-9060 Error on Destructive Record

[tj_davies]

Sorry if this has been discussed before.

When using Destructive Record, I get the following error:

"DAE error -9060 was encountered"

I have trashed the database and preferences. Pro Tools 7.4cs2

I can recreate it 100%.

• Open New Session
• Create 2 stereo audio tracks
• Route Audio 1 to Audio 2 via a bus
• Record Enable Audio 2
• Record 2 seconds silence
• Make a new selection: starting at second 1, ending second 3 - so the selection exceeds the prior recording
• Record in Destructive Record Mode
• It will start recording, but the error messsage appears at some point during recording, and stops the transport
• Save, close & reopen the session
• Record Enable Audio 2
• Record in Destructive Record Mode
• It records fine without an error message
• Record Disable Audio 2
• Record Enable Audio 2
• Record in Destructive Record Mode
• Again, it will start recording, but the error messsage appears at some point during recording, and stops the transport

It also creates a nasty crack in the recording. Could someone confirm, that this happens on their system as well. I've set my pre and post-roll to 1 second each. Input mode doesn't make a difference.

Thanks for your help.
Timothy

[DigiTechSupt]

I cannot reproduce this with the steps you've given - I can record over the previous selection without an error every time.

Have you tried recording to a different drive? Are there any virus protection or other background apps running?

[tj_davies]

Thanks for your reply.

Different drive has the same result, unfortunately.
No other applications are running in the background.

I can record over the previous selection without an error every time.

Recording over or inside the file is no problem, the error message comes, when you record over and exceeding the original file length.

Eg my file starts at TC 10:00:00:00 and is 2 seconds long.
If I now record (in destructive mode) starting at 10:00:01:00 for 3 seconds, the error message will appear.
Sometimes the message comes while in post-roll, so the recording is finished, but still there is a crack in the recording.

PT 7.4cs2
Session is in 48kHz, 24 bit, aif
Mac Os X Version 10.4.11

Thanks for your help,
Timothy

[DigiTechSupt]

Recording over or inside the file is no problem, the error message comes, when you record over and exceeding the original file length.

I'm definitely recording past the end of the original region, exactly to your specifications. In fact, I've tried it a number of different ways, but I'm still unable to reproduce the problem.

Did this just start happening or did something change on your system between when it was working and when you started seeing the errors?

Does this happen on more than one system, or is it only on this system that you're seeing the problem?

[tj_davies]

I'm definitely recording past the end of the original region, exactly to your specifications. In fact, I've tried it a number of different ways, but I'm still unable to reproduce the problem.

Did this just start happening or did something change on your system between when it was working and when you started seeing the errors?

Does this happen on more than one system, or is it only on this system that you're seeing the problem?

Not sure when this started happening, but this used to work. So I assume with the last cs update. I don't use Destructive Record that often, and when, I generally use it within a file, which still works perfectly.

It does happen on both our systems. We've changed all sorts of settings in the playback engine, tried different session settings (44.1kHz, 16 bit), ADC on and off - but the error message remains the same.

It is 100% reproducable, even with one mono track recording silence (without routing inside Pro Tools).

We'll keep on trying. Maybe removing all plug ins will work.
Timothy

[DigiTechSupt]

I stopped in to see if you had any other clues that may help us narrow down the problem

Can anyone else who may be reading this reproduce the problem? I'm wondering if it's only you (unlikely that it may be that you'd have it on 2 systems simultaneously), or if others are experiencing this as well..

[tj_davies]

We've narrowed it down.

The problem is that our sessions use aif.

With wav(bwf) we can record in destructive record without any errors.

Thanks for your help,
Timothy

[tj_davies]

Digi,

can you confirm that this is the case on your system as well?

Thanks,
Timothy

[DigiTechSupt]

That was it - I've been able to reproduce and we'll get this logged and looked at.

[tj_davies]

Thanks Digi.

We've changed our templates to BWF(.WAV) now.

Best regards,
Timothy