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#1
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Pro Tools 12 Missing CODEC
Hello,
I recently purchased Pro Tools 12 on Windows 10, and as soon as I import a video, an error message pops up saying " "Unable to link to file "<file name>" due to either a missing CODEC or the file may be unsupported" Video Engine is installed, and Codecs LE are installed. However, when I double check the Application Manager, the Codecs LE gives the "install" option. Even when I re-install by pressing the button, it goes right back to "install". Could this have something to do with it? The video files I am importing are standard .mp4 and .mov files that do not have several Codecs that could interfere with Pro Tools importing procedure. Anyone have experience with this issue? Thanks, Wynnsong |
#2
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Re: Pro Tools 12 Missing CODEC
I had missing codecs too. I just bought a little program called VicConvert for $8 that seems to fix this easily. But I'm on a mac. Must be something similar for Windows...
http://www.reggieashworth.com/vidconvert Steve
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Steve Shepherd Extreme Mixing |
#3
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Re: Pro Tools 12 Missing CODEC
Have you got Quicktime installed?
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Dell Precision 490 Workstation, dual 4 core 5355 Xeon, 16gb Samsung DDR2 ECC Ram - Windows 7 Ultimate - Nvidia GTX 650 - 3 x Internal WD Blacks - PT 2018.3 - Digi 002R - Original Mackie HUI - 3 screens - JBL Monitoring. Dell XPS 8700 i7-4790 - 24gb RAM - Windows 10 - Nvidia GTX 1060 6GB with Studio driver 546.01 - 2 x Internal Samsung 860 EVO SSDs, and MSATA card - Davinci Resolve Studio 18.6.4 - 3 screens - Blackmagic Speed Editor - MK1 Presonus Faderport - Canon C100 mk2 - Atomos Ninja 2 - Zoom H2n |
#4
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Re: Pro Tools 12 Missing CODEC
Yes. But I can't find my license for Quicktime Pro 7. This little app seems better and faster than quicktime ever was!
Steve
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Steve Shepherd Extreme Mixing |
#5
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Re: Pro Tools 12 Missing CODEC
Quote:
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Sign up for all things....AWESOME! Kris May the music move you |
#6
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Re: Pro Tools 12 Missing CODEC
Has this been solved? I'm having the same issue.. Also on Windows 10 trying to import .mp4 and .mov files not using multiple codecs. Getting the same error message as wynnsong.
Application Manager is telling me Codecs LE is installed but looking in Program Files (x86) --> Avid --> Avid Codecs LE it is EMPTY. I've tried uninstalling and re-installing Codecs LE but it did nothing. I have quicktime installed but only installed it after installing Pro Tools 12. I read somewhere that this can cause problems. Any ideas? |
#7
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Re: Pro Tools 12 Missing CODEC
Same problem.
OF COURSE, the video engine is enabled. Tried dv25 mov , h264 mov but to no avail. The only temporary solution is to create gigantic DNxHD files. Yes, quicktime is installed (7.7.9) Yes, it was installed before Pro Tools was installed. Any non generic answers, anyone? |
#8
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Re: Pro Tools 12 Missing CODEC
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Are you able to try ProRes? I use Compressor to make ProRes copies when I receive h264 files. Sometimes you may have the codec installed, but ProTools has a brain seizure and reports that you have an unsupported file even though you do. Nice job, Avid. E>
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Neotech Concepts http://www.imdb.com/name/nm0235036/ ! sonic gymnastics for the illusionary arts ! 2022 Mac Studio Max 64GB / 1TB, macOSX 13.6.6, 2019 i9 MacBook Pro (15,3), macOSX 14.4.1, PT Ulti 2024.3.0, DAR 5.1, MDA Creator1.5, Rx10 Advanced, Ozone 10 Advanced, Kontakt 7, Soundminer v6.1Pro, Spanner 4, PaulXStretch, EuControl 2023.11.0, Avid Control 2023.11.0, Avid S1, iPad Pros 12.9" gen 3 & gen 4, Apollo 8 Duo, UAD-2 Satellite Quad, Glyph 2TB tb3 NVMe SSD, x2 Glyph 2TB SSDs, x1 Glyph 4TB SSD, OWC tb3 Dock, OWC Thunderbay 8 62TB Last edited by Ed Douglas; 12-28-2016 at 11:03 AM. |
#9
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Re: Pro Tools 12 Missing CODEC
Let me chime in here.
When I drag a video into a brand new latest Pro tools 12 install on a brand new clean installed win10 pro 8 core PC with RME interface, Pro Tools freezes up for about 20 seconds. After that, I get the import options and press OK. Then Pro Tools freezes for another 30 seconds. Then I get an error message "unable to link [blah blah] due to either a missing CODEC or the file may be unsupported". Alternatively, nothing happens on import. No video, no message, just back to Pro Tools. This is just random. When I choose file > import, the same thing happens. With the alternative scenario beeing that I'm left with the import screen after a 20-30 second freeze up. No message, nothing. The video's play fine in Quicktime and are used in my current Win7 PT10 setup. Codecs LE (whatever that's supposed to mean) is installed. Forum search only reveals identical problems with no solution. AMA plugins? Really? Just make the video work before starting to brag about: "A revolutionary plug-in architecture that greatly accelerates your file-based video workflows." OMG LOL UPDATE: The problem seems codec related. As in PT10, any codec other than Avid's own STILL seems to have playback and/or import issues. I have no idea what benefit the new 'video engine' is supposed to have, as it only seems to introduce more problems and a more complex workflow. Looking at Adobe premiere for example, that can even edit raw DVD *.vob files, one starts wondering why Pro Tools can't even import and play a simple H264 file properly. So still, after all these years you're bound to converting the videos to Avid codec (that only Avid uses) to minimize problems. But finally full screen! Hurray! Last edited by mdb; 05-05-2017 at 10:26 AM. Reason: update |
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