Pro tools gives me error messages

[Protoolsdub]

On my pro tools mp9 setup I usualy have 8/9 audio and midi tracks and four aux send inputs. I do live dub in my bedroom and it works fine for about 20 - 40 seconds but then it randomly starts making a dreadfull noise and gives me an error mesage saying that my cpu can not handle it and tells me to change the dae buffer size which I have done. Someone please help me should I buy pro tools 10 or buy a new computer with more ram . Someone urgently help please !!!!!!!!

[Darryl Ramm]

Originally Posted by Protoolsdub

On my pro tools mp9 setup I usualy have 8/9 audio and midi tracks and four aux send inputs. I do live dub in my bedroom and it works fine for about 20 - 40 seconds but then it randomly starts making a dreadfull noise and gives me an error mesage saying that my cpu can not handle it and tells me to change the dae buffer size which I have done. Someone please help me should I buy pro tools 10 or buy a new computer with more ram . Someone urgently help please !!!!!!!!

Not much useful info there.

Look up at "Help us Help You - READ THIS Before Posting!". And read it! Come back here with a Sandra report. Make sure to have all your disk drives attached when you run it.

What interface are you using? And what are *all* the settings in the Pro Tools Playback Engine dialog page, including the buffer size you currently are using?

Darryl

[Protoolsdub]

I am using a Fast Track Pro
Error: You are running out of CPU power. Remove some RTAS plug-ins or increase the CPU UsageLimit in the Playback Engine dialog
(-9128)

Playback Engine settings:
Current Engine: Fast Track Pro

SETTINGS:
H/W Buffer Size: 1024 Samples
Host Processors: 1 Processor
CPU Usage Limit: 90%
Delay Compensation Engine: None

DAE Playback Buffer (disk buffer)
Size : Level 4
Cache Size: Minimum

Plugin Streaming Buffer
Size: Level 2

SiSoftware Sandra

ID
Host Name : Zak-PC
Workgroup : WORKGROUP

Computer
Model : Acer TravelMate 5510
Serial Number : LXTJQ060077***********
Chassis : Acer Notebook
Mainboard : Acer Navarro
Serial Number : LXTJQ060077***********
BIOS : Acer V2.83 03/21/2007
Total Memory : 2.25GB

Processors
Processor : AMD Turion(tm) 64 X2 Mobile Technology TL-56 (2C 798MHz/1.8GHz, 800MHz IMC, 2x 512kB L2)
Socket/Slot : S1g1 (638)

Chipset
Memory Controller : Acer RS480 Host Bridge 200MHz, 3GB 28MHz 128-bit

Memory Module(s)
Memory Module : V01D2SF2GB18818867 2GB DDR2 SO-DIMM PC2-5300U DDR2-666 (5-5-5-15 3-20-5-3)
Memory Module : Samsung M4 70T2953CZ3-CE6 1GB DDR2 SO-DIMM PC2-5300U DDR2-666 (5-5-5-13 3-18-5-3)

Video System
Monitor/Panel : MS_ Generic PnP Monitor (1600x1200, 19.7")
Video Adapter : ATI Radeon Xpress 1100 (PS2.0, VS2.0, 256MB, PCI)

Graphics Processor

Storage Devices
TOSHIBA MK1234GSX (120GB, SATA150, 2.5", 5400rpm) : 112GB (C:) (D:)
Seagate ST9500325AS (500.1GB, USB2/SATA150, 2.5", 5400rpm, 8MB Cache) : 466GB (G:)

Logical Storage Devices
Hard Disk (C:) : 53GB (NTFS) @ TOSHIBA MK1234GSX (120GB, SATA150, 2.5", 5400rpm)
Expansion Drive (G:) : 466GB (NTFS) @ Seagate ST9500325AS (500.1GB, USB2/SATA150, 2.5", 5400rpm, 8MB Cache)
Hard Disk (D:) : 54GB (NTFS) @ TOSHIBA MK1234GSX (120GB, SATA150, 2.5", 5400rpm)

Peripherals
LPC Hub Controller 1 : Acer IXP SB400 SMBus
LPC Hub Controller 2 : Acer IXP SB400 PCI-ISA Bridge
Audio Device : Acer IXP SB450 High Definition Audio Controller
Audio Codec : Realtek Semi 883 High Definition Audio
Disk Controller : ATI (AMD) 4379 SATA Controller
Disk Controller : Acer IXP SB400 IDE Controller
Disk Controller : Acer PCI Memory Stick Card Reader Controller
Disk Controller : Acer PCI SD/MMC Card Reader Controller
Disk Controller : Acer PCI SmartMedia / xD Card Reader Controller
Disk Controller : Acer ENE PCI Secure Digital / MMC Card Reader Controller
USB Controller 1 : Acer IXP SB400 OHCI USB Controller
USB Controller 2 : Acer IXP SB400 OHCI USB Controller
USB Controller 3 : Acer SB450 USB EHCI Controller
CardBus/PCMCIA Controller 1 : 44032 CB-712/714 CardBus Controller
SMBus/i2c Controller 1 : ATI SB400 SMBus

Printers and Faxes
Printer : Microsoft XPS Document Writer (600x600, Colour)
Printer : HP Deskjet 5700 Series (HPA) (1200x1200, USB, Colour)
Printer : HP Deskjet 2050 J510 series (600x300, USB, Colour)
Fax : Microsoft Shared Fax Driver (200x200)

Network Services
Network Adapter : Realtek RTL8139/810x Family Fast Ethernet NIC (Ethernet)
Wireless Adapter : Atheros AR5007EG Wireless Network Adapter (802.11g (ERP), TKIP, 54Mbps)

Power Management
Battery No 1 : ACER Primary 44.40Wh/3.55Ah

Operating System
Windows System : Microsoft Windows 7 Ultimate 6.01.7600
Platform Compliance : x86

Windows Experience Index
Current System : 2.1

[Darryl Ramm]

This system is significantly under-spec to run Pro Tools

The AMD Turion processor is underpowered and may be problematic for other reasons. You can search the DUC for threads on that specific problem.

All drives are 5,400 rpm, you need a dedicated audio/session drive that is at least 7,200 rpm (if mechanical) or an SSD.

Your memory DIMMs are unbalanced which might be a nice thing to avoid. I would need to look up this specific chip version but if dual channel memory you should install DIMMs in matched pairs for maximum performance/to avoid some rare crashes. This is not significant here because of the other problems.

With all these issues I suspect the best thing to do is to purchase a computer that meets the Pro Tools systems requirements. They are well documented on Avid's web site, you can use google search to find them.

One you get your new computer make sure you follow all the systems optimization steps that accompany the install instructions (and are under the "Help us help you--Read this before posting!" Link on this web page.

Darryl

[TOM@METRO]

Again, Darryl is correct.

The answer to one of your questions would be... Yes, obtain a new qualified computer.

Sorry

[Protoolsdub]

Ok thank you very much your help is much appreciated