9.0.2 bug thread - help AVID out

[jntracks]

is there something i should be looking for to fix -9128 errors?

been getting them quite a bit since 9.0.2 not a lot of RTAS running, less than 5. happening when i'm recording, sometimes just on playback. system resource meter is showing the CPU bouncing around 10 to 25% so... what's up with that i wonder?

(if this helps)

SiSoftware Sandra

Computer
Model : System manufacturer P5E WS Pro
Workgroup : WORKGROUP
Host Name : workstation-PC
User : workstation

Processor
Model : Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz
Speed : 2.4GHz
Cores per Processor : 4 Unit(s)
Threads per Core : 1 Unit(s)
Type : Quad-Core
Integrated Data Cache : 4x 32kB, Synchronous, Write-Thru, 8-way, 64 byte line size
L2 On-board Cache : 2x 4MB, ECC, Synchronous, ATC, 16-way, 64 byte line size, 2 threads sharing

Computer
Mainboard : Asus P5E WS Pro
BIOS : AMI 0803 06/16/2008
Bus(es) : ISA X-Bus PCI PCIe IMB USB FireWire/1394 i2c/SMBus
Multi-Processor (MP) Support : No
Multi-Processor Advanced PIC (APIC) : Yes
Total Memory : 4GB DIMM DDR2

Chipset
Model : ASUS X38 Processor to I/O Controller
Front Side Bus Speed : 4x 267MHz (1GHz)
Total Memory : 4GB DIMM DDR2
Channels : 2
Memory Bus Speed : 2x 534MHz (1GHz)

Memory Module(s)
Memory Module : G.Skill F2-8500CL5-2GBPK 2GB DIMM DDR2 PC2-8500U DDR2-1066 (5-5-5-15 3-24-6-3)
Memory Module : G.Skill F2-8500CL5-2GBPK 2GB DIMM DDR2 PC2-8500U DDR2-1066 (5-5-5-15 3-24-6-3)

Video System
Video Adapter : NVIDIA GeForce 8600 GT (32 SM4.0 1.2GHz, 256MB DDR3 1.51GHz 128-bit, PCIe 1.00 x16)
Video Adapter : NVIDIA GeForce 8600 GT (32 SM4.0 1.2GHz, 256MB DDR3 1.51GHz 128-bit, PCIe 1.00 x16)

Graphics Processor
OpenCL Processor : NVIDIA GeForce 8600 GT (32SP 4C 1.3GHz, 256MB DDR3 1.51GHz 128-bit)
Compute Shader Processor : NVIDIA GeForce 8600 GT (32SP 1.2GHz, 256MB DDR3 1.51GHz 128-bit)
CUDA Processor : NVIDIA GeForce 8600 GT (32SP 4C 1.3GHz, 256MB DDR3 1.51GHz 128-bit)

Storage Devices
WDC WD800JB-00JJC0 80GB (ATA100, 8MB Cache) : 75GB (D:)
Seagate ST3250410AS (250GB, SATA300, 3.5", 16MB Cache) : 233GB (C:)
Hitachi HDS721010CLA332 (1TB, SATA300, 3.5", 7200rpm, 29MB Cache) : 932GB (E:)
_NEC CD-RW NR-9100A (ATA33, CD-RW, 2MB Cache) : N/A (F:)

Logical Storage Devices
project (D:) : 75GB (NTFS) @ WDC WD800JB-00JJC0 80GB (ATA100, 8MB Cache)
Hard Disk (C:) : 233GB (NTFS) @ Seagate ST3250410AS (250GB, SATA300, 3.5", 16MB Cache)
jntracks (E:) : 932GB (NTFS) @ Hitachi HDS721010CLA332 (1TB, SATA300, 3.5", 7200rpm, 29MB Cache)
3.5" 1.44MB (A:) : N/A
Optical Drive (F:) : N/A @ _NEC CD-RW NR-9100A (ATA33, CD-RW, 2MB Cache)

Peripherals
LPC Hub Controller 1 : ASUS (ICH9) LPC Interface Controller
LPC Legacy Controller 1 : Winbond W83627DHG
Audio Device : ASUS (ICH9) HD Audio Controller
Audio Codec : Realtek Semiconductor 888 High Definition Audio
Serial Port(s) : 1
Disk Controller : ASUS (ICH9) 4 port Serial ATA Storage Controller 1
Disk Controller : ASUS (ICH9) 2 port Serial ATA Storage Controller 2
Disk Controller : ASUS 6145 SATA2 Controller
USB Controller 1 : ASUS (ICH9) USB Universal Host Controller
USB Controller 2 : ASUS (ICH9) USB Universal Host Controller
USB Controller 3 : ASUS (ICH9) USB Universal Host Controller
USB Controller 4 : ASUS (ICH9) USB2 Enhanced Host Controller
USB Controller 5 : ASUS (ICH9) USB Universal Host Controller
USB Controller 6 : ASUS (ICH9) USB Universal Host Controller
USB Controller 7 : ASUS (ICH9) USB Universal Host Controller
USB Controller 8 : ASUS (ICH9) USB2 Enhanced Host Controller
FireWire/1394 Controller 1 : ADS Technologies TSB43AB23 1394a-2000 OHCI PHY/link-layer Controller
FireWire/1394 Controller 2 : ASUS VIA VT6308 1394 OHCI Controller
SMBus/i2c Controller 1 : Intel ICH SMBus

