PT 10 & my 002 worked last night but not now

[Trainwreckmusic]

I did a clean uninstall of PT 8 LE fresh install of 002 drivers from the web & clean install of PT 10. Last night everything worked fine. 002 & pt 10 worked
together flawlessly.I was able to play back previous sessions & do a test recording all good. This morning I fire up the system & no 002 function .
What am I doing wrong? HELP!

[colinmansfield]

It's really hard to troubleshoot a problem like this without more info, such as your computer, OS version, actual symptoms (does the 002 light up? does it say it's got a firewire connection?) and so on.

That said, my first thought as an 002 Rack owner is that PT has lost communication with the 002. This is a known bug in the drivers and is easily rectified by going to the Setup menu, choosing Playback Engine and from there, changing the buffer size. This should force the drivers to connect. yes, this is a bit of a pain, and it does happen fairly regularly. Avid doesn't say they're working on a complete fix and at this late date (since there's a workaround) I doubt we'll see one.

Otherwise, things to check are that you have the correct drivers installed, is the firewire cable unseated or damaged in some way (if you have access to another cable, try swapping it for the old one). It may also be a good idea to re-install PT 10, but do the "Clean Uninstall" first. The uninstaller program should be in the .dmg file you downloaded from Avid... Oh, and make sure you're using the latest installer for your machine.

[yamahadrums]

Reinstall the drivers for DIGI 002 after every Pro Tools upgrade/install/reinstall. Restart the computer and it'll work.

[Trainwreckmusic]

It's really hard to troubleshoot a problem like this without more info, such as your computer, OS version, actual symptoms (does the 002 light up? does it say it's got a firewire connection?) and so on.

I am running a macmini 3,1
OS X 10-6-8 2.53 ghz & 4 gig ram.
I record to a Glyph GT050Q 1 gig hard drive @ 7200 rpm.
The 002 console reads DIGI 002 Standby (the green led for the fire wire link is glowing green)

What I don't understand is that it was running fine when I closed PT 10 Put the mini into sleep mode & turned off the 002 console last night. This morning I cant seem to get PT10 to recognize the 002.

[Trainwreckmusic]

Did a complete uninstall & clean reinstall.... (Including the drivers for 002) Now nothing! Just this! Holy Crap it keeps getting worse!

Process: Pro Tools [244]
Path: /Applications/Avid/Pro Tools/Pro Tools.app/Contents/MacOS/Pro Tools
Identifier: com.digidesign.ProTools
Version: ??? (???)
Build Info: Unknown-1032047~47
Code Type: X86 (Native)
Parent Process: launchd [117]

Date/Time: 2012-11-01 14:14:35.345 -0700
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6

Interval Since Last Report: 366079 sec
Crashes Since Last Report: 34
Per-App Crashes Since Last Report: 29
Anonymous UUID: FFF5B83B-DEB5-42A9-AA9D-31EF7B6D8EAE

Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0

Dyld Error Message:
Library not loaded: @executable_path/../Frameworks/CFnd.framework/Versions/A/CFnd
Referenced from: /Applications/Avid/Pro Tools/Pro Tools.app/Contents/MacOS/Pro Tools
Reason: Incompatible library version: Pro Tools requires version 10.3.2 or later, but CFnd provides version 9.0.0

Binary Images:
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <39AC3185-E633-68AA-7CD6-1230E7F1CEF4> /usr/lib/dyld

Model: Macmini3,1, BootROM MM31.00AD.B00, 2 processors, Intel Core 2 Duo, 2.53 GHz, 4 GB, SMC 1.35f1
Graphics: NVIDIA GeForce 9400, NVIDIA GeForce 9400, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x90), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: FUJITSU MHZ2320BH G1, 298.09 GB
Serial ATA Device: OPTIARC DVD RW AD-5670S
USB Device: Photosmart C4380 series, 0x03f0 (Hewlett Packard), 0x6611, 0x24300000 / 3
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0x24100000 / 2
USB Device: iLok, 0x088e, 0x5036, 0x24130000 / 5
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0220, 0x24120000 / 4
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000 / 2
USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc517, 0x06200000 / 3
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8216, 0x06110000 / 4
FireWire Device: Oxford ATA Device 00, Glyph Technologies, Up to 800 Mb/sec
FireWire Device: Oxford ATA Device 00, Glyph Technologies, Up to 800 Mb/sec
FireWire Device: Digi 002, Digidesign, Up to 400 Mb/sec
FireWire Device: Oxford ATA Device 00, Glyph Technologies, Up to 800 Mb/sec

[Trainwreckmusic]

I think a made a $700 giant mistake! I took to a perfectly running system
PT8 Le & killed it with PT10 ...Thanks Avid!

[Trainwreckmusic]

BUMP
HELP PLEASE!
I am ready to jump off a bridge & my wife is ready to take me to the funny farm this is making me lose my mind!
I am totally stumped as to what to do!

[Ezrag]

Wow, Colinmansfield, you're a genius, thanks!

I was having a very similar problem and was about to post about it and then saw this, went into the Playback Engine and changed the buffer size, then it recognized it.

Am running a Mac 10.7 OS with a Digi 002 Rack, also woke up this morning and a previously running-fine system all of a sudden wouldn't play through the 002 rack (interestingly, PT opened and worked fine, but the sound was going through my computer speakers and I couldn't get it to recognize the 002 Rack by any of the usual methods- change preferences, turn on and off, change firewire cables, etc.).

I have noticed a lot of problems like this since I upgraded to PT 10 (from 8) a couple months ago- things are running fine, I don't change anything, but then something stops working. Not good. But like you said, I'm not waiting around for Avid to offer any help...

[KRAFT]

I had a problem where PT 10 would not find any of my hardware choices. I then read a post that said to "hold the the letter n on the keyboard while starting up PT. It take you to a window where you can select your interface. It worked for me with all 4 of my interfaces.( an 002, 002r, mbox with midi, and my Presonus Firestudio mobile) You might still have to go to the setup page and select your input paths, should be default. It worked for me. I hope this helps you out.

[Trainwreckmusic]

OK starting to make a little progress.... PT 10 opened when I held down the “N” after the 3rd uninstall then reinstall PT l0 actually opened a PT file... but it still wont recognize my 002 or make a sound out of my interface... So what sacrifice do I have to make to the PT 10 Gods next? Thanks for the hold down the “N” tip!