Eleven Rack not Booting in Standalone Mode

[mjmurray]

Hi Folks

I've just taken delivery of a new Eleven Rack and it works fine when connected to my iMac. It will not boot properly in standalone mode however (not connected to computer). It gets stuck on the Eleven Rack Logo. I have tried resetting the unit as per instructions in the Avid help area and also updated the firmware to the latest version.

Have I made a classic beginner's mistake and done something stupid or do I have a hardware problem?

Any guidance from those more experienced would be very much appreciate. I have a live performance in 2 weeks and I'd love to have everything working in time for that show.

Michael