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Open letter to AIR Music Technology Customer Support
Hi!
I have mailed you many times now and I'm really tired of the fact that you dont respond. Since I got Production Toolkit containing Hybrid and its registered on my name, with the email registered at Avid, it entitles me to the free upgrade of Hybrid for Pro Tools 11 according to Avid support. I've been working with sales for 20 years now and this is really crap from your side. Please respond to my emails! Regards Tommy Falkenstam |
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Re: Open letter to AIR Music Technology Customer Support
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Re: Open letter to AIR Music Technology Customer Support
Of course !!! I tried sending emails to them aswell.
I should have a promo code according to Avid... The said free upgrade and that's wrong but a nice upgrade price. |
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Re: Open letter to AIR Music Technology Customer Support
Quote:
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Re: Open letter to AIR Music Technology Customer Support
Leave reviews of this product on retailer websites like sweetwater, musicians friend, Sam ash, guitar center. They will be forced to look into the issue if people leave bad reviews. It will cost them sales if this issue isn't fixed.
AIR needs to make this right.
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2012 Macbook Pro (Non retina) 2.66GHZ Quad Core OSX Sierra, 16GB RAM, 2x 1TB HGST Hard Drives, OWC Thunderbay 2 with 4X 4TB WD Black drives. 2012 Mac Mini late 2012 with same specs as above. *Avid S3, Avid Dock, RME UCX, Eleven Rack, Pro Tools HD 2018, Waves Diamond/SSL, AIEP2, Komplete Ultimate 9, Ableton 10 Suite, Logic Pro X 10.4, Reason 9, Ilok 2, Maschine Studio, MPC Live, Toraiz SP16, Push 2, MPD 232, MPK249. DJ setup Urei 1620, ARS 3500 xover, Rane MP2015 2X Denon SC 5000, RMX 1000 |
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