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#91
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Re: Clip FX GUI not responding
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high DPI settings..............100% (untouched) graphics card....................i9 13900k processor graphics external monitor setup ......2 monitors Come to think of it I have weird graphics glitches from time to time (only in PT), which never happened before on this exact same rig. All this started not too long ago, after using the same setup for maybe 6 months or so. I haven't upgraded from 2022.12 Studio.
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MSI Pro Z790 Edge | i913900k @ 5.7GHz | 64GB DDR5 5600| 8TB NVMe | 3TB SATA SSD |10TB WD Black | Audient iD14 | PT 2022.12| Win 11 Pro | Tons of VIs and plugins |
#92
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Re: Clip FX GUI not responding
Lately the bug seems to appear only when I use the edit window in full screen. If I restore the edit window, the bug is gone.
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#93
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Re: Clip FX GUI not responding
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Thanks for the post though as that might be a part of the solution.... marianna
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Marianna Montague Sr. Dir. CX and Community | Customer Advocate [email protected] cell +1 (813) 493-6800 AOL IM avidmarianna Twitter Avidmarianna We're Avid. Learn more at www.avid.com |
#94
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Re: Clip FX GUI not responding
Hey Marianna, it's good to have you here. You're giving Avid a human face... and that can only be good.
__________________
MSI Pro Z790 Edge | i913900k @ 5.7GHz | 64GB DDR5 5600| 8TB NVMe | 3TB SATA SSD |10TB WD Black | Audient iD14 | PT 2022.12| Win 11 Pro | Tons of VIs and plugins |
#95
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Re: Clip FX GUI not responding
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I've tried a few things now and some progress I think. If I minimise the clipFX window and then restore it, the GUI is updated to reflect blind changes done before, but it stays frozen thereafter (until it is minimised and opened again). I run all my PT windows not full screen. However, if I change the edit window to be full screen, then the ClipFX bug has gone seemingly for lifetime of the open session. Fortunately I can then immediately change back to not full screen, and the bug stays gone. So this is the best workaround I've found to date - thank you! I don't yet know if the CPU spikes come and go with it, but I'm cautiously optimistic that they do. Not had any glitches on my session that I've kept open while typing the post, and I usually get red spikes every minute or so otherwise. So I'm pretty confident in saying that the ClipFX bug at least is related to window management. That also ties in with my observation that my windows tend to be opened scrambled these days - something screwy going on. Incidentally, support asked me to check the session with all plugins disabled, and no change there, so that's another thing to rule out. Open question to all who have the issue - do you run multiple monitor setups? I have four. EDIT - bonus thought that this is also somehow related to the Windows installer / uninstaller which doesn't clean things up properly, which is why it is not a universal problem.
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Guy Rowland www.guyrowland.co.uk www.sound-on-screen.com - Original audio clips of movies, TV shows and games, licensed as regular production music. PT 2024 Ultimate; W11 Pro; Ryzen 9 7900; 64gb RAM; RME Babyface; UAD Quad Satellite USB; GTX 1050i Macbook Air M2; 24gb RAM Last edited by noiseboyuk; 07-15-2023 at 02:39 AM. |
#96
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Re: Clip FX GUI not responding
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Hey Marianna, I'm running Pro Tools 2023.6 in Windows 11 Home, i9-12900H, 2TB SSD, 32 GB RAM. Thank you for being here to help us Quote:
I'm only running one monitor at the moment. |
#97
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Re: Clip FX GUI not responding
I always clean up manually, but I've still experienced the bug. Just curious: how do you use your four monitors, and is there any reason why you don't run them full screen?
__________________
MSI Pro Z790 Edge | i913900k @ 5.7GHz | 64GB DDR5 5600| 8TB NVMe | 3TB SATA SSD |10TB WD Black | Audient iD14 | PT 2022.12| Win 11 Pro | Tons of VIs and plugins |
#98
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Re: Clip FX GUI not responding
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So my monitor arrangement is 3 across the front, 1 behind for video and meters. I run PT in the centre and right monitors, with the edit window in the centre except the file list which goes over into the right hand one. I like it that way as it gives full width to the timeline. To be clear, that workaround above works fine without full screen, I just need to full-screen it first then un-full-screen it. EDIT - does the bug disappear for you if you change the full-screen status and back again?
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Guy Rowland www.guyrowland.co.uk www.sound-on-screen.com - Original audio clips of movies, TV shows and games, licensed as regular production music. PT 2024 Ultimate; W11 Pro; Ryzen 9 7900; 64gb RAM; RME Babyface; UAD Quad Satellite USB; GTX 1050i Macbook Air M2; 24gb RAM |
#99
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Re: Clip FX GUI not responding
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Thanks for the explanation about your screens. Quote:
__________________
MSI Pro Z790 Edge | i913900k @ 5.7GHz | 64GB DDR5 5600| 8TB NVMe | 3TB SATA SSD |10TB WD Black | Audient iD14 | PT 2022.12| Win 11 Pro | Tons of VIs and plugins |
#100
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Re: Clip FX GUI not responding
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I didn't at all relate it with the clip FX bug because we didn't have the information we do now. I checked for viruses and Windows file corruption, but I was clean. This only happened in PT and nowhere else. I can now say quite confidently (but cautiously, knowing the nature of what we're dealing with) that I no longer have the bug. The strobe thing has also gone. What I do have is that certain mouse clicks will cause my screens to 'flinch' if you will. No flickering... just a flinch that doesn't interrupt my workflow. Now that we know the clip FX bug is connected in some way to graphics, I'm still interested in getting to the bottom of this. BTW, two plugin providers (for Steven Slate Drums 5 and Apogee Clearmountain Spaces) have still not reset their redundant iLok licenses on one unused computer, if that possibly has any bearing on this. Guy, if you're still here: How far have you gone with Avid Support?
__________________
MSI Pro Z790 Edge | i913900k @ 5.7GHz | 64GB DDR5 5600| 8TB NVMe | 3TB SATA SSD |10TB WD Black | Audient iD14 | PT 2022.12| Win 11 Pro | Tons of VIs and plugins |
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