Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Legacy Products > Pro Tools TDM Systems (Mac)
Register FAQ Today's Posts Search

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 11-02-2010, 06:36 AM
Gianni Bini Gianni Bini is offline
Member
 
Join Date: Oct 2008
Location: Viareggio
Posts: 7
Default PT 8.1 cs2 doesn't locate my expansion chassis's hardware

Hi,

as mentioned above, i'm getting this issue very often....
any IDEAS???
Reply With Quote
  #2  
Old 11-02-2010, 07:01 AM
crizdee's Avatar
crizdee crizdee is offline
Moderator
 
Join Date: Dec 2004
Location: Brighton, UK
Posts: 10,696
Default Re: PT 8.1 cs2 doesn't locate my expansion chassis's hardware

Quote:
Originally Posted by Gianni Bini View Post
Hi,

as mentioned above, i'm getting this issue very often....
any IDEAS???
Hi,

Which chassis? which computer? what else is connected to the computer?

Was it working fine before 8.1 cs2? which version was that?


Chris
__________________
PT MAC Troubleshooting... http://duc.avid.com/showthread.php?t=54888

Producer, Engineer,
UKmastering Mixing & Mastering
Blinders_Columbia top 40 UK album charts
Slow Readers Club Joy Of The Return #9 UK album charts

www.ukmastering.com


PT10.3.10 Mountain Lion HD6 accel Magma PE6R4 D Command 32 MacPro 12 Core 3.46ghz UAD-2 Octo x2. Manley Vari-Mu, Manley Massive Passive, SSL VHD, ADL600, Grove Tubes ViPre, Tube-Tech CL-1B. Hafler TRM active monitoring.
Reply With Quote
  #3  
Old 11-02-2010, 10:05 AM
drBill drBill is offline
Member
 
Join Date: Dec 1969
Location: Los Angeles
Posts: 348
Default Re: PT 8.1 cs2 doesn't locate my expansion chassis's hardware

I have gotten this on my latest HD buildout. #1 - delete all preferences/databases, etc. with the pref/database app. Reboot.

If that doesn't work, you will need to go to stage 2. #2 - deinstall and reinstall PT.

If you're still having problems like I am, you will need to jump straight to defcon4. Burning your hard drive and starting over. I'm procrastinating on this and dealing with BS quits & stuff while waiting for a clear couple of days to start over....

Good luck.

bp
Reply With Quote
  #4  
Old 11-02-2010, 10:43 PM
Sean Halley Sean Halley is offline
Member
 
Join Date: Mar 2000
Location: Los Angeles,CA, USA
Posts: 447
Default Re: PT 8.1 cs2 doesn't locate my expansion chassis's hardware

Try booting the computer first without the chassis powered up. Then, once you get the desktop, turn on the chassis, wait ten seconds, and then reboot.

See if that helps.


S..
__________________
"it's not about making the changes, it's about playing ideas in time"

Scofield...
Reply With Quote
  #5  
Old 11-03-2010, 04:19 AM
Gianni Bini Gianni Bini is offline
Member
 
Join Date: Oct 2008
Location: Viareggio
Posts: 7
Default Re: PT 8.1 cs2 doesn't locate my expansion chassis's hardware

THE SYSTEM IS:

Mac Pro 8core
16GB RAM
10.6.4
PT 8.1cs2
Expansion Chassis Digidesign (HD5)

Tried reinstalled PT: NOTHING
Tried reinstalled OSX: NOTHING!!!!

I know for suere that my magma is supported...
Please jelp
Reply With Quote
  #6  
Old 11-03-2010, 04:23 AM
crizdee's Avatar
crizdee crizdee is offline
Moderator
 
Join Date: Dec 2004
Location: Brighton, UK
Posts: 10,696
Default Re: PT 8.1 cs2 doesn't locate my expansion chassis's hardware

Quote:
Originally Posted by Gianni Bini View Post
THE SYSTEM IS:

Mac Pro 8core
16GB RAM
10.6.4
PT 8.1cs2
Expansion Chassis Digidesign (HD5)

Tried reinstalled PT: NOTHING
Tried reinstalled OSX: NOTHING!!!!

