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  #1  
Old 09-17-2005, 10:04 AM
electric mayhem electric mayhem is offline
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Join Date: Sep 2005
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Default 6.9.2 upgrade problem

I just boought a new power mac G5 and a digi 002 rack.
The computer is running Tiger and the protools unit came with 6.9.
I get a [could not complete your request because Assertion in "Sys_FileLoc.cpp", in line 187] error.
I was told I need the upgrade for it to run on Tiger.
I've downloaded the 6.9.2 upgrade, but when I try to install it says I need version 6.7.
How do I solve this?
help please
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  #2  
Old 09-17-2005, 10:58 AM
electric mayhem electric mayhem is offline
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Default Re: 6.9.2 upgrade problem

I was finally able to run the 6.9.2 after I uninstalled 6.9 and re-installed it without opening it.
but I am still getting the same error comand.
please help
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  #3  
Old 09-17-2005, 11:04 AM
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Avid Avid is offline
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Default Re: 6.9.2 upgrade problem

Your preferences were more than likely corrupted when launching 6.9 on Tiger. Try deleting preferences as well as the other suggestions in the OS X/Pro Tools 6.x Setup & General Troubleshooting topic at the top of the PTLE Mac forum.
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  #4  
Old 09-17-2005, 11:04 AM
Realizm Realizm is offline
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Default Re: 6.9.2 upgrade problem

Dont forget, after you upgrade...you have to trash the Digi database folder and Volume folder(s) then restart and THEN launch. That's for EVERY time you so an install. I'm running LE on a G5..I installed 6.7, then 6.9, then 6.9.2 trashing and restarting inbetween and have had absolutely NO difficulty.

Cheers
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  #5  
Old 09-17-2005, 01:28 PM
electric mayhem electric mayhem is offline
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Default Re: 6.9.2 upgrade problem

I've tried all the trouble shooting suggestions, and still get
Could not complete your request because Assertion in "Sys_FileLoc.cpp", Line 187
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