Will PT8 LE use all four cores (Intel Core2Quad Q9550)?

[asmarti08]

Amazingly I can't seem to find a straight answer to this question. Will PT8 LE not use all four cores in this processor (Intel Core2Quad Q9550)?

32-bit, if that matters.

I booted up PT to check and it only gave me the option of using 1 or 2 as usual.

Thanks for your time.

[mykhal c]

what version of 8 are you runnin'?? 8? 8.0.1? 8.0.3? 8.0.4? IIRC v8.0 had a bug with the procs. i believe it was fixed in 8.0.1...maybe even need a cs also. can't recall exactly. and to answer your question, yes PTLE does see and use all 4 cores of the Q9550.

[necjamc]

I use all 4 with mine. (m-powered) But I know other people on here have the q9550 and never heard any complaints with 8.

[asmarti08]

Thanks for the replies.

I'm using 8.0.4. I'll have to mess around some more and see if I can get it working.

What exactly is a CS? I've heard it mentioned but the only updates I know of are the 8.0.x updates.

[necjamc]

http://avid.custkb.com/avid/app/self...ite=cs+updates

Here is the page. There are no CS updates for 8.0.4 yet, but the CS2 update for 8.0.3 was responsible for fixing the "White Noise Blasts", So they are important when fixing a particular issue. And the straight answer is, Yes PT 8 works with all 4 cores.

[asmarti08]

Well, under Setup > Playback Engine, it still only gives me the option to use 1 or 2 cores.

Here's a Sandra report of my computer if anyone would be able to help me...

Also, I have Windows 7 Professional. I don't know why it says Ultimate...

I just now noticed that it says there are 2 cores per processor. Under Device Manager it shows two Quad-core processors.. but I only have ONE in my computer. So maybe my computer is seeing it as two for some reason and thus PT can only USE one of these "two" processors? arghhh.

SiSoftware Sandra

Computer
Model : EVGA 122-CK-NF68
Workgroup : WORKGROUP
Host Name : Austin-PC
User : Austin

Processor
Model : Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
Speed : 2.83GHz
Cores per Processor : 2 Unit(s)
Threads per Core : 1 Unit(s)
Type : Dual-Core
Integrated Data Cache : 4x 32kB, Synchronous, Write-Thru, 8-way, 64 byte line size
L2 On-board Cache : 2x 6MB, ECC, Synchronous, ATC, 24-way, 64 byte line size, 2 threads sharing

Computer
Mainboard : EVGA 122-CK-NF68
BIOS : Phoenix Technologies, LTD 6.00 PG 07/11/2007
Bus(es) : ISA X-Bus PCI PCIe IMB USB FireWire/1394 i2c/SMBus
Multi-Processor (MP) Support : No
Multi-Processor Advanced PIC (APIC) : Yes
Total Memory : 2.75GB DIMM SDRAM

Chipset
Model : nVidia C55 Host Bridge
Front Side Bus Speed : 4x 436MHz (1.74GHz)
Total Memory : 3GB DIMM SDRAM
Memory Bus Speed : 1x 800MHz (800MHz)

Memory Module(s)
Memory Module : Corsair CM2X1024-6400C4 1GB DIMM DDR2 PC2-6400U DDR2-800 (5-5-5-18 3-22-6-3)
Memory Module : Corsair CM2X1024-6400C4 1GB DIMM DDR2 PC2-6400U DDR2-800 (5-5-5-18 3-22-6-3)
Memory Module : Corsair CM2X1024-6400C4 1GB DIMM DDR2 PC2-6400U DDR2-800 (5-5-5-18 3-22-6-3)

Video System
Video Adapter : ATI Radeon HD 4600 Series (320 SM4.1 750MHz, 1GB DDR3 2x800MHz, PCIe 2.00 x16)
Video Adapter : ATI Radeon HD 4600 Series (320 SM4.1 750MHz, 1GB DDR3 2x800MHz, PCIe 2.00 x16)

Graphics Processor
Adapter : ATI Radeon HD 4600 Series (320SP 8C 750MHz, 1GB 2x800MHz)

Storage Devices
Seagate ST3250410AS (250GB, SATA150, 3.5", NCQ, 16MB Cache) : 233GB (C:)
Seagate ST3250410AS (250GB, SATA150, 3.5", NCQ, 16MB Cache) : 233GB (D:)
Seagate ST31500341AS (1.5TB, USB/SATA300, 3.5", 7200rpm, NCQ) : 1TB (H:) (I:)
HP (USB) : N/A (G:)
Disk 2GB (USB) : 2GB (J:)
LITE-ON DVDRW LH-20A1H (ATA66, DVD+-RW, CD-RW, 2MB Cache) : N/A (E:)
Disk : N/A (F:)

