Urgent Help Please

[Barry Johns]

I just bought an HD3 from a repuaptable individual seller. It arrived today.

I installed the core card in slot 2, next to video card, accel 1 in slot 3, and accel 2 in slot 4. I connected flex cable 1 to port b of core card to port a of 1st accel card, I installed flex cable 2 to port b of 1st accel card to port a of 2nd accel card.

I used an anti static wristband for all.

Digi test does not recognize any of the cards.

Audio midi does not show anything

Protools HD10 does not see the cards.

I have reseated numerous times.

I have tried to install just the core card, no avail

Reinstalled the drivers and repeated all above to no avail

I have a macpro 1.1

I had a core card working in this machine yesterday no issues, then pulled it and shipped to a new buyer.

What else can I do, I desperately want this HD3 to work and not return to the seller.

OSX 10.7.5

Digitest does not see any of the cards, nor does OSX About a This Mac under PCI

what are the odds neither the computer and digi test does not see any of the HD Cards. What are the odds they all are bad?

[DetroitT]

1st -Reset Pram? (Old Pcie stuff)

2nd-Cocktail or Onyx to rotate cache's?

Sorry I don't remember exactly but there were some MP versions where the Core was seated farthest from the video card (top Core , next A1, Accel2 next to Video.

Starting Starting flex Core car B port is correct.

Good luck. I hope it works after the Pram.
T

[Barry Johns]

Originally Posted by DetroitT

1st -Reset Pram? (Old Pcie stuff)

2nd-Cocktail or Onyx to rotate cache's?

Sorry I don't remember exactly but there were some MP versions where the Core was seated farthest from the video card (top Core , next A1, Accel2 next to Video.

Starting Starting flex Core car B port is correct.

Good luck. I hope it works after the Pram.
T

What is this?

2nd-Cocktail or Onyx to rotate cache's

[Craig F]

check the back edge of the cards there is a resistor that can get knocked off (R35 I think) rendering the card(s) dead

did try reinstalling the HD driver

[Barry Johns]

After hours of panic. I simply uninstalled PTHD 10 and the reinstalled, and BAM, everything worked. This is the first time I have ever experienced this in years of TDM. Hope it helps someone else down the road.

[Craig F]

did you maybe check the HDX instead of the HD-TDM the first time

glad to here it's working

[DetroitT]

What is this?

2nd-Cocktail or Onyx to rotate cache's

referring to 3rd party utilities for mac maintenance.

Glad your up and running.

[the dude]

I service these cards if you want or are interested in getting them fixed
please use the contact info below

Reasonable rates and fast turn around

I fix this same problem daily

[Barry Johns]

Originally Posted by Craig F

did you maybe check the HDX instead of the HD-TDM the first time

glad to here it's working

To be clear for future readers, I did not select HDX, I checked TDM which is the correct option.

This was a very strange but happy ending.

[Barry Johns]

Also, in case anyone is wondering, why did I buy an HD3 when I already had an HD2, why not just buy another Accel card?

None if my previous HD cards were registered to me, bought them without a transfer of ownership option. The HD3 came with a transfer of ownership and is now registered in my name making them eligible for future upgrades!