MBox2 Pro - No Output at all

[Freakazoid]

Hi everyone,

I have a really big problem. I just bought a new MBox2 Pro last week and I couldnt get any sound out of it. I installed a new version of Windows XP on my notebook and installed ProTools 8 on it. With the demo song or a new blank session where I just created a Instrument Track with Boom on it I can`t get any sound to my headphones or my mixer. I already tried to install XP a second time, but it didnt help.
My notebook is a Dell Inpsiron 1720 with 4GB of Ram. I connect to the MBox via a 4pin to 6pin Firewire cable and also use the power converter that comes with the MBox. My OS is MS Windows XP Professional with SP2. On my first installation i also had SP3 installed.

I am really confused because I cant make the MBox to produce any sound at all, also with other programs or just windows sounds. My headphones are completely quiet. I am really frustrated.

Freakazoid

[rqstudio]

Do you know how to select your in's and out's on the buttons above the fader in the mix window? Make sure these select the appropriate settings. you'll probably want analog 1 and 2 out. (it may get deeper than this but it's a start.)

[Freakazoid]

Yes I know how to do this. I tried all Output Configurations. From Analog Out 1/2 to SPDIF-Out. But nothing worked. And Analog Out 1/2 should always be on the Headphone-Out 1, or not?

[Banana]

I actually had the same problem this weekend after buying a new laptop. I use a PCI Express firewire card, which has two 6-pin ports. I just changed from one of the ports to the other, and it worked. Don't know if this helps you at all, or if you have two ports available. I hope things work out for you, man.

[Freakazoid]

I just have one firewire port on my notebook. And this is only a small 4 pin port. You think this might be the problem?

[Banana]

Originally Posted by Freakazoid

I just have one firewire port on my notebook. And this is only a small 4 pin port. You think this might be the problem?

I seem to have read somewhere that you need a firewire 400 port, and that firewire 800 ports won't work. I may be way off, though. I am just getting these things to work by blind luck, it seems.

[Freakazoid]

How can I find out if I have an Firewire 400 or 800 port?

[Murt]

Originally Posted by Freakazoid

Hi everyone,

I have a really big problem. I just bought a new MBox2 Pro last week and I couldnt get any sound out of it. I installed a new version of Windows XP on my notebook and installed ProTools 8 on it. With the demo song or a new blank session where I just created a Instrument Track with Boom on it I can`t get any sound to my headphones or my mixer. I already tried to install XP a second time, but it didnt help.
My notebook is a Dell Inpsiron 1720 with 4GB of Ram. I connect to the MBox via a 4pin to 6pin Firewire cable and also use the power converter that comes with the MBox. My OS is MS Windows XP Professional with SP2. On my first installation i also had SP3 installed.

I am really confused because I cant make the MBox to produce any sound at all, also with other programs or just windows sounds. My headphones are completely quiet. I am really frustrated.

Freakazoid

When I bought my MBox2Pro I couldn't get sound out of it either. Then I changed the firewire card to a Texas Instruments card and it worked. Not saying it's your solution, but firewire cards do seem to play a big part in getting PT to run smoothly - either way check the Digi website for compatability before parting with your hard earned.

[Freakazoid]

Okay guys. The good news is I finally have some Output on my Headphones. It was my own stupid mistake. Just had to reinstall some drivers.
The bad news is: Now I have another problem. The sound coming out of the Outputs is really distorted and sound kind of metallic. Does anyone know a solution for that?

EDIT: Just tried to play a audio file with the media player through the MBox, same result as through Pro Tools. Metallic and distorted sound.

[Banana]

Originally Posted by Freakazoid

Okay guys. The good news is I finally have some Output on my Headphones. It was my own stupid mistake. Just had to reinstall some drivers.
The bad news is: Now I have another problem. The sound coming out of the Outputs is really distorted and sound kind of metallic. Does anyone know a solution for that?

EDIT: Just tried to play a audio file with the media player through the MBox, same result as through Pro Tools. Metallic and distorted sound.

I had that distorted sound thing for a while shortly after installing too, but it's not there anymore. Seems like it disappeared after tweaking a bit. Not very helpful, I know. You have your wireless card deactivated, right? I got a ton of different errors and weird behaviour while it was activated.