Weird ring mod distortion Issue 16x16

[stanonbass]

Ok. I am running and aurora 8 and a 16X16. I had someone send me an 88.2k session and its been ring mod distortion city. I am running my aurora as the clock source. Its the only way to be able to hook the word clock out to the loop sync connection of the 16X16. The session plays fine. When i record something that audio is all ringy and distorted sounding. I thought it was my UAD card causing it but its something with the interfaces. I have syncro lock and the sample rates are lined up. The loop light on the avid interface is solid. They are synched as far as I can see. If i put the buffer size up to 1024 or higher it will work clear for a minute then in the middle of the recording track will pop back to ring modulation sound. I have had this happen on 48k but only when using certain uad plugins.

I am at a loss. My system is jacked and I have no idea what is wrong. Its obviously a sync problem.

I got hit by lightening awhile back. It took out my LTHD card on my aurora. I am wondering is something is messed up somewhere. It should work.

[stanonbass]

if i change buffer it goes away but will come back.

[stanonbass]

I took the lynx out. I am just using the 16X16 and its still doing it. I lowered the buffer and the ring distortion comes back.

Interface bad?

[stanonbass]

Took all other PCIE cards out but no help. Ring mod distortion city.

[stanonbass]

removed all plugins from plugins folder still ring modding out.

[stanonbass]

SiSoftware Sandra

ID
Host Name : stanonbass-PC
Workgroup : WORKGROUP

Computer
Model : GigaByte Z170X-UD5
Serial Number : To be fille***********
Chassis : Desktop
Mainboard : GigaByte Z170X-UD5-CF
Serial Number : To be fille***********
BIOS : AMI (OEM) F5 03/07/2016
Intel vPro : 11.00.00.1168
Total Memory : 32GB DIMM DDR4

Processors
Processor : Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz (4C 8T 4.41GHz, 4GHz IMC, 4x 256kB L2, 8MB L3)

Chipset
Memory Controller : Gigabyte Core (Skylake-D QC) Host Bridge/DRAM Registers 100MHz, 2x 16GB DIMM DDR4 2.67GHz 128-bit

Memory Module(s)
Memory Module : Corsair CMK16GX4M2A2666C16 8GB DDR4 PC4-21300U DDR4-2666 (15-15-15-37 4-52-17-6)
Memory Module : Corsair CMK16GX4M2A2666C16 8GB DDR4 PC4-21300U DDR4-2666 (15-15-15-37 4-52-17-6)
Memory Module : Corsair CMK16GX4M2A2666C16 8GB DDR4 PC4-21300U DDR4-2666 (15-15-15-37 4-52-17-6)
Memory Module : Corsair CMK16GX4M2A2666C16 8GB DDR4 PC4-21300U DDR4-2666 (15-15-15-37 4-52-17-6)

Video System
Monitor/Panel : ELEFW408
(1920x1080, 40.2")
Video Adapter : NVIDIA GeForce GT 740 (2CU 384SP SM5.0 992MHz, 256kB L2, 2GB 1.78GHz 128-bit, PCIe 3.00 x16)

Graphics Processor
CUDA GP Processor : NVIDIA GeForce GT 740 (384SP 2C 992MHz, 256kB L2, 2GB 1.78GHz 128-bit)
OpenCL GP Processor : NVIDIA GeForce GT 740 (384SP 2C 992MHz, 32kB L2, 2GB 1.78GHz 128-bit)
Compute Shader Processor : NVIDIA GeForce GT 740 (384SP 2C 992MHz, 256kB L2, 2GB 1.78GHz 128-bit)
OpenGL Processor : GeForce GT 740/PCIe/SSE2 (2GB)

Storage Devices
PNY CS1311 240GB SSD (240GB, SATA600, 2.5", SSD) : 224GB (F:) (G:)
Seagate ST1000DM003-1ER162 (1TB, SATA600, 3.5", 7200rpm) : 932GB (Z:)
WDC WD1001FALS-00J7B1 (1TB, SATA300, 3.5", 7200rpm, 32MB Cache) : 932GB (E:)
Crucial_CT240M500SSD1 (240GB, SATA600, 2.5", SSD, SED) : 224GB (C:)
TOSHIBA MQ01UBD100 (1TB, USB2/SATA300, 2.5", 5400rpm, 8MB Cache) : 932GB (J:)
msi DVD-RW DH24AS (29.1MB, SATA, DVD+-RW, CD-RW, 2MB Cache) : 28MB (D:)
DiscSoftVirtual (Virtual) : N/A (N:)