Printers and Faxes
Printer : Microsoft XPS Document Writer (600x600, Colour)
Fax : Microsoft Shared Fax Driver (200x200)

Network Services
Network Adapter : Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller #2 (Ethernet, 100Mbps)

Power Management
Mains (AC) Line Status : On-Line

Operating System
Windows System : Microsoft Windows 7 Home 6.01.7600
Platform Compliance : x64

Windows Experience Index
Current System : 5.9

[The Weed]

Windows XP and 8.0.5, but I've read this bug is also happening with Windows 7 and 9.0.2:

Select Unused, then Clear and Alt + Delete should delete the files from the Region List without going through and asking if you're sure you want to delete the files. Unfortunately you are now still asked for confirmation of each and every file. And some of the unused files cannot be deleted, only removed. Prior to the update to 8.0.5, Alt + Delete worked correctly.

I am also experiencing a video glitch where I will separate a region at the cursor and then nudge the new region to the right, but a portion of the region will remain in place. Once I zoom in or out, this "ghost remnant" disappears.

Cheers,

[Zooce]

Hey guys and gals,

Just found this one today:

When zooming in the edit window, where the cursor is not on any region, the
screen goes dark grey on the last zoom. (Note: it does not stay like this, you
can zoom right back out and all is fine).

Overall though, I have to say that PT9 has been a nice upgrade!

-Dana

27" iMac (late 2009 model)
Mac OS X 10.6.5 (combo updated)
Pro Tools 9.0.2
M-Audio ProFire 610
Waves Gold Native 8.0
Massey CT4 (ver. 1.2.3)
Producer Factory Bundle

[nob turner]

Quote:
Originally Posted by nob turner
I've had a problem since V9.0, still exists in 9.02, where I get a short burst of noise at the end of the file when doing a Bounce-to-Disk. Short as in about 20mS, but it requires editing out after I finish a mix. Every time. I was hoping it was fixed in 9.02.

Running on MacPro 2.66 Quad.

Originally Posted by DigiTechSupt

It would be good to get some system specs and a list of any troubleshooting you've tried, as this is very likely a system configuration issue and not a bug in Pro Tools.

MacPro 2.66 Quad; 6GB RAM; OSX 10.6.5.

Frankly, I've just been editing the end of files when done, though this is NOT a solution! After looking further around the board here, I saw someone suggest that this problem was with sessions that had originally been created in PTLE 8 or earlier. So I created a new session, and ran a bounce to disk and it was indeed clean. Is that helpful?

[nob turner]

did some more testing. this occurs after a fadeout at the end of a tune. when running the mix, i have always heard a blast of the music, post fade, when bouncing to disk. it never showed up before as part of the stereo bounced file, so i didn't sweat it. that is no longer true. now there's about 75mS of it being printed after the fade ends. i can leave any amount of "dead air" after the fade... doesn't matter. after that amount of silence, i find 75mS of sound. so it appears that the software is printing beyond the end of the fade.

so what i tried today was to turn off delay compensation, and voila! the blast was gone. after all, that was one big change in PT9.

SO... what can be done to rectify this, mr/ms avid?

[DigiTechSupt]

Originally Posted by nob turner

did some more testing. this occurs after a fadeout at the end of a tune. when running the mix, i have always heard a blast of the music, post fade, when bouncing to disk. it never showed up before as part of the stereo bounced file, so i didn't sweat it. that is no longer true. now there's about 75mS of it being printed after the fade ends. i can leave any amount of "dead air" after the fade... doesn't matter. after that amount of silence, i find 75mS of sound. so it appears that the software is printing beyond the end of the fade.

so what i tried today was to turn off delay compensation, and voila! the blast was gone. after all, that was one big change in PT9.

SO... what can be done to rectify this, mr/ms avid?

There could be several causes for this. I've seen this occur with incompatible/outdated plug-ins installed. Can you zip up the AvidLogFiles folder located at MacHD>Users>your account>Library>Logs or (on Windows) C:\users\<username>\AvidLogFiles and email it to me at: vi [at] digidesign [dot] com? I may be able to determine what's going wrong with the info in those logs.

Please include the thread number in the subject of your email.

[paul_g]

Originally Posted by DigiTechSupt

Yes, please send them to me!

Avid, I sent the logs last week. Have you seen any plug-ins that are outdated or would be causing an issue?

Regards,
p

[DigiTechSupt]

Originally Posted by paul_g

Avid, I sent the logs last week. Have you seen any plug-ins that are outdated or would be causing an issue?

Regards,
p

Paul - thanks for your patience on this. I may have been overly ambitious in the number of log files I've requested recently (and I have a few that were sent unrequested and I want to help, but the requested ones come first). I'm working through them as quickly as I can and I'll do my best to get to yours tomorrow.

[paul_g]

Originally Posted by DigiTechSupt

Paul - thanks for your patience on this. I may have been overly ambitious in the number of log files I've requested recently (and I have a few that were sent unrequested and I want to help, but the requested ones come first). I'm working through them as quickly as I can and I'll do my best to get to yours tomorrow.

Thanks Avid! I know you're busy. Millions of us, one of you! I'm sure it's a simple outdated plug. Hopefully at a first glance, you'll be able to sort it out!

[paul_g]

bumping the thread... so it's not forgotten about...