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  #1  
Old 12-07-2023, 11:13 AM
skylar_battles skylar_battles is online now
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Default Avid Link Feature Request Section Broken
Every time I try to go into the Pro Tools feature requests I get a different error message. Just updated to the newest version of Avid Link as well. How can I get it to work? Would be much better to just do feature requests on here.
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  #2  
Old 12-07-2023, 12:34 PM
JingleDjango JingleDjango is offline
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Default Re: Avid Link Feature Request Section Broken
Doesn't work for me either which makes it frustrating when Avid staff implore us to share feature requests there. (understanding it's not their fault)
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  #3  
Old 12-07-2023, 01:42 PM
RossH RossH is offline
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Default Re: Avid Link Feature Request Section Broken
Yes, trying to add a Pro Tools Feature Request in Avid Link is broken for me as well. I got a black and white flashing page, and then this error message.

Dropbox link to screenshot of error

Reference# jdmzbs

I quit Avid Link, relaunched it and then tried the Pro Tools Help lounge, got a different number: oxvltl
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  #4  
Old 12-07-2023, 08:45 PM
Electronic1982 Electronic1982 is offline
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Default Re: Avid Link Feature Request Section Broken
Quote:
Originally Posted by skylar_battles View Post
Every time I try to go into the Pro Tools feature requests I get a different error message
It seems to be faulty for PC/Mac but for phones it's working for me,
login to Avid Link on your phone and get in on the feature requests,

I always check on the request for more Sends and to Organise your own plugin menus in there
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Last edited by Electronic1982; 12-07-2023 at 10:05 PM.
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  #5  
Old 12-07-2023, 09:52 PM
skylar_battles skylar_battles is online now
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Default Re: Avid Link Feature Request Section Broken
I just checked and it does work on the phone, but the application borderline not working on a computer is wild to me. Let's move feature requests to the forum please :)
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  #6  
Old 12-08-2023, 11:25 AM
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MDGenerato MDGenerato is offline
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Default Re: Avid Link Feature Request Section Broken
Hiya folks, just right-click on the Lounge page and select "Reset" or "Reload". Thanks!
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  #7  
Old 12-08-2023, 12:33 PM
RossH RossH is offline
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Default Re: Avid Link Feature Request Section Broken
Quote:
Originally Posted by MDGenerato View Post
Hiya folks, just right-click on the Lounge page and select "Reset" or "Reload". Thanks!
No luck, just a new error code, at this Dropbox link.

Thanks.
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  #8  
Old 12-08-2023, 01:26 PM
JingleDjango JingleDjango is offline
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Default Re: Avid Link Feature Request Section Broken
Quote:
Originally Posted by MDGenerato View Post
Hiya folks, just right-click on the Lounge page and select "Reset" or "Reload". Thanks!
This has no effect here.
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  #9  
Old 12-09-2023, 07:37 AM
Rich Breen Rich Breen is offline
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Default Re: Avid Link Feature Request Section Broken
Yeah, same here - Perhaps support should figure out what's wrong with it? Just a thought...
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  #10  
Old 12-09-2023, 12:01 PM
Electronic1982 Electronic1982 is offline
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Default Re: Avid Link Feature Request Section Broken
Quote:
Originally Posted by MDGenerato View Post
Hiya folks, just right-click on the Lounge page and select "Reset" or "Reload". Thanks!
This worked for me for PC
had to right click and then select reset twice though
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