Midi Controller not working

[davgrn]

I can't get my axiom 25 to control the midi in PT 11 it used to work in 10.3.7 but this is the first time I've hooked it up since upgrading to 11

I hardly ever use it but it would be nice to get it working.

any help is greatly appreciated

Thanks,


Here is computer spec and I included a USB report that shows it as connected

SiSoftware Sandra

ID
Host Name : Timer
Workgroup : WORKGROUP

Computer
Model : HP ENVY m6 Notebook PC 103C_5335KV G=N L=CON B=HP S=PAV
Serial Number : CND30*****
Chassis : HP Notebook
Mainboard : HP 18A4
Serial Number : PDJVNB2*******
BIOS : Insyde F.25 01/21/2013
Intel vPro : 8.01.00.1248
Total Memory : 7.9GB DDR3 SO-DIMM

Processors
Processor : Intel(R) Core(TM) i5-3230M CPU @ 2.60GHz (2C 4T 3.2GHz, 3.2GHz IMC, 2x 256kB L2, 3MB L3)
Socket/Slot : FC PGA988

Chipset
Memory Controller : HP Core (Ivy Bridge) Mobile DRAM Controller 100MHz, 2x 4GB DDR3 SO-DIMM 1.6GHz 128-bit, Integrated Graphics

Memory Module(s)
Memory Module : A-Data AM1U16BC4P2-B19H 4GB DDR3 SO-DIMM PC3-12800S DDR3-1600 (11-11-11-29 5-40-13-6)
Memory Module : A-Data AM1U16BC4P2-B19H 4GB DDR3 SO-DIMM PC3-12800S DDR3-1600 (11-11-11-29 5-40-13-6)

Video System
Monitor/Panel : CMN Generic PnP Monitor (1600x1200, 15.3")
Video Adapter : Intel(R) HD Graphics 4000 (16CU 128SP SM5.0 350MHz/1.1GHz, 32MB DDR3 1.6GHz 128-bit, Integrated Graphics)

Graphics Processor
OpenCL GP Processor : Intel(R) HD Graphics 4000 (128SP 16C 350MHz/1.1GHz, 1.8GB DDR3 1.6GHz 128-bit, Integrated Graphics)
Compute Shader Processor : Intel(R) HD Graphics 4000 (128SP 16C 350MHz/1.1GHz, 64MB DDR3 1.6GHz 128-bit, Integrated Graphics)

Storage Devices
Hitachi HTS547575A9E384 (750.2GB, SATA300, 2.5", 5400rpm, 8MB Cache) : 699GB (C:) (D:)
hp CDDVDW SU-208BB (SATA150, DVD+-RW, CD-RW) : N/A (E:)

Logical Storage Devices
Hard Disk (C:) : 672GB (NTFS) @ Hitachi HTS547575A9E384 (750.2GB, SATA300, 2.5", 5400rpm, 8MB Cache)
RECOVERY (D:) : 26GB (NTFS) @ Hitachi HTS547575A9E384 (750.2GB, SATA300, 2.5", 5400rpm, 8MB Cache)
WINRE : 400MB (NTFS)
Hard Disk : 350MB (NTFS)
Optical Drive (E:) : N/A @ hp CDDVDW SU-208BB (SATA150, DVD+-RW, CD-RW)

Peripherals
LPC Hub Controller 1 : HP Panther Point LPC Controller
Audio Device : HP Panther Point High Definition Audio Controller
Audio Codec : Integrated Device Tech 76E0
Disk Controller : HP Mobile SATA RAID Controller
USB Controller 1 : HP Panther Point USB xHCI Host Controller
USB Controller 2 : HP Panther Point USB Enhanced Host Controller #2
USB Controller 3 : HP Panther Point USB Enhanced Host Controller #1
SMBus/i2c Controller 1 : Intel ICH SMBus

Printers and Faxes
Printer : Microsoft XPS Document Writer v4 (600x600, Colour)
Printer : HP ePrint (600x600, Parallel, Colour)
Fax : Microsoft Shared Fax Driver (200x200)

Network Services
Network Adapter : Realtek PCIe GBE Family Controller (Ethernet)
Wireless Adapter : Ralink RT5390R 802.11bgn Wi-Fi Adapter (802.11n (HT), AES-CCMP, 65Mbps)

Power Management
Battery No 1 : 13-14 MO06062 58.53Wh/4.64Ah

Operating System
Windows System : Microsoft Windows 8.1 Home 6.03.9600
Platform Compliance : x64

Windows Experience Index
Current System : 5.8

This is the proof that it is hooked to the computer

SiSoftware Sandra

General Information
Controller : USB xHCI Compliant Host Controller

Root Hub
Compound Device : No
Hub Is Bus Powered : No
Power Switching : Gang-switched
Over-current Protection : Global
No. Ports : 8

Root Hub: USB Port 1
Status : Device Connected
Manufacturer : iLok
Device Connected : iLok
Device ID : VEN_088E, DEV_5036, PRT_FF
Device Version : 0.20
Serial : A18AA22A_40080E57
USB Version : 2.00
Speed : Full (12Mbps)
Configuration Settings : 1
Open Pipes : 2
Transfer Type : Bulk
Data Packet Size : 64bytes

Root Hub: USB Port 2
Status : Device Connected
Manufacturer : M-Audio
Device Connected : Axiom 25
Device ID : VEN_0763, DEV_202C, PRT_00
Device Version : 1.26
USB Version : 1.00
Speed : Full (12Mbps)
Configuration Settings : 1
Open Pipes : 2
Transfer Type : Bulk
Data Packet Size : 64bytes

Root Hub: USB Port 3
Status : Device Connected
Manufacturer : Focusrite
Device Connected : Scarlett 8i6 USB
Device ID : VEN_1235, DEV_8002, PRT_01
Device Version : 1.55
Latest Firmware : 2.4A
Serial : 00008BC0
USB Version : 2.00
Speed : High (480Mbps)
Configuration Settings : 2
Open Pipes : 3
Transfer Type : Interrupt
Data Packet Size : 64bytes

Root Hub: USB Port 4
Status : Empty

Root Hub: USB Port 5
Status : Empty

Root Hub: USB Port 6
Status : Empty

Root Hub: USB Port 7
Status : Empty

Root Hub: USB Port 8
Status : Empty

Performance Enhancing Tips
Tip 1803 : Disk firmware update available. To update, visit the manufacturer's website.
Tip 2 : Double-click tip or press Enter while a tip is selected for more information about the tip.

[albee1952]

Have you gone(in Pro Tools) to Setup>Midi>Midi Studio and created an "instrument"(the Axiom) and selected the input port. This would likely would be something like "Axiom USB(Emulated)" Wish I could be more precise, but i don't have an Axiom, BUT, my midi controllers all work fine, once they are setup as described above

[davgrn]

I have not tried that because in previous versions I never had to. do you happen to know what send receive channels should be activated? are they active when they are blue or when they are grey