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#81
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Re: Always having to force quit Pro Tools
Yup. Same thing. Pro Tools hangs and becomes unresponsive after File > Quit during when the "AUDIO FILE CATALOG" dialog box pops up. Can't get past that to actually quit the session and I have to force quit.
Pretty much 75% of the time, with or without plugins. Very annoying.
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MAC OS Ventura Pro Tools 2024.3 2020 iMac 27" 3.2 Ghz i5, 64GB Ram UA Apollo Rackmount Thunderbolt + Dangerous D-Box 2x Glyph Studio 2TB Raid SSD |
#82
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Re: Always having to force quit Pro Tools
Have to force quit pretty much every day. Same on 2 different machines. Same OS. Spent a day going over plugin updates. All up to date. No difference. Wiped prefs etc.
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Mac OS 12.7.2 Monterey (19H15) Mac Pro 2013 (Trashcan) 6 Core 64 gigs Ram, Red Line 16, Native Thunderbolt, ProTools Ultimate 2024.3.1 Macbook Pro, 2019 (15,1) Mac OS 13.6.6 Ventura,32 Gigs Ram,2.3 GHz I9 8 Core ProTools Ultimate 2024.3.1, Apollo 8 Silver,TwinX. |
#83
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Re: Always having to force quit Pro Tools
Quote:
I created a case # 04666932 so support can look at this as they have a bunch of folks with the same issue..... Stand by for support to assist. Marianna
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Marianna Montague Sr. Dir. CX and Community | Customer Advocate [email protected] cell +1 (813) 493-6800 AOL IM avidmarianna Twitter Avidmarianna We're Avid. Learn more at www.avid.com |
#84
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Re: Always having to force quit Pro Tools
Quote:
I created a case for you as well with your specifications ( Case # 04666935 ) so support can look at your system as well. Marianna
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Marianna Montague Sr. Dir. CX and Community | Customer Advocate [email protected] cell +1 (813) 493-6800 AOL IM avidmarianna Twitter Avidmarianna We're Avid. Learn more at www.avid.com |
#85
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Re: Always having to force quit Pro Tools
I started having the same problem right after moving sample libraries from one external SSD to another.. coincidence perhaps, could have something to do with it?
MBP 16G Quad-core Intel i7, OS Monterey, PT Studio |
#86
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Re: Always having to force quit Pro Tools
respectfully, there have been months of posts about this problem and no resolution. what has your tech team discovered? how can we be charged a monthly subscription to this software with NO results from tech support? thanks...this problem is crippling me.
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#87
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Re: Always having to force quit Pro Tools
Quote:
Understand the frustration........ They are working on it but different variations of config's, versions and the like are impacting the ability to pin point. Did you create a case to have your specific situation looked at? If so, what's the case # and if not - can you do that or email me direct with your Avi account email and I can do it for you. Marianna [email protected]
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Marianna Montague Sr. Dir. CX and Community | Customer Advocate [email protected] cell +1 (813) 493-6800 AOL IM avidmarianna Twitter Avidmarianna We're Avid. Learn more at www.avid.com |
#88
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Re: Always having to force quit Pro Tools
has there been any movement/solutions for this? I have been scouring the internet trying to find a fix.
'Audio File Catalog' has been freezing up PT at least half the time I quit for the last several months. |
#89
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Re: Always having to force quit Pro Tools
Since PT 2023.9 it is not freezing ou bugging anymore instead it is crashing when i quit PT. Not perfect but it is faster lol.
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#90
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Re: Always having to force quit Pro Tools
I recently decided to renew my perpetual license - mistake - back to another DAW. It’s a shame. Vocal editing is great but the rest is crap. Some good plugins but that’s it. Anyone using this software years later is stuck I the past, sorry but I’ve used PT did years, many years experience using DAWs. This is a sorrowful demise of chat was once the leader.
Maybe it might come back but its days could be limited. |
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