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Pro Tools HD 10 Crashing and Freezing Entire Mac
So I am running PT HD 10.3.4 and OSX 10.8.3 with Lynx Converters and an HD2 system.
Things run smoothly usually but every few days Pro Tools will crash and upon restarting the program the entire Mac freezes. This is a brand new Mac Pro with 12 Cores. I did a clean install with just Pro Tools and Plugins. No real 3rd party software at all. All of my permission repairs come back clean with no errors. This is the error that comes up. It happens in the middle of doing something like adjusting a plugin. I can't have this happening with clients in the studio! It's very unprofessional. Here's the log that popped up after the crash. It's long sorry. If anyone can make any sense of this, I would love a solution.... This is an apple error. I imagine the Pro Tools error log is in a different place? Interval Since Last Panic Report: 14129 sec Panics Since Last Report: 1 Anonymous UUID: C4B0B325-6C71-D9F2-D9F6-2B6EC99CED26 Anonymous UUID: C4B0B325-6C71-D9F2-D9F6-2B6EC99CED26 Tue Jun 18 19:03:20 2013 Panic(CPU 0): NMIPI for spinlock acquisition timeout, spinlock: 0xffffff806e29e3c8, spinlock owner: 0xffffff806f2953a8, current_thread: 0xffffff806f2953a8, spinlock_owner_cpu: 0x0 RAX: 0xffffff83ba3e6020, RBX: 0xffffff806b34b000, RCX: 0x00000000ffffffff, RDX: 0x000000000000001f RSP: 0xffffff83aa79fde0, RBP: 0xffffff83aa79fe70, RSI: 0xffffff806b34a300, RDI: 0xffffff806b34b000 R8: 0xffffff7faf37c050, R9: 0x00000000270b012e, R10: 0xffffff83ba4ebc20, R11: 0x0000000000000246 R12: 0x0000000000000000, R13: 0x0000000000000000, R14: 0x0000000000000000, R15: 0x0000000000001000 RFL: 0x0000000000000083, RIP: 0xffffff7fae04c131, CS: 0x0000000000000008, SS: 0x0000000000000010 Backtrace (CPU 0), Frame : Return Address 0xffffff83aa79fc60 : 0xffffff802d6be3d1 0xffffff83aa79fc90 : 0xffffff802d6b7c83 0xffffff83aa79fce0 : 0xffffff802d6ce4ab 0xffffff83aa79fe70 : 0xffffff7fae04c0ec 0xffffff83aa79fe90 : 0xffffff802da4ab12 0xffffff83aa79fed0 : 0xffffff802da614ca 0xffffff83aa79ff10 : 0xffffff7faf37bb21 0xffffff83aa79ff50 : 0xffffff7faf3acead 0xffffff83aa79ff60 : 0xffffff7faf3b450b 0xffffff83aa79ff80 : 0xffffff802d6b7c8f 0xffffff83aa79ffd0 : 0xffffff802d6ce338 0xffffff83ba4ebcd0 : 0xffffff802d62cc79 0xffffff83ba4ebd40 : 0xffffff802d9b9d7b 0xffffff83ba4ebf00 : 0xffffff802d9ba62e 0xffffff83ba4ebf50 : 0xffffff802d9e16aa 0xffffff83ba4ebfb0 : 0xffffff802d6ce9c3 Kernel Extensions in backtrace: com.apple.driver.AppleACPIPlatform(1.7)[D49DC2E0-97DF-32E6-A8ED-7A12EF1AA51B]@0xffffff7faf3a6000->0xffffff7faf3fdfff dependency: com.apple.iokit.IOACPIFamily(1.4)[A35915E8-C1B0-3C0F-81DF-5515BC9002FC]@0xffffff7fae1c9000 dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffffff7fadc6d000 com.apple.driver.AppleAPIC(1.6)[AA4A4B91-7AFD-3244-B6DA-AFA4ABB1B33C]@0xffffff7faf37a000->0xffffff7faf37cfff com.apple.driver.AppleUSBEHCI(5.5)[B652E198-961C-3B49-83DA-59F47E4A7EE5]@0xffffff7fae048000->0xffffff7fae05ffff dependency: com.apple.iokit.IOUSBFamily(5.6.0)[065077C5-A49E-3C52-BDC0-60169E293563]@0xffffff7fadeb6000 dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffffff7fadc6d000 Kernel Extensions in backtrace: com.apple.driver.AppleUSBEHCI(5.5)[B652E198-961C-3B49-83DA-59F47E4A7EE5]@0xffffff7fae048000->0xffffff7fae05ffff dependency: com.apple.iokit.IOUSBFamily(5.6.0)[065077C5-A49E-3C52-BDC0-60169E293563]@0xffffff7fadeb6000 dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffffff7fadc6d000 BSD process name corresponding to current thread: ReportCrash Mac OS version: 12E55 Kernel version: Darwin Kernel Version 12.4.0: Wed May 1 17:57:12 PDT 2013; root:xnu-2050.24.15~1/RELEASE_X86_64 Kernel UUID: 896CB1E3-AB79-3DF1-B595-549DFFDF3D36 Kernel slide: 0x000000002d400000 Kernel text base: 0xffffff802d600000 System model name: MacPro5,1 (Mac-F221BEC8) System uptime in nanoseconds: 10036670645908 last loaded kext at 248181926855: com.apple.filesystems.msdosfs 1.8.1 (addr 0xffffff7faf93c000, size 65536) last unloaded kext at 308371275312: com.apple.filesystems.msdosfs 1.8.1 (addr 0xffffff7faf93c000, size 57344) loaded kexts: com.paceap.kext.pacesupport.snowleopard 5.9.1 com.uaudio.driver.UAFWAudio 4.1.1 16344 com.uaudio.driver.UAD2System 7.0.0 com.digidesign.iokit.DigiDal 10.3.4f181 com.apple.driver.AudioAUUC 1.60 com.apple.driver.AppleHWSensor 1.9.5d0 com.apple.filesystems.autofs 3.0 com.apple.iokit.IOBluetoothSerialManager 4.1.4f2 com.apple.driver.AppleTyMCEDriver 1.0.2d2 com.apple.driver.AGPM 100.12.87 com.apple.driver.AppleMikeyHIDDriver 122 com.apple.driver.AppleUpstreamUserClient 3.5.10 com.apple.driver.AppleMCCSControl 1.1.11 com.apple.driver.AppleUSBDisplays 357 com.apple.kext.AMDFramebuffer 8.1.2 com.apple.driver.AppleHDA 2.3.7fc4 com.apple.driver.AppleMikeyDriver 2.3.7fc4 com.apple.iokit.IOUserEthernet 1.0.0d1 com.apple.iokit.BroadcomBluetoothHCIControllerUSBT ransport 4.1.4f2 com.apple.AMDRadeonAccelerator 1.0.8 com.apple.Dont_Steal_Mac_OS_X 7.0.0 com.apple.driver.AppleLPC 1.6.0 com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0 com.apple.driver.ApplePolicyControl 3.4.5 com.apple.driver.XsanFilter 404 com.apple.iokit.IOAHCIBlockStorage 2.3.1 com.apple.iokit.SCSITaskUserClient 3.5.5 com.apple.driver.AppleFWOHCI 4.9.6 com.apple.driver.AppleUSBHub 5.5.5 com.apple.driver.Intel82574L 2.3.0b5 com.apple.driver.AirPort.Brcm4331 615.20.17 com.apple.AppleFSCompression.AppleFSCompressionTyp eDataless 1.0.0d1 com.apple.AppleFSCompression.AppleFSCompressionTyp eZlib 1.0.0d1 com.apple.BootCache 34 com.apple.driver.AppleAHCIPort 2.5.2 com.apple.driver.AppleUSBEHCI 5.5.0 com.apple.driver.AppleUSBUHCI 5.2.5 com.apple.driver.AppleEFINVRAM 1.7 com.apple.driver.AppleRTC 1.5 com.apple.driver.AppleHPET 1.8 com.apple.driver.AppleACPIButtons 1.7 com.apple.driver.AppleSMBIOS 1.9 com.apple.driver.AppleACPIEC 1.7 com.apple.driver.AppleAPIC 1.6 com.apple.driver.AppleIntelCPUPowerManagementClien t 196.0.0 com.apple.nke.applicationfirewall 4.0.39 com.apple.security.quarantine 2.1 com.apple.driver.AppleIntelCPUPowerManagement 196.0.0 com.apple.kext.triggers 1.0 com.apple.iokit.IOSerialFamily 10.0.6 com.apple.driver.DspFuncLib 2.3.7fc4 com.apple.iokit.IOAudioFamily 1.8.9fc11 com.apple.kext.OSvKernDSPLib 1.6 com.apple.driver.AppleSMBusController 1.0.11d0 com.apple.iokit.AppleBluetoothHCIControllerUSBTran sport 4.1.4f2 com.apple.iokit.IOAcceleratorFamily 74.5.1 com.apple.iokit.IOSurface 86.0.4 com.apple.iokit.IOBluetoothFamily 4.1.4f2 com.apple.driver.AppleHDAController 2.3.7fc4 com.apple.iokit.IOHDAFamily 2.3.7fc4 com.apple.driver.AppleSMBusPCI 1.0.11d0 com.apple.iokit.IOFireWireIP 2.2.5 com.apple.kext.AMD5000Controller 8.1.2 com.apple.kext.AMDSupport 8.1.2 com.apple.driver.AppleSMC 3.1.4d2 com.apple.driver.IOPlatformPluginLegacy 1.0.0 com.apple.driver.IOPlatformPluginFamily 5.3.0d51 