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  #1  
Old 11-20-2023, 08:21 AM
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cvicente22 cvicente22 is offline
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Default Pro Tools Perpetual Upgrade-2023

On September 21, 2023 aside from the reintroduction of New Pro Tools Perpetual, Avid made some changes on how perpetual license can be updated and it's now called Pro Tools Perpetual Upgrade.

Pro Tools Perpetual Upgrade was previously known as Pro Tools Renewal. This is available for all paid tiers (Artist, Studio and Ultimate). This upgrade is also considered as consolidated Pro Tools Renewal and Pro Tools Reinstatement/Upgrade. This means that with a price of renewal, you can update your Perpetual license whether your system id is active or expired regardless if it's already outside the 30-day grace period.

This also includes updating your legacy licenses Pro Tools 9, 10 and 11
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  #2  
Old 11-23-2023, 07:05 PM
ManhtnProjct ManhtnProjct is offline
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Default Re: Pro Tools Perpetual Upgrade-2023

My friend has a Pro Tools 10 HD perpetual license with an expired update / support plan. Is it possible to use the Pro Tools Studio update / support plan upgrade to be able to continue on with Pro Tools Studio?
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Last edited by ManhtnProjct; 11-23-2023 at 07:09 PM. Reason: wrong product name
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  #3  
Old 11-24-2023, 02:56 AM
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Default Re: Pro Tools Perpetual Upgrade-2023

Hi ManhtnProjct,

Pro Tools HD 10 license can only be used to upgrade to Pro Tools Ultimate. To upgrade to Pro Tools Studio, you will need a Pro Tools 10 (non-HD) license.
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  #4  
Old 11-24-2023, 07:57 AM
ManhtnProjct ManhtnProjct is offline
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Default Re: Pro Tools Perpetual Upgrade-2023

If i'm not mistaken, a PT 10 HD license would also work with PT 10 (non-HD) so essentially he has this license included by default. It would be a fair downgrade no?
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  #5  
Old 11-24-2023, 08:35 AM
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Default Re: Pro Tools Perpetual Upgrade-2023

Yes it is bundled with a non-HD 10 but it's not going to be accepted as a Studio upgrade since it's bundled with an HD license.
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  #6  
Old 11-24-2023, 09:12 AM
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Default Re: Pro Tools Perpetual Upgrade-2023

I have absolutely no say on this, but I am just wondering why Avid does not allow updating HD to Studio if a customer wants to give up higher tier license in favor of lower tier license
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  #7  
Old 11-25-2023, 06:55 AM
ozinga ozinga is offline
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Default Re: Pro Tools Perpetual Upgrade-2023

Quote:
Originally Posted by JFreak View Post
I have absolutely no say on this, but I am just wondering why Avid does not allow updating HD to Studio if a customer wants to give up higher tier license in favor of lower tier license
+1
I am one of them. I just want Studio as it is all I need for my current set up but I can not exchange it with my Ultimate licence. Weird policy I think.
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  #8  
Old 11-25-2023, 10:56 AM
uptheoctave uptheoctave is offline
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Default Re: Pro Tools Perpetual Upgrade-2023

Quote:
Originally Posted by JFreak View Post
I have absolutely no say on this, but I am just wondering why Avid does not allow updating HD to Studio if a customer wants to give up higher tier license in favor of lower tier license
Agree.

It used to be possible so it doesn't make a whole lot of sense to not allow it now.

I'd also like to see perpetual licenses come back for Sibelius and Media Composer.
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  #9  
Old 11-26-2023, 10:02 AM
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Default Re: Pro Tools Perpetual Upgrade-2023

Pro Tools Perpetual Upgrade was previously known as Pro Tools Renewal. This is available for all paid tiers (Artist, Studio and Ultimate). This upgrade is also considered as consolidated Pro Tools Renewal and Pro Tools Reinstatement/Upgrade. This means that with a price of renewal, you can update your Perpetual license whether your system id is active or expired regardless if it's already outside the 30-day grace period.

I would like to see something so simple, like Pro Tools Perpetual Upgrade & Pro Tools Renewal Subscription. And the explanation under such link.

Man I read from so many web-stores, and here on the forum, the verbiage was so confusing that I was so hesitant.
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Last edited by basslik; 11-26-2023 at 11:13 AM.
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  #10  
Old 11-29-2023, 11:25 AM
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Default Re: Pro Tools Perpetual Upgrade-2023

Hi Folks,

I hope this article can help. If you need further clarification or have any question please feel free to reach out.

https://avidtech.my.salesforce-sites...ense-FAQs-2023
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