Logical Storage Devices
System Reserved (F:) : 100MB (NTFS, 4kB) @ PNY CS1311 240GB SSD (240GB, SATA600, 2.5", SSD)
New Rec Drive (Z:) : 932GB (NTFS, 4kB) @ Seagate ST1000DM003-1ER162 (1TB, SATA600, 3.5", 7200rpm)
WRECDRIVE (E:) : 931GB (NTFS, 4kB) @ WDC WD1001FALS-00J7B1 (1TB, SATA300, 3.5", 7200rpm, 32MB Cache)
System Reserved : 100MB (NTFS, 4kB) @ Crucial_CT240M500SSD1 (240GB, SATA600, 2.5", SSD, SED)
TOSHIBA EXT (J:) : 931GB (NTFS, 4kB) @ TOSHIBA MQ01UBD100 (1TB, USB2/SATA300, 2.5", 5400rpm, 8MB Cache)
SSD Recording Drive (G:) : 223GB (NTFS, 4kB) @ PNY CS1311 240GB SSD (240GB, SATA600, 2.5", SSD)
Hard Disk (C:) : 223GB (NTFS, 4kB) @ Crucial_CT240M500SSD1 (240GB, SATA600, 2.5", SSD, SED)
Audio CD (D:) : N/A (CDFS, 2kB, Read-Only) @ msi DVD-RW DH24AS (29.1MB, SATA, DVD+-RW, CD-RW, 2MB Cache)
Optical Drive (N:) : N/A @ DiscSoftVirtual (Virtual)

Peripherals
LPC Hub Controller 1 : Gigabyte Sunrise Point-H LPC Controller
LPC Legacy Controller 1 : T2 86-28
Audio Device : Gigabyte Sunrise Point-H HD Audio
Audio Codec : Realtek Semi 0900
Audio Device : PNY GK107 HDMI Audio Controller
Audio Codec : nVidia GeForce 6800 LE [NV40.2]
Serial Port(s) : 1
Disk Controller : Gigabyte Sunrise Point-H SATA controller [AHCI mode]
Disk Controller : Gigabyte Sunrise Point-H PMC
Disk Controller : ASMedia Technology Inc. Asmedia 106x SATA Controller
USB Controller 1 : Gigabyte Sunrise Point-H USB 3.0 xHCI Controller
USB Controller 2 : 8738 DSL6540 USB 3.1 Controller [Alpine Ridge]
SMBus/i2c Controller 1 : Intel ICH SMBus

Printers and Faxes
Printer : Microsoft XPS Document Writer (600x600, Colour)
Fax : Microsoft Shared Fax Driver (200x200)

Network Services
Network Adapter : Intel(R) I211 Gigabit Network Connection (Ethernet, 1Gbps)
Network Adapter : Intel(R) Ethernet Connection (2) I219-V (Ethernet)

Operating System
Windows System : Microsoft Windows 7 Ultimate 6.01.7601 (Service Pack 1)
Platform Compliance : x64

[stanonbass]

I am getting a ring mod sounding distortion. Its really bad on 88.2k files. I am running HDX and and avid 16 by 16. At 48k it will happen sometime when tracking. I thought it might be my UAD card causing it but now I am thinking its something else. I was running my lynx aurora as a master clock and the 16X16 as a slave and it distorted at 88.2k. Now i have the lynx out of the chain and its still doing it. I removed all plugins. I am running windows 7 on a skylake setup. I am on 12.6. I reverted to 11 but it still did it. If i change the buffer it will temporarily remedy the issue but it comes back quickly at lower buffer.

Tech support call would be awesome!!! I think my hardware might be messed up. I did take a power surge a few months back. Not sure if that is why its doing it.

Posting sandra. I also have a thread in the HDX windows section. Was not sure where to post this unique problem. Not sure if its hardware or software causing it.

All cards except video and HDX are installed and its still doing it.

[stanonbass]

SiSoftware Sandra

ID
Host Name : stanonbass-PC
Workgroup : WORKGROUP

Computer
Model : GigaByte Z170X-UD5
Serial Number : To be fille***********
Chassis : Desktop
Mainboard : GigaByte Z170X-UD5-CF
Serial Number : To be fille***********
BIOS : AMI (OEM) F5 03/07/2016
Intel vPro : 11.00.00.1168
Total Memory : 32GB DIMM DDR4

Processors
Processor : Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz (4C 8T 4.41GHz, 4GHz IMC, 4x 256kB L2, 8MB L3)

Chipset
Memory Controller : Gigabyte Core (Skylake-D QC) Host Bridge/DRAM Registers 100MHz, 2x 16GB DIMM DDR4 2.67GHz 128-bit

Memory Module(s)
Memory Module : Corsair CMK16GX4M2A2666C16 8GB DDR4 PC4-21300U DDR4-2666 (15-15-15-37 4-52-17-6)
Memory Module : Corsair CMK16GX4M2A2666C16 8GB DDR4 PC4-21300U DDR4-2666 (15-15-15-37 4-52-17-6)
Memory Module : Corsair CMK16GX4M2A2666C16 8GB DDR4 PC4-21300U DDR4-2666 (15-15-15-37 4-52-17-6)
Memory Module : Corsair CMK16GX4M2A2666C16 8GB DDR4 PC4-21300U DDR4-2666 (15-15-15-37 4-52-17-6)

Video System
Monitor/Panel : ELEFW408
(1920x1080, 40.2")
Video Adapter : NVIDIA GeForce GT 740 (2CU 384SP SM5.0 992MHz, 256kB L2, 2GB 1.78GHz 128-bit, PCIe 3.00 x16)

