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#1
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FLUX:: Pure Analyzer issue
I work at a venue that has an Avid Profile Venue desk and Mix rack that goes into a mac pro OS X 10.7.5 Lion and have been tasked with getting FLUX running again. It was running fine until a software update was installed, and now it is not receiving any audio and not recognizing the Profile being connected even though the Profile sees the computer and Pro Tools 10HD is able to record audio from the Profile on the same computer. The firewall is turned off (it's not connected to the internet and wifi is not installed) and I've tried changing the Hardware I/O to the FLUX Aggregate and Pro Tools Aggregate (on the off chance it would work) and still nothing. Anybody have any thoughts? I don't know what is on the iLok, but I will try to find out. It is my understanding we have the full license for it.
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#2
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Re: FLUX:: Pure Analyzer issue
Hi,
Here are a couple of thoughts... Is the SampleGrabber plug-in installed on the console and is audio patched to it? Is there a working Ethernet connection between the console and computer? If so, you should see the console as an I/O option. If you run the Flux application, can you select other I/O sources (e..g, built in mic) and see if it works? Sheldon |
#3
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Re: FLUX:: Pure Analyzer issue
Quote:
Quote:
The only I/O sources that I can access are the FLUX:: Aggregate Device and the Pro Tools Aggregate Device, of which I have tried to modify both in the AUDIO/MIDI Settings on the computer with no success. Last edited by HausSoundRecords; 07-11-2013 at 05:44 PM. Reason: Added information |
#4
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Re: FLUX:: Pure Analyzer issue
Hi guys,
In order to find out what's going on, please contact us direct, send an email to support @ fluxhome dot com and we will proxy you to the right person. Thanks!! /Flux:: Staff |
#5
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Re: FLUX:: Pure Analyzer issue
I had this same issue and was only able to remedy by sending the sample grabber over firewire. I for the life of me couldn't get the ethernet to work but was able to send it out to one of the FWx channels and select that as the input in the Pure Analyzer software.
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#6
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Re: FLUX:: Pure Analyzer issue
So I ran an update on the computer and that fixed it. FLUX was able to see the console, it needed some tweeking but it was receiving signal and is now working. I heard back from FLUX and they wanted to do a remote session into the computer, but I was able to fix it before then. Hopefully that helps.
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