iLok moving license question

[iTwang]

Hi,

I'm not sure which forum I should post in so here's a second post on the same subject. I've just installed the Instrument Expansion Pack a couple of days ago, but I have some problems - I've contacted Avid Support and included my CAC-code but have yet to receive any answer.

So my question here is (and I'm still within the seven day grace period); can I move my license for the Instrument Expansion Pack back to the account - i.e. not to another iLok?

[HD2]

Originally Posted by iTwang

So my question here is (and I'm still within the seven day grace period); can I move my license for the Instrument Expansion Pack back to the account - i.e. not to another iLok?

Back to what account?

[iTwang]

Hi,


The iLok account.

[HD2]

You should contact ilok directly.