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Old 11-16-2010, 06:01 AM
nextar nextar is offline
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Join Date: Nov 2010
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Default Transfer of Ownership

Hi. I just bought a Mbox 2 Pro from a person I know and last friday I send to Avid the communication for Transfer of Ownership; I opened a case in the support section and I made exactly what's required here : http://www.avid.com/US/support/transfer/audio.

It's tuesday and I still haven't received anything by Avid, and I tried to find something about the hardware I purchased in 'Your products' page in 'account.avid.com', but nothing's there.

Please, somebody can tell me what shall I do now? What's the average time of Transfer of Ownership's processing? Will I receive some email from Avid, and (most important) where will I find something on Avid's account site about the hardware I just bought?

Thanks !
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Old 11-16-2010, 09:19 AM
KrisHeinold KrisHeinold is offline
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Default Re: Transfer of Ownership

I had filed a support question last week and they just got back to me. The apologized for the long response time and said they had a lot of emails about pro tools 9. Just give it some time
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Old 11-16-2010, 12:05 PM
nextar nextar is offline
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Default Re: Transfer of Ownership

Thank you KrisHeinold ! I can imagine, thousands of PT9 questions ...
I think I can wait some more day
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