I know for suere that my magma is supported...
Please jelp

Hi,

Expansion chassis HD5? which one is this? whats the model number? only a few chassis are qualified to work on snow leopard with PT 8.1


Chris
__________________
PT MAC Troubleshooting... http://duc.avid.com/showthread.php?t=54888

Producer, Engineer,
UKmastering Mixing & Mastering
Blinders_Columbia top 40 UK album charts
Slow Readers Club Joy Of The Return #9 UK album charts

www.ukmastering.com


PT10.3.10 Mountain Lion HD6 accel Magma PE6R4 D Command 32 MacPro 12 Core 3.46ghz UAD-2 Octo x2. Manley Vari-Mu, Manley Massive Passive, SSL VHD, ADL600, Grove Tubes ViPre, Tube-Tech CL-1B. Hafler TRM active monitoring.
Reply With Quote
  #7  
Old 11-03-2010, 04:32 AM
Gianni Bini Gianni Bini is offline
Member
 
Join Date: Oct 2008
Location: Viareggio
Posts: 7
Default Re: PT 8.1 cs2 doesn't locate my expansion chassis's hardware

Sorry,

maybe I was not clear enoght
I have a PT HD5 installed on it...I spoke to someone at AVID that
told me that is one of the only two models supported by PT 8.1
Reply With Quote
  #8  
Old 11-03-2010, 05:46 AM
crizdee's Avatar
crizdee crizdee is offline
Moderator
 
Join Date: Dec 2004
Location: Brighton, UK
Posts: 10,696
Default Re: PT 8.1 cs2 doesn't locate my expansion chassis's hardware

Quote:
Originally Posted by Gianni Bini View Post
Sorry,

maybe I was not clear enoght
I have a PT HD5 installed on it...I spoke to someone at AVID that
told me that is one of the only two models supported by PT 8.1
Hi,

Which chassis model is it?

How many PCI slots does it have and what connection to the computer is it? the exact model will help.

Once you referred to it as Digidesign chassis!! and once a Magma one! Digi have made some of their own and Magma have made some for Digi and Magma also make their own. lots of chassis out there but only a few will work.


Chris
__________________
PT MAC Troubleshooting... http://duc.avid.com/showthread.php?t=54888

Producer, Engineer,
UKmastering Mixing & Mastering
Blinders_Columbia top 40 UK album charts
Slow Readers Club Joy Of The Return #9 UK album charts

www.ukmastering.com


PT10.3.10 Mountain Lion HD6 accel Magma PE6R4 D Command 32 MacPro 12 Core 3.46ghz UAD-2 Octo x2. Manley Vari-Mu, Manley Massive Passive, SSL VHD, ADL600, Grove Tubes ViPre, Tube-Tech CL-1B. Hafler TRM active monitoring.
Reply With Quote
  #9  
Old 11-03-2010, 07:12 AM
acelo acelo is offline
Member
 
Join Date: Nov 2005
Posts: 190
Default Re: PT 8.1 cs2 doesn't locate my expansion chassis's hardware

I thought the Digi Chassis were not supported in 8.1?
Reply With Quote
  #10  
Old 11-03-2010, 08:10 AM
Gianni Bini Gianni Bini is offline
Member
 
Join Date: Oct 2008
Location: Viareggio
Posts: 7
Default Re: PT 8.1 cs2 doesn't locate my expansion chassis's hardware

I give you a link to download picts, they explain better than word

I reached to make the system work for 10 minutes again after moving pcie on the mac to slot 2 and back to slot 1 again...
but only for few minutes that a BOMB comes again...!!!!!!
After that the system still not locat hardware..

We are seeing that only the TX leds ion the PCIe are on the RX are off
when the system is not working

https://www.yousendit.com/download/d...OC9wM214dnc9PQ
Reply With Quote
Reply


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
'Unable to locate M-Audio hardware. Make sure your hardware is connected and turned o roland342 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) 0 10-29-2012 09:01 AM
"Unable to locate M-Audio hardware. Make sure your hardware is connected and turned o MerryD Pro Tools SE and Essential (Win) 8 08-02-2012 12:59 AM
What Expansion chassis's are people using with PT 9 Raoul23 Pro Tools TDM Systems (Win) 7 10-12-2011 07:41 AM
unable to locate m-audio hardware. make sure your hardware is..works fine in ableton? pein Pro Tools M-Powered (Win) 2 10-07-2009 12:01 AM
unable to locate M-Audio hardware. Make sure your hardware is connected and turned on joskraus Pro Tools M-Powered (Win) 13 05-13-2009 09:05 AM


All times are GMT -7. The time now is 09:47 PM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com