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  #141  
Old 03-12-2024, 08:40 AM
SoapOperaGuy SoapOperaGuy is offline
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Default Re: PT 2024.3 | Released

Ok, so, every time I open a new session it beach balls and freezes. Doesn't matter if I click from open recent, or close session and select other sessions from my files. Have to restart pro tools. Then the new session will open first try after that.

Edit update: This only happens when you open a different session while the current session is open. If you close current session THEN open session it doesn't beach ball and crash.

Mac Studio M1Ultra 14.1.2

Last edited by SoapOperaGuy; 03-12-2024 at 11:58 AM.
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  #142  
Old 03-12-2024, 09:31 AM
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marianna marianna is offline
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Default Re: PT 2024.3 | Released

Quote:
Originally Posted by datkings View Post
Marianna from Avid noticed a few of us in this forum thread who are having this issue and created a support case for us (thanks Marianna). An Avid Technical Support rep reached out to me for some additional information which I provided yesterday. It appears this was just a bug and the M-Audio controller was not intentionally removed. Avid are looking into it for us…
Hey everyone that commented on the m-audio driver removal..... here is why this was done and what was discovered during testing. My apologies on behalf of Avid for not communicating this was going to happen prior and not adding to the Release Notes for 2024.3 either. Notice was sent to the product team to not do that in the future .....

During testing for the latest version of Pro Tools, Avid software development teams found that the old M-Audio keyboard driver (originally created to support 2 M-Audio keyboard controllers that have been out of support for over 10 years) was causing unwanted interactions with other control protocols such as EUCON and HUI. It became necessary to remove the driver in Pro Tools 2024.3 to preserve performance, stability, and functionality for EUCON and HUI-based controllers.

In the meantime, we recommend that users of third-party hardware that relied on the deprecated M-Audio driver to follow the manufacturer’s instructions on how to setup their device with Pro Tools software.

So with the introduction of MIDI FX support and expanded MIDI signal flow, Pro Tools 2024.3 focuses on MIDI workflow and demonstrates our commitment to ongoing enhancements of the MIDI capabilities in Pro Tools. We are also working closely with the MIDI association to embrace the latest standards and expand functionality in the near future.

Thanks....
Marianna
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  #143  
Old 03-12-2024, 11:49 AM
daeron80 daeron80 is offline
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Default Re: PT 2024.3 | Released

Quote:
Originally Posted by nimsat View Post
Recording to an audio track without first selecting a time region to record to produces a wav file that is not recognised as an audio file by other apps.
That means the files are not being closed - it's as if it's in record ready. Raw audio, basically. I bet RX would see it. Audacity probably would. Should be an easy bug to track down and fix.
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PT 2023.12 Ultimate | Clarett+ 8Pre | macOS 13.6.3 on a MacBook Pro M1 Max
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  #144  
Old 03-12-2024, 12:48 PM
nimsat nimsat is offline
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Default Re: PT 2024.3 | Released

Quote:
Originally Posted by daeron80 View Post
That means the files are not being closed - it's as if it's in record ready. Raw audio, basically. I bet RX would see it. Audacity probably would. Should be an easy bug to track down and fix.
Yes, RX does see them as does the mac finder. Still shouldn't be happening though.

I've opened a ticket so will see what transpires.
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  #145  
Old 03-12-2024, 12:53 PM
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tope d tope d is offline
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Default Re: PT 2024.3 | Released

Quote:
Originally Posted by SoapOperaGuy View Post
Ok, so, every time I open a new session it beach balls and freezes. Doesn't matter if I click from open recent, or close session and select other sessions from my files. Have to restart pro tools. Then the new session will open first try after that.

Edit update: This only happens when you open a different session while the current session is open. If you close current session THEN open session it doesn't beach ball and crash.

Mac Studio M1Ultra 14.1.2
Hi there,

I've started a support case for you under case number 04771221.
You'll be assisted via Email.

Thanks
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  #146  
Old 03-12-2024, 01:13 PM
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JoelG JoelG is offline
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Default Re: PT 2024.3 | Released

Quote:
Originally Posted by marianna View Post
In the meantime, we recommend that users of third-party hardware that relied on the deprecated M-Audio driver to follow the manufacturer’s instructions on how to setup their device with Pro Tools software.
Does "in the mean time" mean the M-Audio driver will be coming back?

Thanks,
Joel
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  #147  
Old 03-13-2024, 01:56 PM
subwoof subwoof is offline
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Default Re: PT 2024.3 | Released

M-Audio Keyboard option in Peripherals MIDI is not there in 2024.3. How can I work around this?
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  #148  
Old 03-13-2024, 02:37 PM
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marianna marianna is offline
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Default Re: PT 2024.3 | Released

Quote:
Originally Posted by JoelG View Post
Does "in the mean time" mean the M-Audio driver will be coming back?

Thanks,
Joel
Hi Joel,

No, it will not be coming back to PT. Whatever device/product you are using - you need to contact the manufacturer for their guidance. The only product that this driver was designed for by M-Audio/Avid were the 2 M-Audio keyboards which are 10+ years old now.......

Sorry....
Marianna
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  #149  
Old 03-13-2024, 02:37 PM
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marianna marianna is offline
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Default Re: PT 2024.3 | Released

Quote:
Originally Posted by subwoof View Post
M-Audio Keyboard option in Peripherals MIDI is not there in 2024.3. How can I work around this?
See above response to Joel......

Marianna
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Sr. Dir. CX and Community | Customer Advocate

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  #150  
Old 03-13-2024, 02:48 PM
TimNielsen TimNielsen is offline
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Default Re: PT 2024.3 | Released

This is absolutely pathetic behavior from Avid, but not sure why anyone would expect any less. Zero communication, in an instant broke the entire working paradigm for a ton of us who use either V-Control or Mulligan. Sad and just WRONG. Avid, you could EASILY just FIX the damn driver right?
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