subscription plan. It would (hopefully) convert into perpetual only if you let it expire.
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Alberto Lombardi Carbon - Pro Tools Mac Mini M1 Ferrofish 16 I/O www.albertolombardi.com facebook - instagram - youtube |
#15
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Re: Carbon - How to renew? Perpetual or subscription?
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Sent from my SM-G998U using Tapatalk
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What is more relaxing than Music? Pro Tools Carbon for macOS 12.7.4 My HDX for Windows11. Gigabyte Z490 Vision D - BIOS F21b Intel Core I9 10850K Windows11 / macOS 12.7.4 Hackintosh / 32GB of Rams Avid Carbon/HDX 2024.3 Ultimate - 8x8x8 HD I/O - PT Dock - PT Control - Artist Mix (1) Universal Audio Apollo Twin|X - UAD2 Pci-E and Satellite USB Octo v.11.0.1 - SOLO 610 - Twin-finity Bricasti M7 (2) Lexicon PCM96 Neumann KH805 - KH310 Yamaha NS-10M Avantone Mixcubes Grace Design M905 Etc, etc, etc. Last edited by abc1mce2; 01-07-2022 at 11:00 AM. |
#16
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Re: Carbon - How to renew? Perpetual or subscription?
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Sent from my SM-G998U using Tapatalk
__________________
What is more relaxing than Music? Pro Tools Carbon for macOS 12.7.4 My HDX for Windows11. Gigabyte Z490 Vision D - BIOS F21b Intel Core I9 10850K Windows11 / macOS 12.7.4 Hackintosh / 32GB of Rams Avid Carbon/HDX 2024.3 Ultimate - 8x8x8 HD I/O - PT Dock - PT Control - Artist Mix (1) Universal Audio Apollo Twin|X - UAD2 Pci-E and Satellite USB Octo v.11.0.1 - SOLO 610 - Twin-finity Bricasti M7 (2) Lexicon PCM96 Neumann KH805 - KH310 Yamaha NS-10M Avantone Mixcubes Grace Design M905 Etc, etc, etc. Last edited by abc1mce2; 01-07-2022 at 11:02 AM. |
#17
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Re: Carbon - How to renew? Perpetual or subscription?
It's still kinda weird.
The reseller has 3 update packages for standard PT (and same 3 for Ultimate) : 1) Update & Support Plan Renewal 198$ 2) Update & Support Plan Reinstatement 257$ 3) Subscription renewal 317$ They're telling me I have a subscription licence at the moment so I would have to buy pack3. It's more than 100$ more thank pack 1 but I actually own the software, it just didn't convert to perpetual yet.. I probably would just let it expire and purchase plan 1 (there's should be a 30 days window as stated here: https://sforce.co/3eMRK3c) Even reinstatement (plan2) is still 60 bucks less than subscription (Plan3). I think it's very dumb and confusing.
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Alberto Lombardi Carbon - Pro Tools Mac Mini M1 Ferrofish 16 I/O www.albertolombardi.com facebook - instagram - youtube |
#18
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Re: Carbon - How to renew? Perpetual or subscription?
Thanks, my PT Carbon one year subscription expired 9 days ago and no perpetual license has arrived yet. When I dragged the license from my iLok2 to my iLok 3, the subscription expiration date changed from 12/26 to 1/2, which was funky, but it did expire after that so I submitted the ticket the next day. And yes, I tried dragging it back to the other iLok again to see if there was some perpetual grace period shell game going on, but sadly no.
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(2) Avid Pro Tools Carbon Avid Pro Tools 2023.12 MacOS Ventura 13.5.2 Apple MacBook Pro 16" M1 Pro 16GB 1TB 2021 |
#19
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Re: Carbon - How to renew? Perpetual or subscription?
Hey all, I'll reply back with more detail once I am back in the office, but lemme TRY to quell some of the confusion...
The parachute, as one of you stated earlier, did not deploy. There is a bug logged and IT is working on it. For now, ALL of you should have PT Ultimate Perp in your Products Not Downloaded section of your My Avid account. Once the parachute is patched... you will have the option to renew the parachute Subscription OR let it stay in a Perpetual license state. While it is perpetual, you currently will have the option to renew the subscription at any point in time. Also, since you all received a Perpetual Ultimate license, you will also have the option to renew the Support contract to continue receiving software updates, plugins and support. I'll be back in the office tomorrow, so let me know any specific questions you have and I'll try to address them. Mark
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Mark Corbin Avid Sr Principal Product Manager Professional Audio Systems For immediate assistance: Pro Tools & Eucon Surfaces - +1 888-456-3444 Venue Support - +1 978-275-2557 Find out how to create, manage, and edit cases online now HERE It's fast, easy, and effective! |
#20
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Re: Carbon - How to renew? Perpetual or subscription?
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__________________
What is more relaxing than Music? Pro Tools Carbon for macOS 12.7.4 My HDX for Windows11. Gigabyte Z490 Vision D - BIOS F21b Intel Core I9 10850K Windows11 / macOS 12.7.4 Hackintosh / 32GB of Rams Avid Carbon/HDX 2024.3 Ultimate - 8x8x8 HD I/O - PT Dock - PT Control - Artist Mix (1) Universal Audio Apollo Twin|X - UAD2 Pci-E and Satellite USB Octo v.11.0.1 - SOLO 610 - Twin-finity Bricasti M7 (2) Lexicon PCM96 Neumann KH805 - KH310 Yamaha NS-10M Avantone Mixcubes Grace Design M905 Etc, etc, etc. |
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