help with 002, popping noise

[DLinares]

recently i turned on my digi002 console and got a sequence of "validating ..." blinks followed by a blank screen. When my monitors out's are on, i get a clicking or popping noise that doesn't stop. This seems to only occur when i have my firewire port connected. When i go to open Protools 7.0, the 002 is not found, it asks for it to be connected, Can anyone help me out with a solution for this? I hope there is nothing wrong with the 002. Thanks in advance.

[Shawn Simpson]

Search the DUC for "Power Harness"

[DLinares]

Didn't really help.... anything else? Is there anyway to reset the digi or the ieee port? This seems to be a problem with a couple other users on this forum.. this may have to do with a mac update problem...

[RokVox]

Hey DLinares,

I'm not sure if this will help you but I do know how to reset the Digi 002. First, make sure you shut down your computer, the 002 and anything else that's connected to them. Next, after everything is powered down, disconnect the firewire cable that goes from the 002 to your computer, ( I would disconnect the cable so it not plugged into either the computer or the digi 002 ). Now your going to reset the 002. Hold down the ESC, DISPLAY and REC buttons on the 002 while turning the power switch to on. Hold the 3 buttons down while the screen on the 002 displays- Validating, Loading, Restoring Defaults and lastly Digi 002. Turn the 002 off, connect your firewire cable to the 002, turn it back on again, then turn on your computer and connect the firewire cable from the 002 to the computer. Then turn everything else on that your using in your Pro Tools set up. Start up Pro Tools and see what happens from there! I hope this helps. Let me know how it turns out.

Michael

[DLinares]

the reset isn't working... it doesn't seem to respond. I tried it in a couple of variations but nothing good happened. This my be a problem with the new MAC update 10.4.4. ANY OTHER IDEAS! THANKS! Is there any way of downgrading updates?

[RokVox]

I'm sorry that the reset didin't work out. I would contact Digidesign and see what they have to say.
Good luck!
Michael

[DLinares]

I appreciate the effort... thanks. Anyone else have any idea?

[h_ank]

Just wondering if any one has found a fix?
I have had a the same problem for a while and can't find a fix for the frozen digi in stand alone or regular mode.
My faders freeze to the last position they were in be-for the last crash and no dialog appears on the digi when it is turned on.

thanks for your time!

[Rail Jon Rogut]

'Phone Digi Customer Service.

Rail

[DLinares]

I called up Digi Support and found a solution. The technician i spoke to said this is an unfortunate reoccurance that is often a problem with the 002. This is a problem involved with the power harness located internally. The cables located in the 002 have gone bad, due to corrosion or a poor exposure to something. I just got my 002 in august, digi said this problem is something they send you a repair kit and you internally install it. It comes with directions and everything. You need to basically sign your life away to them for the 002 because they are not liable if you mess it up. They said the installation is pretty simple, just involving a screwdriver. So basically your 002 is messed up until you call them up and get the free power harness kit. They ship it to you over night so it's not that bad. So that's the solution. -Danny