Logical Storage Devices
Hard Disk (C:) : 184GB (NTFS) @ Seagate ST3250410AS (250GB, SATA150, 3.5", NCQ, 16MB Cache)
Xenon (D:) : 233GB (NTFS) @ Seagate ST3250410AS (250GB, SATA150, 3.5", NCQ, 16MB Cache)
FAT32 (H:) : 1TB (FAT32) @ Seagate ST31500341AS (1.5TB, USB/SATA300, 3.5", 7200rpm, NCQ)
Removable Drive (J:) : 2GB (FAT) @ Disk 2GB (USB)
NTFS (I:) : 210GB (NTFS) @ Seagate ST31500341AS (1.5TB, USB/SATA300, 3.5", 7200rpm, NCQ)
Removable Drive (G:) : N/A @ HP (USB)
Optical Drive (E:) : N/A @ LITE-ON DVDRW LH-20A1H (ATA66, DVD+-RW, CD-RW, 2MB Cache)
Optical Drive (F:) : N/A @ Disk

Peripherals
LPC Hub Controller 1 : nVidia MCP55 LPC Bridge
LPC Legacy Controller 1 : Winbond W83627DHG
Audio Device : nVidia MCP55 High Definition Audio
Audio Codec : Realtek Semiconductor Realtek 885 High Definition Audio
Audio Device : PC Partner R700 Audio Device [Radeon HD 4000 Series]
Serial Port(s) : 1
Disk Controller : nVidia MCP55 IDE
Disk Controller : nVidia MCP55 SATA Controller
Disk Controller : nVidia MCP55 SATA Controller
Disk Controller : nVidia MCP55 SATA Controller
USB Controller 1 : nVidia MCP55 USB Controller
USB Controller 2 : nVidia MCP55 USB Controller
FireWire/1394 Controller 1 : nVidia TSB43AB22 1394a-2000 OHCI PHY/Link-Layer Controller
SMBus/i2c Controller 1 : nVidia MCP5+ SMBus 1
SMBus/i2c Controller 2 : nVidia MCP5+ SMBus 2

Printers and Faxes
Printer : hp psc 1300 series (USB, Colour)
Fax : Microsoft Shared Fax Driver (200x200)

Scanners and Cameras
Scanner : Hewlett-Packard HP psc 1300 (Scanner, 2400x2400, USB)

Peripherals
Media Player : ()

Network Services
Network Adapter : VirtualBox Host-Only Ethernet Adapter (Ethernet, 100Mbps)
Network Adapter : NVIDIA nForce 10/100/1000 Mbps Ethernet #2 (Ethernet, 100Mbps)
Wireless Adapter 1 : Broadcom 802.11g Network Adapter (802.11g (ERP), AES-CCMP, 54Mbps)

Power Management
Mains (AC) Line Status : On-Line

Operating System
Windows System : Microsoft Windows 7 Ultimate 6.01.7600
Platform Compliance : x86

Windows Experience Index
Current System : 5.5

Performance Tips
Tip 2546 : Large memory modules should be ECC/Parity.
Tip 2 : Double-click tip or press Enter while a tip is selected for more information about the tip.

[mykhal c]

is it possible that you have somehow set PTLE to only use 2 cores...somehow, somewhere?? start PTLE, go to TASK MGR, go to processes, right click on PTLE.exe, choose set affinity, see what is displayed...

[asmarti08]

I'll try that. But did you see what I edited in after posting that?

"I just now noticed that it says there are 2 cores per processor. Under Device Manager it shows two Quad-core processors.. but I only have ONE in my computer. So maybe my computer is seeing it as two for some reason and thus PT can only USE one of these "two" processors? arghhh."

So it may be a problem with the computer not properly seeing that it is a single quadcore, but rather as two quadcores (though it says each one has 2 cores)... ACCORDING to the Sandra report.

EDIT: Under "Set affinity..." on ProToolsLE.exe, here are the options and ALL are checked:
[x] <All Processors>
[x] CPU 0
[x] CPU 1

[mykhal c]

aahhh...good catch. here is where your problem probably lies...

Computer
Mainboard : EVGA 122-CK-NF68
BIOS : Phoenix Technologies, LTD 6.00 PG 07/11/2007
Bus(es) : ISA X-Bus PCI PCIe IMB USB FireWire/1394 i2c/SMBus
Multi-Processor (MP) Support : No
Multi-Processor Advanced PIC (APIC) : Yes
Total Memory : 2.75GB DIMM SDRAM

Chipset
Model : nVidia C55 Host Bridge


PTLE with Intel procs on mobos with non-Intel chipsets, especially Nvidia, have known to be problematic. maybe there is somethin' in your bios that can be changed

[mykhal c]

just askin'...but you didn't grab your boot drive from a previously built system, correct? lookin' at your sig, your problems, and then your Sandra has me a bit confused on how exactly you built your current system...