Graphics Processor
CUDA GP Processor : NVIDIA GeForce GT 740 (384SP 2C 992MHz, 256kB L2, 2GB 1.78GHz 128-bit)
OpenCL GP Processor : NVIDIA GeForce GT 740 (384SP 2C 992MHz, 32kB L2, 2GB 1.78GHz 128-bit)
Compute Shader Processor : NVIDIA GeForce GT 740 (384SP 2C 992MHz, 256kB L2, 2GB 1.78GHz 128-bit)
OpenGL Processor : GeForce GT 740/PCIe/SSE2 (2GB)

Storage Devices
PNY CS1311 240GB SSD (240GB, SATA600, 2.5", SSD) : 224GB (F:) (G:)
Seagate ST1000DM003-1ER162 (1TB, SATA600, 3.5", 7200rpm) : 932GB (Z:)
WDC WD1001FALS-00J7B1 (1TB, SATA300, 3.5", 7200rpm, 32MB Cache) : 932GB (E:)
Crucial_CT240M500SSD1 (240GB, SATA600, 2.5", SSD, SED) : 224GB (C:)
TOSHIBA MQ01UBD100 (1TB, USB2/SATA300, 2.5", 5400rpm, 8MB Cache) : 932GB (J:)
msi DVD-RW DH24AS (29.1MB, SATA, DVD+-RW, CD-RW, 2MB Cache) : 28MB (D:)
DiscSoftVirtual (Virtual) : N/A (N:)

Logical Storage Devices
System Reserved (F:) : 100MB (NTFS, 4kB) @ PNY CS1311 240GB SSD (240GB, SATA600, 2.5", SSD)
New Rec Drive (Z:) : 932GB (NTFS, 4kB) @ Seagate ST1000DM003-1ER162 (1TB, SATA600, 3.5", 7200rpm)
WRECDRIVE (E:) : 931GB (NTFS, 4kB) @ WDC WD1001FALS-00J7B1 (1TB, SATA300, 3.5", 7200rpm, 32MB Cache)
System Reserved : 100MB (NTFS, 4kB) @ Crucial_CT240M500SSD1 (240GB, SATA600, 2.5", SSD, SED)
TOSHIBA EXT (J:) : 931GB (NTFS, 4kB) @ TOSHIBA MQ01UBD100 (1TB, USB2/SATA300, 2.5", 5400rpm, 8MB Cache)
SSD Recording Drive (G:) : 223GB (NTFS, 4kB) @ PNY CS1311 240GB SSD (240GB, SATA600, 2.5", SSD)
Hard Disk (C:) : 223GB (NTFS, 4kB) @ Crucial_CT240M500SSD1 (240GB, SATA600, 2.5", SSD, SED)
Audio CD (D:) : N/A (CDFS, 2kB, Read-Only) @ msi DVD-RW DH24AS (29.1MB, SATA, DVD+-RW, CD-RW, 2MB Cache)
Optical Drive (N:) : N/A @ DiscSoftVirtual (Virtual)

Peripherals
LPC Hub Controller 1 : Gigabyte Sunrise Point-H LPC Controller
LPC Legacy Controller 1 : T2 86-28
Audio Device : Gigabyte Sunrise Point-H HD Audio
Audio Codec : Realtek Semi 0900
Audio Device : PNY GK107 HDMI Audio Controller
Audio Codec : nVidia GeForce 6800 LE [NV40.2]
Serial Port(s) : 1
Disk Controller : Gigabyte Sunrise Point-H SATA controller [AHCI mode]
Disk Controller : Gigabyte Sunrise Point-H PMC
Disk Controller : ASMedia Technology Inc. Asmedia 106x SATA Controller
USB Controller 1 : Gigabyte Sunrise Point-H USB 3.0 xHCI Controller
USB Controller 2 : 8738 DSL6540 USB 3.1 Controller [Alpine Ridge]
SMBus/i2c Controller 1 : Intel ICH SMBus

Printers and Faxes
Printer : Microsoft XPS Document Writer (600x600, Colour)
Fax : Microsoft Shared Fax Driver (200x200)

Network Services
Network Adapter : Intel(R) I211 Gigabit Network Connection (Ethernet, 1Gbps)
Network Adapter : Intel(R) Ethernet Connection (2) I219-V (Ethernet)

Operating System
Windows System : Microsoft Windows 7 Ultimate 6.01.7601 (Service Pack 1)
Platform Compliance : x64

[Chief Technician]

I have witnessed (heard) this with HDX on OS X. It is more likely to happen if you have a track in BOTH record AND input monitor while recording. The probability of this occurring should be less, but not zero, if you are using Pro Tools v12.6.

Please open a support case with Avid. The only hope they have of solving this problem is if customers keep reporting it when it happens and providing Avid with data related to the occurrence.

[stanonbass]

Ok so this is a known issue? I will open a case.

It's really discouraging. I just said screw it and cancelled two sessions. Spent all day trouble shooting. Still couldn't get it to stop doing it.