com.apple.driver.AppleGraphicsControl 3.4.5 com.apple.iokit.IONDRVSupport 2.3.7 com.apple.iokit.IOGraphicsFamily 2.3.7 com.apple.driver.AppleUSBHIDKeyboard 170.2 com.apple.driver.AppleHIDKeyboard 170.2 com.apple.iokit.IOUSBHIDDriver 5.2.5 com.apple.driver.AppleUSBMergeNub 5.5.5 com.apple.driver.AppleUSBComposite 5.2.5 com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.5 com.apple.iokit.IOBDStorageFamily 1.7 com.apple.iokit.IODVDStorageFamily 1.7.1 com.apple.iokit.IOCDStorageFamily 1.7.1 com.apple.iokit.IOFireWireFamily 4.5.5 com.apple.iokit.IOAHCISerialATAPI 2.5.1 com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5 com.apple.iokit.IO80211Family 530.4 com.apple.iokit.IOUSBUserClient 5.5.5 com.apple.iokit.IOAHCIFamily 2.3.1 com.apple.iokit.IONetworkingFamily 3.0 com.apple.iokit.IOUSBFamily 5.6.0 com.apple.driver.AppleEFIRuntime 1.7 com.apple.iokit.IOHIDFamily 1.8.1 com.apple.iokit.IOSMBusFamily 1.1 com.apple.security.sandbox 220.3 com.apple.kext.AppleMatch 1.0.0d1 com.apple.security.TMSafetyNet 7 com.apple.driver.DiskImages 345 com.apple.iokit.IOStorageFamily 1.8 com.apple.driver.AppleKeyStore 28.21 com.apple.driver.AppleACPIPlatform 1.7 com.apple.iokit.IOPCIFamily 2.7.3 com.apple.iokit.IOACPIFamily 1.4 com.apple.kec.corecrypto 1.0 panic(cpu 18 caller 0xffffff802d9ba5f4): "Spinlock acquisition timed out: lock=0xffffff806e29e3c8, lock owner thread=0xffffff806f2953a8, current_thread: 0xffffff806df0cd30, lock owner active on CPU 0x0, current owner: 0xffffff806f2953a8"@/SourceCache/xnu/xnu-2050.24.15/osfmk/i386/locks_i386.c:363 Backtrace (CPU 18), Frame : Return Address 0xffffff83bae03e90 : 0xffffff802d61d626 0xffffff83bae03f00 : 0xffffff802d9ba5f4 0xffffff83bae03f50 : 0xffffff802d9e16aa 0xffffff83bae03fb0 : 0xffffff802d6ce9c3 BSD process name corresponding to current thread: ReportCrash System Profile: Model: MacPro5,1, BootROM MP51.007F.B03, 12 processors, 6-Core Intel Xeon, 2.4 GHz, 32 GB, SMC 1.39f11 Graphics: ATI Radeon HD 5770, ATI Radeon HD 5770, PCIe, 1024 MB Memory Module: DIMM 1, 4 GB, DDR3 ECC, 1333 MHz, 0x80AD, 0x484D54333531553742465238432D48392020 Memory Module: DIMM 2, 4 GB, DDR3 ECC, 1333 MHz, 0x80AD, 0x484D54333531553742465238432D48392020 Memory Module: DIMM 3, 4 GB, DDR3 ECC, 1333 MHz, 0x80AD, 0x484D54333531553742465238432D48392020 Memory Module: DIMM 4, 4 GB, DDR3 ECC, 1333 MHz, 0x80AD, 0x484D54333531553742465238432D48392020 Memory Module: DIMM 5, 4 GB, DDR3 ECC, 1333 MHz, 0x80AD, 0x484D54333531553742465238432D48392020 Memory Module: DIMM 6, 4 GB, DDR3 ECC, 1333 MHz, 0x80AD, 0x484D54333531553742465238432D48392020 Memory Module: DIMM 7, 4 GB, DDR3 ECC, 1333 MHz, 0x80AD, 0x484D54333531553742465238432D48392020 Memory Module: DIMM 8, 4 GB, DDR3 ECC, 1333 MHz, 0x80AD, 0x484D54333531553742465238432D48392020 AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.106.98.100.17) Bluetooth: Version 4.1.4f2 12041, 2 service, 18 devices, 1 incoming serial ports Network Service: Wi-Fi, AirPort, en2 PCI Card: ATI Radeon HD 5770, sppci_displaycontroller, Slot-1 PCI Card: pci1057,3410, sppci_othermultimedia, Slot-2@8,4,0 PCI Card: pci1057,3410, sppci_othermultimedia, Slot-2@8,5,0 PCI Card: pci1057,3410, sppci_othermultimedia, Slot-2@8,6,0 PCI Card: Universal Audio UAD-2 Duo, sppci_othermultimedia, Slot-4 PCI Card: pci1057,3410, sppci_othermultimedia, Slot-3@4,4,0 PCI Card: pci1057,3410, sppci_othermultimedia, Slot-3@4,5,0 PCI Card: pci1057,3410, sppci_othermultimedia, Slot-3@4,6,0 