unable to trash preferences - Avid Pro Audio Community

11-02-2021, 04:06 PM

John McDuffie John McDuffie is offline

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Join Date: Nov 2021

Location: Los Angeles

Posts: 7

unable to trash preferences

Windows 10 - I have tried recommended procedure :
[Windows] R / %appdata% click OK / opens list of apps click "Look for another app on this PC" - opens file explorer / select Avid folder to open it /

(directory path is C:\Program files\Avid\ )

select Pro Tools folder, left click, select "delete"; processor monitor dialog opens and it begins deleting files and folders and then I get an error dialogue that says "cannot delete because a file or folder in it is open in another program"

It does this even if attempting to delete the folder is the first thing I do after starting the PC.

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