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Old 12-13-2014, 06:12 PM
Barry Johns Barry Johns is offline
Join Date: Dec 2002
Location: Orlando, FL
Posts: 3,567
Default ProControl Fader Randomky Looses Connection 2 PT

One of the faders on my main PC unit occasionally looses its connection to protools. All other buttons/controls on that channel works. No have to turn the PC off and then back on again to get the fader to move the DAW FADER in PT.

Any suggestions?
HD Native Pcie, PTHD 11, PT12 Vanilla, Omni, Lynx Aurora 16, 192 I/O (16 in/8 out), 24 Fader D-Command, lots of preamps and compressors.

MacPro 5.1 (12) Core (2009 MacPro 8 Core Upgraded to a 12 Core MacPro), 56 Gig Ram, SSD System & 3 - 2TB Drives, OSX 10.9.5, Windows 10 Via Bootcamp
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Old 12-16-2014, 03:23 PM
Delta Music Belgium's Avatar
Delta Music Belgium Delta Music Belgium is offline
Join Date: Oct 1999
Location: Sint-Truiden, Belgium, Europe
Posts: 577
Default Re: ProControl Fader Randomky Looses Connection 2 PT

Hi Barry,

I would advice to open the unit, disconnect the ribbon cable between the fader and the IC-board, clean contacts and reconnect it.

Another tip is to disconnect all 8 faders, remove the ribbon cables and reconnect the cables, but make sure you don't use the same cable for the same fader (use the cable from fader 1 for fader 2, the cable from fader 2 for fader 3, etc.). In this way each fader gets a 'new' cable with 'new' contacts (meaning all pins and busses connect in a new way, lowering the risk for bad contacts)
Marc Schellekens
Delta Music Belgium - Pro Tools | HDX Studio

Pro Tools | HDX system:
Mac Pro (Mid 2012) 3.33 GHz 6-core - 32 GB RAM - OS X 10.14.6 - Magma EB7 - PT HDX3 - PT Ultimate - HD I/O 16x16 - HD I/O 16x16 Digital - 192 I/O - 192D I/O (x3) - SYNC HD I/O - Apogee Big Ben - Rosetta 200 - Avid S3 + Slate RAVEN MTi2 (x2) in a RAVEN CORE Station + 2 RAVEN CORE Station Sidecars - Almost all available AAX-DSP plug-ins
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Old 12-25-2014, 12:31 PM
blackmacdaddy blackmacdaddy is offline
Join Date: Sep 2002
Location: NW Ohio
Posts: 421
Default Re: ProControl Fader Randomky Looses Connection 2 PT

Originally Posted by Barry Johns View Post

Any suggestions?
DMB's suggestions are great.

But, you could also just hit utility button > Test > Faders > Recal (press 1 - 3 times, YMMV)

Esc and you're out. No need to power cycle and more graceful. If it happens in front of a client just say: "Hey, a sleepy fader" and 10 seconds later it is back online.

Hope it helps, all the Best
It's only R'n'R but I like it.
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