Serial ATA Device: HL-DT-ST DVD-RW GH80N Serial ATA Device: WDC WD1001FALS-41Y6A1, 1 TB Serial ATA Device: Hitachi HDS723020BLA642, 2 TB Serial ATA Device: APPLE SSD SM512E, 500.28 GB USB Device: hub_device, apple_vendor_id, 0x911c, 0xfd300000 / 2 USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0xfd310000 / 4 USB Device: Kensington Expert Mouse, 0x047d (Kensington), 0x1020, 0xfd313000 / 6 USB Device: Apple Keyboard, apple_vendor_id, 0x024f, 0xfd312000 / 5 USB Device: Apple Cinema HD Display, apple_vendor_id, 0x921c, 0xfd320000 / 3 USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x5a100000 / 2 USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0x5a110000 / 3 USB Device: iLok, 0x088e, 0x5036, 0x1d100000 / 2 FireWire Device: built-in_hub, 800mbit_speed Model: MacPro5,1, BootROM MP51.007F.B03, 12 processors, 6-Core Intel Xeon, 2.4 GHz, 32 GB, SMC 1.39f11 Graphics: ATI Radeon HD 5770, ATI Radeon HD 5770, PCIe, 1024 MB Memory Module: DIMM 1, 4 GB, DDR3 ECC, 1333 MHz, 0x80AD, 0x484D54333531553742465238432D48392020 Memory Module: DIMM 2, 4 GB, DDR3 ECC, 1333 MHz, 0x80AD, 0x484D54333531553742465238432D48392020 Memory Module: DIMM 3, 4 GB, DDR3 ECC, 1333 MHz, 0x80AD, 0x484D54333531553742465238432D48392020 Memory Module: DIMM 4, 4 GB, DDR3 ECC, 1333 MHz, 0x80AD, 0x484D54333531553742465238432D48392020 Memory Module: DIMM 5, 4 GB, DDR3 ECC, 1333 MHz, 0x80AD, 0x484D54333531553742465238432D48392020 Memory Module: DIMM 6, 4 GB, DDR3 ECC, 1333 MHz, 0x80AD, 0x484D54333531553742465238432D48392020 Memory Module: DIMM 7, 4 GB, DDR3 ECC, 1333 MHz, 0x80AD, 0x484D54333531553742465238432D48392020 Memory Module: DIMM 8, 4 GB, DDR3 ECC, 1333 MHz, 0x80AD, 0x484D54333531553742465238432D48392020 AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.106.98.100.17) Bluetooth: Version 4.1.4f2 12041, 2 service, 18 devices, 1 incoming serial ports Network Service: Wi-Fi, AirPort, en2 PCI Card: ATI Radeon HD 5770, sppci_displaycontroller, Slot-1 PCI Card: pci1057,3410, sppci_othermultimedia, Slot-2@8,4,0 PCI Card: pci1057,3410, sppci_othermultimedia, Slot-2@8,5,0 PCI Card: pci1057,3410, sppci_othermultimedia, Slot-2@8,6,0 PCI Card: Universal Audio UAD-2 Duo, sppci_othermultimedia, Slot-4 PCI Card: pci1057,3410, sppci_othermultimedia, Slot-3@4,4,0 PCI Card: pci1057,3410, sppci_othermultimedia, Slot-3@4,5,0 PCI Card: pci1057,3410, sppci_othermultimedia, Slot-3@4,6,0 Serial ATA Device: HL-DT-ST DVD-RW GH80N Serial ATA Device: WDC WD1001FALS-41Y6A1, 1 TB Serial ATA Device: Hitachi HDS723020BLA642, 2 TB Serial ATA Device: APPLE SSD SM512E, 500.28 GB USB Device: hub_device, apple_vendor_id, 0x911c, 0xfd300000 / 2 USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0xfd310000 / 4 USB Device: Kensington Expert Mouse, 0x047d (Kensington), 0x1020, 0xfd313000 / 6 USB Device: Apple Keyboard, apple_vendor_id, 0x024f, 0xfd312000 / 5 USB Device: Apple Cinema HD Display, apple_vendor_id, 0x921c, 0xfd320000 / 3 USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x5a100000 / 2 USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0x5a110000 / 3 USB Device: iLok, 0x088e, 0x5036, 0x1d100000 / 2 FireWire Device: built-in_hub, 800mbit_speed |
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Re: Pro Tools HD 10 Crashing and Freezing Entire Mac
I have done research and now realize this is a kernel panic. Can anyone translate?
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