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#1
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Complete Plug-in Bundle renewal
I just renewed my Pro Tools upgrade plan along with my Plug-in bundle. I bought the renewal at sweetwater. Everything went well with the Pro Tools license activation but I don't see anything in my account to renew the Plug-in bundle. My plan supposedly ends today but where is the option to renew? ...and why does it say "3 days left"?
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Mac Pro 5,1 (Mid-2012) 12-core 2 x 3.3 GHz / MSI RX 560 / 40GB ram / macOS 10.14.5 / Pro Tools 2019.5 / Logic Pro X 10.4.4 Arturia Keylab 88 Presonus Faderport 8 MOTU 896 iPad Air 2 w/ PT Control NI Komplete Ultimate 11 Albion One Soundiron Choirs Pianoteq Analog Lab VSL SE/Chamber Strings etc Last edited by KV626; 12-04-2018 at 10:15 AM. |
#2
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Re: Complete Plug-in Bundle renewal
Out of curiosity, did you refresh the license within the iLok Manager (the green circular arrow icon?)
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iMac (Retina 5K, 27-inch, Late 2015), 4.0 GHz Intel Core i7, 32 GB 1867 MHz DDR3, 500 GB Flash Storage SSD, macOS 10.14.6 Pro Tools|Ultimate 2020.5, Logic Pro 10.5, Nuendo 10.3, Cubase Pro 10.5, Reason 11.3, Live 10.1, Digital Performer 10.11, Studio One 5, Waveform 11.0.26, Reaper 6.08, WaveLab Pro 10.0.40 Waves Horizon/Diamond 11.0.58, Melodyne 5, iZotope Post Production Suite 4, iZotope Music Production Suite 3, Soundtoys 5.3 Apogee Quartet, Eleven Rack, 003, Command|8, OWC Thunderbolt 2 Dual-Drive Dock, OWC Mercury Electra 480 GB 6G SSD, OWC Mercury Elite Pro 250 GB 7200 RPM HDD |
#3
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Re: Complete Plug-in Bundle renewal
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#4
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Re: Complete Plug-in Bundle renewal
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I just activated the new code it's all good now. Thank you! ...Now I'll just wait for Falcon to pop up in my account
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Mac Pro 5,1 (Mid-2012) 12-core 2 x 3.3 GHz / MSI RX 560 / 40GB ram / macOS 10.14.5 / Pro Tools 2019.5 / Logic Pro X 10.4.4 Arturia Keylab 88 Presonus Faderport 8 MOTU 896 iPad Air 2 w/ PT Control NI Komplete Ultimate 11 Albion One Soundiron Choirs Pianoteq Analog Lab VSL SE/Chamber Strings etc |
#5
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Re: Complete Plug-in Bundle renewal
Now that it's activated, the new bundle license was on my ilok - everything's fine
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Mac Pro 5,1 (Mid-2012) 12-core 2 x 3.3 GHz / MSI RX 560 / 40GB ram / macOS 10.14.5 / Pro Tools 2019.5 / Logic Pro X 10.4.4 Arturia Keylab 88 Presonus Faderport 8 MOTU 896 iPad Air 2 w/ PT Control NI Komplete Ultimate 11 Albion One Soundiron Choirs Pianoteq Analog Lab VSL SE/Chamber Strings etc |
#6
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Re: Complete Plug-in Bundle renewal
i renewed and activated and the new license works and all but my account page and App Man still have the expiration message so i been kinda ignoring it for a month
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Dell XPS 8900 i7-6700K CPU @ 4.00GHz 64 Gig Memory:Seagate 2x 2TB, 4TB,500gb EVO OS Windows 10 pro PT 2023.3 Studio through an A&H Qu-32 |
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Re: Complete Plug-in Bundle renewal
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#8
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Re: Complete Plug-in Bundle renewal
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#9
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Re: Complete Plug-in Bundle renewal
I see the above - different date - but no way to actually renew the Avid Complete Plugin Bundle from my account itself. Is this possible or do you have to buy the ACPB from the store and then, when your renewal date comes up, activate and drop the new license on your iLok? Thanks
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Take your projects to the next level with a non-union national read at reasonable rates Demos: brucehayward dot com SonoBus Source-Connect: brucehayward Options for Remote Direction |
#10
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Avid Complete Plug-In Bundle...
I'm confused as to whether I need to renew this or not. In my account I have a countdown to the renewal of the ACPB. However, I can't renew it from my account, clicking the link goes nowhere. Also, there are two different System IDs, one for my perpetual license, which I just renewed from my account and one for the ACPB.
Using the online chat I contacted Avid and got the following responses: Me: "I can't find a way to renew my Complete Plug-in Bundle from my Avid Account. Do I just repurchase from the Avid Store and then authorize the new license to my iLok?" Avid: "Thank you for contacting Avid Online Store Support. You no longer have a to manually purchase a new Avid Complete Plug-In Bundle, since this plugin bundle is already included in your Perpetual Product with System ID: ******** and will be valid and can be use as long as your Plan is active. Hope this is clear. Let me know if I can help with anything else. Thanks!" Me: "I just renewed my Perpetual License, but my account still says I need to renew my Complete Plug-In Bundle. It has a different renewal date. I thought the CPB was a separate purchase/renewal." Avid: "Apologies for the confusion, but the one you're seeing with a different end date was the free plugin bundle offered last year and you no longer have to renew that as we now included the Avid Complete Plug-In Bundle as part of the features if customer's has an active plan or subscription." Is this true, that the ACBP is now included in the Software Updates and Plan? I thought the ACPB was separated from and a separate price from the SUP in case people didn't want the plugins. Anyone help me out here? I don't want to have my ACPB go "silent" because I didn't renew. And if it is part of the SUP, why is it still showing me a renewal message and saying the ACPB is a 1-year subscription? Thanks.
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Take your projects to the next level with a non-union national read at reasonable rates Demos: brucehayward dot com SonoBus Source-Connect: brucehayward Options for Remote Direction |
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