Playcell Missing bus mappings

[BWV846]

Hi
Running PT Artist 2023.12, I have just downloaded and installed Playcell.
I find it in the recall inserts (what they are, I don't know. I don't see anything in chapter 51 about inserts of this type, and when I hit load insert, I get the following message:

Missing bus mappings
Bus "MacBook Pro Speakers 1-2" could not be mapped to output "MacBook Pro Speakers 1-2"

and a link to open the I/O settings. I'm running Windows 11. I dont see anything about MacBook Speakers in the I/O Settings.

I don't see this result listed in Google anywhere; must be an uncommon fault. Any ideas please?

Regards

[tope d]

Originally Posted by BWV846

Hi
Running PT Artist 2023.12, I have just downloaded and installed Playcell.
I find it in the recall inserts (what they are, I don't know. I don't see anything in chapter 51 about inserts of this type, and when I hit load insert, I get the following message:

Missing bus mappings
Bus "MacBook Pro Speakers 1-2" could not be mapped to output "MacBook Pro Speakers 1-2"

and a link to open the I/O settings. I'm running Windows 11. I dont see anything about MacBook Speakers in the I/O Settings.

I don't see this result listed in Google anywhere; must be an uncommon fault. Any ideas please?

Regards

Hi there,

I've started a support case regarding your concern. You'll be contacted by the support team via Email through case number 04748540.

Thank you

[BWV846]

Much appreciated; note I am on Windows 10 Pro 64 bit, not 11, as I mistakenly wrote above.