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Need help - license activate
Hi I'm kinda confused - I read that new licenses were required at 12.6 - found this out when 12.4 non stop instant quit, so OK install new. Says needs new licenses and surrender old. Check ILok there's the new licenses, surrender activate the new ones OK I do that ... they show activated (Perpetual)- Launch PT - Pro Tools says they're not activated. So what do I do. I read what I've been able to find and it's pretty opaque. Or maybe I'm obtuse but in any event I need a hand.
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#2
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Re: Need help - license activate
Welcome to the DUC!
The following “fix” usually works: Check your PACE License Support version – see if you have the latest version 5.3.2 If not, delete your earlier version of PACE License Support Run the free CCleaner: https://www.ccleaner.com/ccleaner-mac Then run CCleaner Registry, as many times as it takes to no longer find issues to fix. Restart computer Install PACE LicenseSupportInstallerMac_v5.3.2 https://www.ilok.com/#!license-manager Restart computer In iLok License Manager (ILM), right-click on Pro Tools 12.6 and select “Deactivate” In “Available Licenses”, right-click on Pro Tools 12.6 and select “Activate” and move your license to your iLok In the left-hand column of ILM, right-click on your iLok and select “Synchronize” Close ILM Restart computer Launch Pro Tools Please post back in this Thread if the above fix does not work for you
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Pro Tools Studio 2024.3 * SSL UC-1 * Digidesign Command 8 * TECH 21 SansAmp 2.0 * Xvive U3 2.4Ghz Wireless Microphone * Shure SM57 & Rode NT2-A * Fender 30 & Champ 12 valve amps * M-Audio Axiom Pro 49 * PreSonus Speakers & Monitor Station V2 * Lenovo W520 laptop Type 427637U (32 GB RAM) with extra-Ports Dock + SSDs: 2 @ Samsung T5 + 1 @ Samsung T7 * 3 Screens: 15.6” Laptop + 24” BENQ GL2450-B + Samsung 27” CT550 curved Monitor * best Wife! Last edited by unkJE; 12-30-2020 at 05:09 AM. Reason: Sorry - unfamiliar with Mac! |
#3
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Re: Need help - license activate
I don't see 12.6 in my Ilok manager - I see activated PT 10 11 12 and Perpetual.
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Re: Need help - license activate
Quote:
If so, you should have received Pro Tools 12.6 See: Avid Knowledge Base - Pro Tools Licensing: Does Pro Tools 12.6 need a new license https://avid.secure.force.com/pkb/ar...-a-new-license Also: What Pro Tools version/s can you see in your Avid Master Account>My Products? Were you only licensed up to 12.4?
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Pro Tools Studio 2024.3 * SSL UC-1 * Digidesign Command 8 * TECH 21 SansAmp 2.0 * Xvive U3 2.4Ghz Wireless Microphone * Shure SM57 & Rode NT2-A * Fender 30 & Champ 12 valve amps * M-Audio Axiom Pro 49 * PreSonus Speakers & Monitor Station V2 * Lenovo W520 laptop Type 427637U (32 GB RAM) with extra-Ports Dock + SSDs: 2 @ Samsung T5 + 1 @ Samsung T7 * 3 Screens: 15.6” Laptop + 24” BENQ GL2450-B + Samsung 27” CT550 curved Monitor * best Wife! Last edited by unkJE; 12-30-2020 at 11:25 PM. Reason: another Question |
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