bought two support plan upgrades - two licenses dumped to single ilok?

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bought two support plan upgrades - two licenses dumped to single ilok?

11-17-2011, 01:47 PM

jmattchan

Member

Join Date: Sep 2008

Posts: 124

bought two support plan upgrades - two licenses dumped to single ilok?

Hi all,

We purchased two support plan upgrades from PT9HD to PT10HD.

I went to ilok and saw one license. I plugged in one of our PT9HD iloks, surrendered the license and noticed that the ilok now had two PT10HD license.

Naturally I attempted to move the second PT10HD license to the another ilok but it won't let me. I feel like this is either a glitch or I am owed a second activation code.

Opened a ticket but just wondering if anyone had the same thing happened.

Thanks in advance,
Matt

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